Page 2903 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 87,061 through 87,090 (of 93,184 total)

← 1 2 3 … 2,902 2,903 2,904 … 3,105 3,106 3,107 →

Author

Posts
August 17, 2015 at 7:41 am in reply to: Can't I change footer and widgets' color without inserting code? #488632

Rikard
Keymaster

Hi,

Make sure you are running the latest version of the theme, 3.2.3. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

August 17, 2015 at 7:39 am in reply to: Menu structure error #488629

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 17, 2015 at 7:34 am in reply to: Masonry Gallery background + heading #488623

Rikard
Keymaster

Hi danielhickey,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

August 17, 2015 at 7:05 am in reply to: Move ajax portfolio preview up higher #488596

Rikard
Keymaster

Hi yarac,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 17, 2015 at 7:05 am in reply to: Special heading style – HEADING STYLE MODERN (right) #488595

Rikard
Keymaster

Hi firemky,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 17, 2015 at 7:02 am in reply to: Blog grid image size #488592

Rikard
Keymaster

Hi Poirot,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

August 17, 2015 at 7:01 am in reply to: Update Installation #488588

Rikard
Keymaster

Hi,

Could you try to disable your caching plugins to see if that helps?

Regards,
Rikard

August 17, 2015 at 6:56 am in reply to: Change font size for top blog title only #488585

Rikard
Keymaster

Hey Poirot,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 17, 2015 at 6:53 am in reply to: Blank screen after theme activation #488584

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Thanks,
Rikard

August 17, 2015 at 6:52 am in reply to: Header Title Not Showing Up #488583

Rikard
Keymaster

Hey AndreaCCI,

On what page(s) can we see the problem?

Regards,
Rikard

August 17, 2015 at 6:47 am in reply to: Masonry grey and colored Overlay on single page #488581

Rikard
Keymaster

Hi s_taimoor,

Try adding #av-masonry-1 before your CSS class to only affect the first one and #av-masonry-2 to only affect the second one.

Regards,
Rikard

August 17, 2015 at 6:37 am in reply to: removing comments on blog posts #488578

Rikard
Keymaster

Hey yasin0424,

This plugin works well for doing that: https://wordpress.org/plugins/disable-comments/

Best regards,
Rikard

August 17, 2015 at 6:36 am in reply to: Image Hover Effect Problem #488575

Rikard
Keymaster

Hey adelphik,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 17, 2015 at 6:28 am in reply to: Version 2.9.2 copy #488574

Rikard
Keymaster

Hi,

Sorry for the late reply, glad you got most of your issues worked out. None of the moderators have old themes available but we’ll ask for Kriesi to provide you with copy if possible.

P.S if you reply to your own thread it will send it to the back of our queue, please try not to do this unless you think it’s really important.

Thanks,
Rikard

August 17, 2015 at 6:25 am in reply to: Editing window of page is empty since update 2 days ago? #488572

Rikard
Keymaster

Hi @mspomer,

It’s working fine on my end, could you try to empty your browser cache and reload a few times to see if that helps please?

Best regards,
Rikard

August 17, 2015 at 6:18 am in reply to: Ipaddress contactform #488571

Rikard
Keymaster

Hey Onliner,

Maybe you could try a plugin like this: https://wordpress.org/plugins/simple-ip-ban/?

Best regards,
Rikard

August 17, 2015 at 6:16 am in reply to: Editor shows blank page #488570

Rikard
Keymaster

Hey chrisheath28,

Please try to clear your browser cache and reload a few times. If that doesn’t help then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 17, 2015 at 6:13 am in reply to: Problems with the plugin wpDataTables #488569

Rikard
Keymaster

Hi Riccardo,

Our support for third party plugins is limited and we can’t be compatible with them all, but send us an admin login and we’ll have a look if there’s something we can do. You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 17, 2015 at 6:03 am in reply to: Slider caption for mobile > Cant change CSS size #488566
Rikard
Keymaster
Hi tal_hassidi,

You have this in shortcodes.css:
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #top .slideshow_caption h2 {
    font-size: 20px !important;
}
}
```
Try to remove it and add the following instead to Quick CSS:
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
.page-id-12 .slideshow_caption h2 {
    font-size: 40px !important;
}
}
```
Thanks,
Rikard
August 17, 2015 at 5:58 am in reply to: Main menu separators \ dividers – unnecessary divider. #488565
Rikard
Keymaster
Hey tal_hassidi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#menu-item-452 a span.avia-menu-text {
border-left-width: 0px !important;
}
```
Thanks,
Rikard
August 17, 2015 at 5:55 am in reply to: parent menu item is not clickable on mobile #488564

Rikard
Keymaster

Hi udi,

Please make sure that the Hide Mobile Menu Submenu Items option is not ticked under Enfold–>Header–>Mobile Menu.

Best regards,
Rikard

August 17, 2015 at 5:53 am in reply to: Form Changed From Dev Site to Live Site #488563

Rikard
Keymaster

Hi RunningDogMedia,

Always good when that happens :-)

Cheers!
Rikard

August 17, 2015 at 5:40 am in reply to: one page design menu on smart phone #488558

Rikard
Keymaster

Hey,

Great, glad you found the problem :-)

Regards,
Rikard

August 17, 2015 at 5:39 am in reply to: Mansonry Issue again #488557

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

August 17, 2015 at 5:35 am in reply to: Extra space between color sections? #488555

Rikard
Keymaster

Hi,

Please let us know if you should need any more help on the topic.

Thanks,
Rikard

August 17, 2015 at 5:28 am in reply to: Fontella Icons Not Showing right Title on Site #488554

Rikard
Keymaster

Hey TekBull,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 17, 2015 at 5:26 am in reply to: Video post doesn't work #488553

Rikard
Keymaster

Hi raivan,

I’m not sure what you mean that it’s not recognised as a video post, where can you see that problem? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 17, 2015 at 5:23 am in reply to: URGENT: Enfold is misaligned on Macbooks #488550
Rikard
Keymaster
Hey,

Do you mean that the menu overlaps your logo? If so, try the following in Quick CSS:
```
@media only screen and (max-width: 1250px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Thanks,
Rikard
August 17, 2015 at 5:19 am in reply to: Custom CSS #488548

Rikard
Keymaster

Hey steve55555,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 17, 2015 at 5:16 am in reply to: Gallery with Preview #488545

Rikard
Keymaster

Hi Dino,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 87,061 through 87,090 (of 93,184 total)

← 1 2 3 … 2,902 2,903 2,904 … 3,105 3,106 3,107 →