Page 2888 – Support | Kriesi.at – Premium WordPress Themes

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August 31, 2015 at 8:56 am in reply to: Featured image in the left side of title and text. Blog Page #495644

Rikard
Keymaster

Hey jgarciamel,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 31, 2015 at 8:53 am in reply to: Woocommerce Variation Swatches and Photos not highlighting selection #495643

Rikard
Keymaster

Hi darrencknight,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 31, 2015 at 8:52 am in reply to: Issue with mobile header #495642
Rikard
Keymaster
Hey Shineonseo,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
#advanced_menu_toggle {
    right: -42px !important;
    margin-top: 9px !important;
}
}
```
Best regards,
Rikard
August 31, 2015 at 8:47 am in reply to: Updating a modified Enfold theme #495639

Rikard
Keymaster

Hey Scott,

I can’t see why the plan you have should not work, but you could activate debug mode as well in order to see the shortcode so that you can copy it if something should go wrong: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Backing everything up might be a good idea as well before you start doing anything.

Best regards,
Rikard

August 31, 2015 at 8:37 am in reply to: Mailchimp form styling #495638

Rikard
Keymaster

Hi Alex,

The signup form looks fine on my end, did you get it fixed? If not then please send us a screenshot of what you are trying to achieve. We might need access to the backend as well, you can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 31, 2015 at 8:33 am in reply to: Site Speed #495636

Rikard
Keymaster

Hey annameis,

You could try a couple of other plugins to see if they work out better for you:

GZip Ninja Speed Compression:
https://wordpress.org/plugins/gzip-ninja-speed-compression/
WP Smush:
https://wordpress.org/plugins/wp-smushit/
BWP Minify:
https://wordpress.org/plugins/bwp-minify/

Regards,
Rikard

August 31, 2015 at 8:24 am in reply to: Hide submenu on mobile #495627

Rikard
Keymaster

Hi EuroInfoSys,

Not sure what you mean by submenu, are you referring to the top menu reading Despre NoiArticole FAQ Termeni si conditii?

Best regards,
Rikard

August 31, 2015 at 8:22 am in reply to: Sliders no longer showing #495626

Rikard
Keymaster

Hi,

Please try to update to the latest version of the theme, 3.3.2. If that doesn’t work then please provide us with a temporary admin login so that we can take a closer look, You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 31, 2015 at 8:19 am in reply to: can not edit content on published page #495625

Rikard
Keymaster

Hey cardiopulmonarycorp,

Which page are you having problems with? I checked the first one, Careers, which seems to not have any problems at all.

Regards,
Rikard

August 31, 2015 at 8:15 am in reply to: Make Add to Cart show even if color swatch isn't selected #495623

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 31, 2015 at 8:14 am in reply to: Mega Menu Firefox Bug #495621

Rikard
Keymaster

Hi,

Sorry for the problems, glad you got it fixed and thanks for sharing the solution!

Thanks,
Rikard

August 31, 2015 at 8:12 am in reply to: LayerSlider not updating #495619

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

August 31, 2015 at 8:11 am in reply to: Problems with my blog #495618

Rikard
Keymaster

Hey tammybauer,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 31, 2015 at 8:10 am in reply to: Events Countdown #495616

Rikard
Keymaster

Hi masilva,

Not sure it that would be possible, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 31, 2015 at 8:08 am in reply to: Layer Slider Not Working with 3.3 #495615

Rikard
Keymaster

Hey,

Not sure what’s going on there, are we allowed to disable plugins for testing purposes?

Regards,
Rikard

August 31, 2015 at 8:06 am in reply to: Dropdown on Main Menu #495614

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 31, 2015 at 8:03 am in reply to: Fullwidth Easy slider #495613

Rikard
Keymaster

Hi hzsuda,

I’ve tagged Yigit for the topic, he’s the only one who speaks turkish. Please wait for his reply.

Regards,
Rikard

August 29, 2015 at 9:18 am in reply to: Sidebar Width #495246

Rikard
Keymaster

Hey BelIblis,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 29, 2015 at 9:14 am in reply to: "Read More" tag not working #495244

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please try to start a new thread next time because threads like these tends to get very long and messy otherwise.

Best regards,
Rikard

August 29, 2015 at 9:04 am in reply to: Contact form 7 Mail (2) email adress doesnt work #495241

Rikard
Keymaster

Hey hasso,

I think the author of Contact Form 7 or your hosting company would be better equipped to help you out with this problem, could you try to contact them to see what they have to say please?

Thanks,
Rikard

August 29, 2015 at 8:58 am in reply to: Enfold Setting Option not found #495240

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 29, 2015 at 8:56 am in reply to: Logo resize issue #495236

Rikard
Keymaster

Hi,

No problem, glad you got it fixed :-)

Best regards,
Rikard

August 29, 2015 at 8:55 am in reply to: Fix Mobile Menu #495235

Rikard
Keymaster

Hi Jannis95,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

August 29, 2015 at 8:54 am in reply to: How do I open a support ticket? #495234

Rikard
Keymaster

Hey,

Could you try deactivating all plugins to see if one of them is causing a conflict?

Regards,
Rikard

August 29, 2015 at 8:50 am in reply to: How to add a different header for the 404 and Search Results pages? #495231
Rikard
Keymaster
Hi,

You can target the 404 and search pages with the following classes:
```
.error404 .search
```
Regards,
Rikard
August 29, 2015 at 8:46 am in reply to: Menu Crashed and Disappeared! #495229

Rikard
Keymaster

Hi,

Your host can likely help you out with editing the files yes, please let us know if you should need any more help on the topic.

Regards,
Rikard

August 29, 2015 at 8:38 am in reply to: gap in menu #495225

Rikard
Keymaster

Hi SatcoAdvertising,

What gap are you referring to? Please send us a screenshot of what you would like to remove.

Thanks,
Rikard

August 29, 2015 at 8:36 am in reply to: no preview available #495224

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 29, 2015 at 8:35 am in reply to: Google font is not seen on different computers #495222

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

August 29, 2015 at 8:30 am in reply to: How to remove ALL responsiveness from columns in a page #495220

Rikard
Keymaster

Hey,

Could you provide us with a link to the site in question so that we can take a closer look please? Make sure to delete your browser cache and reload a few times.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 86,611 through 86,640 (of 93,177 total)

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