Page 2877 – Support | Kriesi.at – Premium WordPress Themes

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September 21, 2015 at 4:55 am in reply to: video pop-up problerm #506172

Rikard
Keymaster

Hi,

It generally works a lot better hosting videos with a service like Youtube or Vimeo because of the speed of their servers, is there any reason why you need the video to be self hosted?

Regards,
Rikard

September 21, 2015 at 4:44 am in reply to: Hide background image for specific sections on mobile devices #506170

Rikard
Keymaster

Hey,

Not sure if you got this fixed or not, or did you go for a different solution? Please let us know if you should need any more help on the topic.

Thanks,
Rikard

September 19, 2015 at 7:26 am in reply to: Issue with mobile menu #505887
Rikard
Keymaster
Hi,

Please try the following as well:
```
@media only screen and (max-width: 767px) {
.responsive #top .cart_dropdown {
display:none !important;
}
}
```
Best regards,
Rikard
September 19, 2015 at 7:19 am in reply to: Search Results are not displaying, if I choose "view all results". #505886

Rikard
Keymaster

Hi,

Glad you found the problem, I’m guessing you’re fine now? Please let us know if you should need any further help on the topic.

Regards,
Rikard

September 19, 2015 at 7:16 am in reply to: Main Content bg settings only affect front page #505883

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 19, 2015 at 7:14 am in reply to: Can't Edit Content :/ #505882

Rikard
Keymaster

Hey clayton8424,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 19, 2015 at 7:10 am in reply to: ava_main_header hook at bottom of #header_main? #505879

Rikard
Keymaster

Hey,

Maybe you could try to edit header.php directly in your child theme?

Best regards,
Rikard

September 19, 2015 at 7:08 am in reply to: All page updates are lost when saving using advanced layout editor #505878
Rikard
Keymaster
Hi stevereed1968,

On what page are you having this problem? If you want to copy a page you can enable debug mode in order to display shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, and then copy/paste the shortcode to the new page. About your saving problem; make sure you don’t have any unclosed html markup as it tends to break the editor:
```
<strong>Bold text properly closed</strong>
```
Thanks,
Rikard
September 19, 2015 at 7:02 am in reply to: how to insert a scrollbox responsive #505876

Rikard
Keymaster

Hey scubasnsi,

Do you have it live somewhere so that we can have a look?

Thanks,
Rikard

September 19, 2015 at 6:36 am in reply to: Back link button #505867

Rikard
Keymaster

Hey evdesignstudio,

There are some suggestions here, maybe one of them will work for you? https://wordpress.org/support/topic/a-working-back-to-previous-page

Best regards,
Rikard

September 19, 2015 at 6:18 am in reply to: Widget in header help #505861
Rikard
Keymaster
Hey,

Please try the following in Quick CSS:
```
@media only screen and (max-width: 767px) {
#header .widget {
    top: 81px !important;
}
#header .widget form {
width:100% !important;
}
}
```
Regards,
Rikard
September 19, 2015 at 6:13 am in reply to: How To Align Footer Columns #505859

Rikard
Keymaster

Hi denisesl23,

It looks like your columns are displaying inline in your footer, did you manage to get it fixed? If not then please try to explain a bit further or post a screenshot highlighting your intentions, you can upload to for instance to imgur.com and then link to the image here.

Best regards,
Rikard

September 19, 2015 at 6:08 am in reply to: Non-Sticky navigation menu, on top of layer slider #505858

Rikard
Keymaster

Hey ceekaydude,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

September 19, 2015 at 6:04 am in reply to: Color Section: Section Background Custom Background Color Not Working #505857

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

September 19, 2015 at 6:02 am in reply to: Blog not showing header #505856

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 19, 2015 at 5:59 am in reply to: Forcing Arrows on the easy slider #505855

Rikard
Keymaster

Hi Kris1711!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also, please post the code you are using in a code block since it’s rendering in your first post.

Thanks,
Rikard

September 19, 2015 at 5:57 am in reply to: Yoast SEO Breaks Site #505852

Rikard
Keymaster

Hi,

Are we allowed to activate the plugin for testing? I didn’t want to touch anything since you say it breaks the site. Could you try to deactivate all plugins and then activate Yoast to see if there’s a conflict with one of the other plugins you are using? The theme is compatible with Yoast and should not cause any problems like you are describing.

Thanks,
Rikard

September 19, 2015 at 5:48 am in reply to: Enfold Popup windows #505850
Rikard
Keymaster
Hey,

Are you able to edit the links manually? If so you can try the following:
```
<a href="http://yoursite.com/link" rel="prettyPhoto">Open in lightbox</a>
```
Best regards,
Rikard
September 19, 2015 at 5:43 am in reply to: show number of posts wrapped by #505848

Rikard
Keymaster

Hi jmalevic,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 19, 2015 at 5:40 am in reply to: Portfolio items grid – pagination not counting correctly. #505846

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

September 19, 2015 at 5:33 am in reply to: icons show in japanese #505844

Rikard
Keymaster

Hey,

Ok, hope they get it sorted. Please let us know if you should need any more help from us.

Regards,
Rikard

September 19, 2015 at 5:31 am in reply to: Custom CSS Help #505842

Rikard
Keymaster

Hi Lucie,

We need a URL to check/login to your site as well, could you post it please? Also, please try to open a new thread for your problem next time.

Regards,
Rikard

September 19, 2015 at 5:27 am in reply to: Menu on top of LayerSlider #505841

Rikard
Keymaster

Hey,

Great, glad you got it fixed :-)

Thanks,
Rikard

September 19, 2015 at 5:25 am in reply to: Images not showing on mobile until reloading the page #505840

Rikard
Keymaster

Hey decastell,

Images are showing just fine on my end using ipad mini/chrome, could you try to clear your browser cache and reload a few times to see if that helps?

Thanks,
Rikard

September 19, 2015 at 5:22 am in reply to: Import of demo data / information about elements used to create page #505839

Rikard
Keymaster

Hi Sandra,

It’s done with a Grid Row element, here’s the shortcode for it:

Best regards,
Rikard

September 18, 2015 at 10:35 am in reply to: When I connect menu to the widget area, 2nd depth menu indicator(point) problem #505344

Rikard
Keymaster

Hi fco100,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 18, 2015 at 10:32 am in reply to: Mobile Menu Not Working #505340

Rikard
Keymaster

Hey Jason,

Could you try to disable all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

September 18, 2015 at 10:28 am in reply to: Changing Widget Font Size and Color #505339

Rikard
Keymaster

Hi bdm55,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

September 18, 2015 at 10:24 am in reply to: Custom CSS Help #505338

Rikard
Keymaster

Hi thegreatgeekyme,

You could try adding it to the bottom of your function.php file, but you will lose any customisation to that file once you update the theme, so I would really recommend you using a child theme. It’s easy to set up: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Best regards,
Rikard

September 18, 2015 at 10:22 am in reply to: Parallax scrolling isn't working on iPhone #505337

Rikard
Keymaster

Hi,

I’m not sure but I wouldn’t think so, at least not in the near future, the feature is causing too many problems unfortunately.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 86,281 through 86,310 (of 93,513 total)

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