Page 2875 – Support | Kriesi.at – Premium WordPress Themes

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September 22, 2015 at 9:26 am in reply to: Insert of an "Portfolio Raster" shortcode into an "Akkordeon / Toggle" shortcode #506842

Rikard
Keymaster

Hi Henning,

Try activating debug mode in order to display shortcode, you can then try to insert it into another element to see if it works: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Thanks,
Rikard

September 22, 2015 at 9:16 am in reply to: White line in footer #506833

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

September 22, 2015 at 9:15 am in reply to: Opaque header on small screens #506832

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

September 22, 2015 at 9:11 am in reply to: Fullscreen Slider Pixelated Images #506830

Rikard
Keymaster

Hey,

Glad that you got it working, not sure if you need any more help on the topic? If you do then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

September 22, 2015 at 9:02 am in reply to: Color Section issue #506825
Rikard
Keymaster
Hi,

Please try adding this to Quick CSS for the background colour:
```
html {
    background-color: white !important;
}
```
Not sure what you mean by time out of the player, videos like that are heavy and a bit slow to load. Are you hosting it on the site itself or a service like youtube?

Thanks,
Rikard
September 22, 2015 at 8:58 am in reply to: Images not showing on mobile until reloading the page #506824

Rikard
Keymaster

Hey decastell,

It seems to load just fine on my end on both pages you linked using ipad mini/chrome. Could you try emptying your browser cache and reload a few times to see if that helps?

Regards,
Rikard

September 22, 2015 at 8:38 am in reply to: Archive Category Page Sort Order #506820

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 22, 2015 at 8:35 am in reply to: creating a home page grid with multiple sized images #506819

Rikard
Keymaster

Hey,

Not sure but I think you forgot to include the URL for your site? Please note that your thread is sent to the back of our support queue each time you reply to it.

Regards,
Rikard

September 22, 2015 at 8:17 am in reply to: Site crashing on iPad only #506817

Rikard
Keymaster

Hey,

Ok, let’s work that one out in the other thread.

Thanks,
Rikard

September 22, 2015 at 8:10 am in reply to: Yoast SEO Breaks Site #506812

Rikard
Keymaster

Hey,

I tried logging in again but got this error message:

WordPress Login Temporarily Disabled

We apologize for the inconvenience! You are seeing this message because your site has recently been targeted by attackers attempting to gain access to your WordPress Dashboard. In order to protect your site your WordPress Login page has been temporarily disabled.

Unfortunately, you will be unable to login to the Dashboard until the block expires.

How to get help

For more information on:

Why this block was enacted
How to further protect yourself
How to regain access
Please visit our support site.

Could you disable that security plugin?

Best regards,
Rikard

September 21, 2015 at 12:12 pm in reply to: show number of posts wrapped by #506361

Rikard
Keymaster

Hey,

Glad we could help. Please be sure to mark topics like these NSFW in the future.

Thanks,
Rikard

September 21, 2015 at 11:45 am in reply to: problems after last theme update #506350

Rikard
Keymaster

Hi,

Not sure what’s going on there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

September 21, 2015 at 11:40 am in reply to: Custom CSS Help #506348
Rikard
Keymaster
Hi,

Thanks for the URL, login is working fine too. First off, could you please update to the latest version of the theme (3.3.2): http://kriesi.at/documentation/enfold/updating-your-theme-files/. You might have to do it via FTP since there seems to be something not right with your automatic updates. You could try to remove, then save, and then add your Themeforest information again to see if that helps though.

Thanks,
Rikard
- This reply was modified 10 years, 6 months ago by Rikard.
September 21, 2015 at 11:36 am in reply to: Enfold Photography Portfolio – Issue after Theme update #506346

Rikard
Keymaster

Hey steffard,

I don’t think any break points have been changed in any updates lately, maybe you hade some CSS in the parent theme which were overwritten on the update? I’m not sure exactly what the site should look like, do you have any screenshot you can post? We might need an admin login to have a closer look as well, you can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 21, 2015 at 9:38 am in reply to: Breadcrumbs, testimonials image, advanced layerslide size and pop up selector #506297
Rikard
Keymaster
Hi,

Please try the following as well:
```
#after_layer_slider_1 {
    border-color: transparent !important;
}
```
Best regards,
Rikard
September 21, 2015 at 9:32 am in reply to: Sorting category links missing on portfolio page #506292

Rikard
Keymaster

Hi,

I’m getting the same problem unfortunately, check details in private.

Thanks,
Rikard

September 21, 2015 at 9:27 am in reply to: video pop-up problerm #506288

Rikard
Keymaster

Hey,

Ah I see, is it blocked? Have you tried aparat to see if that works better?

Regards,
Rikard

September 21, 2015 at 9:24 am in reply to: Error Message with files upload #506286

Rikard
Keymaster

Hey Petr,

Great, hope you get your issue fixed. Please let us know if you should need any more help from us.

Regards,
Rikard

September 21, 2015 at 9:20 am in reply to: Color Background Blog Post #506284
Rikard
Keymaster
Hi,

Ok, please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-10 .avia-builder-el-6 {
    background-color: red !important;
    padding: 20px !important;
}
```
Best regards,
Rikard
- This reply was modified 10 years, 6 months ago by Rikard.
September 21, 2015 at 9:11 am in reply to: Problems with Google Conversion Tracking #506281

Rikard
Keymaster

Hey fhcmsoftware,

Did you try adding the code in a code block element to the page(s) in question?

Thanks,
Rikard

September 21, 2015 at 9:08 am in reply to: creating a home page grid with multiple sized images #506280

Rikard
Keymaster

Hey Hosea,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please specify the page you are having problems with as well.

Best regards,
Rikard

September 21, 2015 at 9:07 am in reply to: Broken tables #506278

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

September 21, 2015 at 9:06 am in reply to: how can i make Too basic 'full width Sub Menu' #506276

Rikard
Keymaster

Hi tesigncompany,

Could you provide us with a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

September 21, 2015 at 9:04 am in reply to: Remove comments #506275
Rikard
Keymaster
Hey,

Josues code should work, please try with !important added to the CSS argument:
```
.slide-meta-comments{
display: none !important;
}
```
Regards,
Rikard
September 21, 2015 at 9:01 am in reply to: Issues customizing footer borders #506273

Rikard
Keymaster

Hi,

I think you will have to edit your footer.php to get the look you are after, are willing/able to that? Please make sure you are using a child theme before editing any of the theme core files: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Regards,
Rikard

September 21, 2015 at 8:52 am in reply to: Organizing Pages #506270

Rikard
Keymaster

Hi mvanderbilt,

You can remove the pages you don’t want in the menu under Appearance–>Menus. There is a link to the support forum in the menu on the top of the page reading Support, click on that and it will take you to the forum.

Best regards,
Rikard

September 21, 2015 at 8:48 am in reply to: Space Between Header and Layer Slider #506267

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

September 21, 2015 at 8:45 am in reply to: Weißer Text pulsiert bei Bildwechsel der Slideshow #506264

Rikard
Keymaster

Hey,

We found that bug last week and it’s been reported to Kriesi. I’m not sure when a fix will be out though but please bare with us and hopefully it will be fixed in the next update.

Regards,
Rikard

September 21, 2015 at 8:28 am in reply to: Building a new web site with enfold #506261

Rikard
Keymaster

Hi,

Great, please let us know if you should need any more help on the topic.

Regards,
Rikard

September 21, 2015 at 8:24 am in reply to: Catalogue Font #506259

Rikard
Keymaster

Hi Jannis95,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard
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Posts

Viewing 30 posts - 86,221 through 86,250 (of 93,513 total)

← 1 2 3 … 2,874 2,875 2,876 … 3,116 3,117 3,118 →