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Hi @margiela,
Could you post admin access details in the Private Content section of your reply please? We haven’t received any details from you yet.
Regards,
RikardHi,
3/4, no that’s not possible unfortunately. But you can try to activate debug mode and then copy/paste the shortcode into the table: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
RikardHi,
I’m not sure what going on there, everything in your header seems to disappear at around tablet size and then it comes back at phone size, was the CSS you posted earlier the only CSS you added?
Regards,
RikardHi,
Thanks for the login, I see you are using an old version of the theme. Could you try to update to the latest version, 3.3.2 please? You will be able to install all available demos once you have updated. http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHi,
Looking at your site it seems you fixed it already? Please let us know if you should need any more help on the topic.
Best regards,
RikardHey stunna42,
Thanks for all the information but I think you forgot to include a URL for logging in?
Thanks,
RikardHey Monique,
Please try running the URL through the Facebook debug tool: https://developers.facebook.com/tools/debug/
Edit: Sorry I didn’t see that you tried it already, I take it it didn’t work? Please try to disable any caching plugin if it didn’t work.
Thanks,
RikardHey Chris,
That problem is fixed in the latest version of the theme, 3.3.2, could you try to update please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHi Marcel,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
RikardHi Jdclark18,
Were you not able to import the demo? If not then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. If you were able to import the demo you can simple use it as a template for your site.
You can achieve the 100% width and height by using a Color Section element and setting a background image to it. Please link to your site so that we can have a look at it.Regards,
RikardHey Melissa,
Filezilla is available for Mac as well, I use it myself every day: https://filezilla-project.org/download.php?type=client
Regards,
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardHey,
Could you provide us with a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi aabarnold,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please try to deactivate all plugins to see if one of them is causing a conflict. I can see that you are getting a javascript error on the page and it’s most likely due to a third party plugin.
Regards,
RikardHi Gallop_Web,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
RikardHey Jason,
When the CSS is set the cover the container area some image data will be lost, especially when going from big landscape screens to small portrait ones. Maybe you can create a new section to be shown for mobile only and we can hide/show it with CSS?
Regards,
RikardHi,
You will find the Magic Wand tool in the tool bar, the last icon on the top line with a blue background: http://imgur.com/GReRtrs. Click it and go to Content Elements–>Separator/Whitespace.
Best regards,
RikardHey Gigi,
Go to Appearance–>Menus then click Screen Options in the top right corner or the screen and tick the Description box, you should see it in the menu items after that.
Regards,
RikardHey,
I can see your 5 pages in both Appearance–>Menus and under the theme options, could you try to clear your browser cache and reload the page to see if that helps please?
Thanks,
RikardHey,
Yes maybe that is the reason :-) Please let us know if you should need any more help on the topic.
Best regards,
RikardHi Paul,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHey mikehartrich,
Does it happen with all Editor accounts? Please provide us with temporary Admin and Editor accounts so that we can check it out.
Best regards,
RikardHey,
About your footer background: you have the background set to No Background Image under Enfold–>General Styling–>Footer?
Not sure what you mean by the header, it looks responsive on my end. Could you post screenshots of the problem please?
Thanks,
Rikard
