Page 2843 – Support | Kriesi.at – Premium WordPress Themes

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October 18, 2015 at 10:33 am in reply to: Layerslider update – Bought separate license but it still doesnt work? #520580

Rikard
Keymaster

Hi,

Under Appearance–>Editor. No it’s functions.php.

Regards,
Rikard

October 18, 2015 at 10:30 am in reply to: Change the 3 top images which create one picture in the restaurant demo #520579

Rikard
Keymaster

Hi Mette Juul,

It should be set as the background image in the first color section on each page.

Thanks,
Rikard

October 18, 2015 at 10:24 am in reply to: had my blog set to single author small thumbnail featured image with ‘excerpt a #520577

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

October 18, 2015 at 10:23 am in reply to: Need help using custom fonts #520575

Rikard
Keymaster

Hi,

You can upload it anywhere basically, just make sure that the URL in the CSS is correct. I’m not sure what you mean by enable/disable the font but I’m sure what you are looking to achieve is possible.

Best regards,
Rikard

October 18, 2015 at 10:20 am in reply to: Advanced Editor for Post Pages #520573

Rikard
Keymaster

Hi,

The indentation you’re seeing is because the items are children, for instance San Diego is a child of California. Do you not want that indentation at all? I think it would be more user friendly to keep it?

Best regards,
Rikard

October 18, 2015 at 10:07 am in reply to: Mobile friendly page #520571

Rikard
Keymaster

Hi,

Did you uncheck the Responsive Site option under Enfold–>General Layout–>Dimensions by any chance? Send us a temporary admin login if you should have further problems.

Regards,
Rikard

October 18, 2015 at 9:56 am in reply to: Blank Editing Page #520566
Rikard
Keymaster
Hi,

I updated the page you linked to with a text block at the end and everything worked as expected. It really sounds like you’re having caching issues so you might want to try a different browser.

Thanks,
Rikard
- This reply was modified 10 years, 5 months ago by Rikard.
October 18, 2015 at 9:47 am in reply to: woocommerce > variable price > disappears after calculation #520565

Rikard
Keymaster

Hi roqetdw,

Not sure what’s going on there, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You might want to ask this question on a WooCommerce forum or support as well since they probably have a better idea of what the problem is.

Regards,
Rikard

October 18, 2015 at 9:44 am in reply to: Posts Recents #520563

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

October 18, 2015 at 9:33 am in reply to: Transparency of side menu #520561

Rikard
Keymaster

Hi,

I replied to your other thread with a solution.

Thanks,
Rikard

October 18, 2015 at 9:32 am in reply to: Left Mega Menu Width #520560
Rikard
Keymaster
Hey suhasratan,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#header .six.units {
    width: 400px !important;
}
```
Adjust the value to fit your liking.

Regards,
Rikard
October 18, 2015 at 9:04 am in reply to: Full Screen Image – Responsive? #520558
Rikard
Keymaster
Hi,

It has an ID already, try this instead of #section-desktop:
```
#fullscreen_slider_0
```
Regards,
Rikard
October 18, 2015 at 8:59 am in reply to: WishList Member and Enfold – solution ? #520557

Rikard
Keymaster

Hi anma,

Not exactly sure what’s going wrong there, could you try to explain a bit further please? Screenshots of your issues might help us understand better as well. Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 18, 2015 at 8:57 am in reply to: Columns in accordeon content element #520556

Rikard
Keymaster

Hi knalkanarie,

You could try activating debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and then copy the column shortcodes into the accordion to see if that works?

Regards,
Rikard

October 18, 2015 at 8:41 am in reply to: Porfolio items socket issue #520553

Rikard
Keymaster

Hi,

Yes that would be the easiest option, glad we could help :-)

Regards,
Rikard

October 18, 2015 at 8:39 am in reply to: Excerpt and Read More Link #520552
Rikard
Keymaster
Hi,

More tag:
```

```
You can see the excerpt field by going to screen options in the top right hand corner of the edit screen and select to show it there.

http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/

Regards,
Rikard
October 18, 2015 at 8:29 am in reply to: WordPress Updates seems to mess up Enfold Theme #520551

Rikard
Keymaster

Hi,

You are running and old version of the theme which is not compatible with newer versions of WordPress, please try to update to the latest version (3.3.2) to see if that helps. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

October 18, 2015 at 8:26 am in reply to: Pricing table price row is too long #520549

Rikard
Keymaster

Hi,

Great, glad we could help and thanks for sharing your solution :-)

Best regards,
Rikard

October 18, 2015 at 8:24 am in reply to: Making excerpt longer in masonry #520548

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

October 18, 2015 at 8:20 am in reply to: Mobile Menu – Top Level Only #520547

Rikard
Keymaster

Hi zeelim,

1. Yes that option will hide the submenu items, please activate it again and the submenu items will be visible/clickable again.

2. Could you link to the 404 page please?

Thanks,
Rikard

October 18, 2015 at 8:09 am in reply to: Media player not working #520544

Rikard
Keymaster

Hey terasigma,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 18, 2015 at 7:58 am in reply to: Offscreen Menu issue #520542
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.av-main-nav-wrap {
padding-right: 20px;
}
```
Not sure what you mean by your second problem though, is the problem caused by a plugin? Our support is limited when it comes to third party plugins unfortunately.

Thanks,
Rikard
October 18, 2015 at 7:53 am in reply to: Accordion Unusable? #520541

Rikard
Keymaster

Hi,

You are using an old version of the theme, could you try to update to the latest version (3.3.2) to see if that helps please?

Best regards,
Rikard

October 18, 2015 at 7:48 am in reply to: Archive #520540

Rikard
Keymaster

Hi,

Glad you found the problem, please let us know if you should need any more help on the topic.

Best regards,
Rikard

October 18, 2015 at 7:45 am in reply to: Mobile menu does not work completely #520539

Rikard
Keymaster

Hi,

Did you try Yigits code and did you have any luck with it? We are aware of the problem and a fix is being worked on.

Thanks,
Rikard

October 18, 2015 at 7:40 am in reply to: LayerSliderWP not importing sliders #520534

Rikard
Keymaster

Hi designbyjm,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 18, 2015 at 7:13 am in reply to: Big space above sub menu #520525
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.main_color .container .av-content-full {
padding-top:20px !important;
padding-bottom:20px !important;
}
```
Adjust the values to fit your liking.

Thanks,
Rikard
October 18, 2015 at 7:06 am in reply to: How to I create a 'slide' like on the 'not found page'? #520524

Rikard
Keymaster

Hi,

You will need to upload the image to a service like imgur.com or similar and then link to it here, we can’t view it otherwise. Please send us a temporary admin login as well so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 18, 2015 at 7:03 am in reply to: Blogg poster customisation #520523

Rikard
Keymaster

Hi,

I can see the CSS Elliott gave you in plain text, did you put it in a code block? Send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 18, 2015 at 6:59 am in reply to: Code Block not recognizing short code #520520

Rikard
Keymaster

Hi,

Thanks for the details, on what page are you using the shortcode? Could you try switching to one of the default themes to see if it works better then? The plugin might not be compatible with the theme. You could also try to deactivate all other plugins to see if one of them is causing a conflict.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 85,261 through 85,290 (of 93,519 total)

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