Page 2838 – Support | Kriesi.at – Premium WordPress Themes

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October 26, 2015 at 5:01 am in reply to: Alignment of elements in tablet views is off #524622

Rikard
Keymaster

Hi Julie,

Sorry for the late reply. I checked your front page but I couldn’t see any of the issues you are describing, could you post screenshots of the issues please? You can use a service like imgur.com and then link to the images here.

Regards,
Rikard

October 26, 2015 at 4:58 am in reply to: Tooltip images appearing in the wrong places #524621

Rikard
Keymaster

Hi,

Sorry for the late reply, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 26, 2015 at 4:48 am in reply to: Custom Touches #524619

Rikard
Keymaster

Hi,

Sorry for the late reply. Not sure if I’ve understood you correctly but you can put any custom CSS in Quick CSS under Enfold–>General Styling.

Best regards,
Rikard

October 26, 2015 at 4:45 am in reply to: Getting bbpress to work with the Enfold Theme #524618

Rikard
Keymaster

Hi,

Sorry for the late reply, looking at your site it looks like you got your problems fixed, correct? If not then please please post screenshots of the issue so that we see where the problem is located.

Best regards,
Rikard

October 26, 2015 at 4:37 am in reply to: logo area #524614

Rikard
Keymaster

Hi,

Sorry for the late answer. Looking at your site again it looks like you got everything worked out?

Best regards,
Rikard

October 25, 2015 at 5:31 am in reply to: Pagination Not Working #524316

Rikard
Keymaster

Hey Andrea,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 25, 2015 at 5:28 am in reply to: Remove Image overlay gallery images #524314

Rikard
Keymaster

Hi,

That is browser default and it will show if you have an alt text or description for the image, removing those should eliminate it.

Thanks,
Rikard

October 25, 2015 at 5:25 am in reply to: LAYERSLIDER WP version update #524313

Rikard
Keymaster

Hey Andy,

The Layer Slider is bundled with the theme unless you have bought the standalone version, the slider will be updated with the theme so you don’t need to worry about it.

Best regards,
Rikard

October 25, 2015 at 5:21 am in reply to: Button to right of logo left of socail icons #524312
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#header .widget {
    z-index: 10000 !important;
}
```
Thanks,
Rikard
October 25, 2015 at 5:14 am in reply to: Problem with gallery, portfolio and easy slider after updating to wordpress 4.3. #524310

Rikard
Keymaster

Hi,

You are still getting Javascript errors and overwriting theme files should work, could you try it again with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

October 25, 2015 at 5:10 am in reply to: Change the Fullscreen Slider to an html image #524308

Rikard
Keymaster

Hi,

Great, glad you found a solution. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

October 25, 2015 at 5:09 am in reply to: 'Return to Shop' button issue #524307

Rikard
Keymaster

Hi nigdowser,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 25, 2015 at 5:07 am in reply to: Layer Slider #524306

Rikard
Keymaster

Hey Ann,

The details you posted are not working, could you check please?

Thanks,
Rikard

October 25, 2015 at 5:05 am in reply to: Social Media Icons In Header – Show up as boxes on mobile view #524304

Rikard
Keymaster

Hi Ann,

Please try the following: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Rikard

October 25, 2015 at 5:02 am in reply to: Full page scroll #524303

Rikard
Keymaster

Hi ewingmh,

I think there would be but writing that from scratch would be considered custom work and is out of scope of theme support. But if you have code already written we could help you implement it? I know there are free scripts out there, it’s just a matter of finding one that does what you are looking for.

Regards,
Rikard

October 24, 2015 at 6:08 am in reply to: template without header #524182

Rikard
Keymaster

Hi Luc,

So you are only looking to hide the header? You can do that in the right hand menu in the edit screen under Header visibility and transparency. Please try to explain a bit further if I’ve misunderstood you.

Best regards,
Rikard

October 24, 2015 at 6:01 am in reply to: Accordion Quick CSS Colour changes not working?? #524181

Rikard
Keymaster

Hey Autovogue,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

October 24, 2015 at 5:56 am in reply to: Startseite kann nicht bearbeitet werden #524180

Rikard
Keymaster

Hallo Lothar,

Great, glad we could help and that you got it fixed :-)

Grüss,
Rikard

October 24, 2015 at 5:50 am in reply to: Post visual Isue #524179

Rikard
Keymaster

Hi,

It was not one of your plugins so I would try reinstalling WordPress, here’s a guide you can follow: https://www.tipsandtricks-hq.com/how-to-uninstall-and-reinstall-wordpress-245

Best regards,
Rikard

October 24, 2015 at 5:42 am in reply to: Breadcrumb text vertical alignment (in container) on mobile devices #524177

Rikard
Keymaster

Hi,

Glad we could help :-)

I’ll set the thread as resolved.

Thanks,
Rikard

October 24, 2015 at 5:30 am in reply to: boxed layout #524175

Rikard
Keymaster

Hi Omar,

Ok, please let us know if you should have any more problems. I’ll close this thread now, please open a new one if you should have any other problems.

Best regards,
Rikard

October 24, 2015 at 5:28 am in reply to: PDF Fehler 403 #524174

Rikard
Keymaster

Hi Serge,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

October 24, 2015 at 5:27 am in reply to: How can I change the position of a button? #524173

Rikard
Keymaster

Hi,

Where would you like to place it instead? Please try to explain a bit further and/or post screenshots highlighting your intentions.

Thanks,
Rikard

October 24, 2015 at 5:24 am in reply to: color section not 100% of browser height, background image is showing at bottom #524172
Rikard
Keymaster
Hi,

You have this in your child theme CSS:
```
.html_header_transparency #top .avia-builder-el-0 .container {
    margin-top: -30px!important;
}
```
which is causing the “error”.

Regards,
Rikard
October 24, 2015 at 5:14 am in reply to: Title article not showing with Fotografia Demo template #524171

Rikard
Keymaster

Hi,

Well, yes and no, you can still use builder elements in your regular posts by using the magic wand tool (last icon on top row): http://imgur.com/GReRtrs. But if you only use the builder then yes, you would have to add it manually, but you could create and load templates for your posts as well so that you don’t have to add them manually each time.

Thanks,
Rikard

October 23, 2015 at 12:06 pm in reply to: Restored site from updraftplus, but icons appearing as broken characters #523674

Rikard
Keymaster

Hi bigblank,

Please try the following: http://kriesi.at/documentation/enfold/enable-cors/

Regards,
Rikard

October 23, 2015 at 12:03 pm in reply to: Updating theme heavily cistomized with child theme without risk #523671

Rikard
Keymaster

Hey maryhellensegatta,

If you have kept all your customisations to your child theme you should have nothing to worry about, but I would recommend to do a full site backup before any type of updates to be sure you won’t lose anything on your site.

Regards,
Rikard

October 23, 2015 at 12:01 pm in reply to: Footer layout/spacing questions #523669

Rikard
Keymaster

Hi Julie,

I got a 404 page when trying to view your screenshot, could you check please? Also please post a link to your site so that we can have a closer look.

Best regards,
Rikard

October 23, 2015 at 11:54 am in reply to: Notice: Undefined index: .ds_store in /home1/….. #523659

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-) Please let us know if you should need any more help on the topic.

Best regards,
Rikard

October 23, 2015 at 11:49 am in reply to: Giving a column a background color #523655

Rikard
Keymaster

Hey mterrian,

You can set a background colour to the column in the Color tab when editing the element.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 85,111 through 85,140 (of 93,586 total)

← 1 2 3 … 2,837 2,838 2,839 … 3,118 3,119 3,120 →