Page 2826 – Support | Kriesi.at – Premium WordPress Themes

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November 4, 2015 at 7:03 am in reply to: OnePager Scrollspy Problem with Selected Status #529751

Rikard
Keymaster

Hi Chris,

I’m getting the same results logged in or not, not sure what you mean by screen resolution though? On what sizes do you get the problem and which one is it correct? I’m on a 15″ laptop and like I said, it seems to be working as expected.

Regards,
Rikard

November 4, 2015 at 6:00 am in reply to: How to set maximum size of the website? #529729

Rikard
Keymaster

Hi SimonPL,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

November 4, 2015 at 5:28 am in reply to: Hierarchical Portfolio Categories Links #529724

Rikard
Keymaster

Hey Marcin,

You should be able to set a custom base under Settings–>Permalinks.

Regards,
Rikard

November 4, 2015 at 5:12 am in reply to: Advanced Excerpt – Fatal error: Unknown #529721

Rikard
Keymaster

Hi,

Not sure what’s going on there, could you try contacting the plugin authors maybe? Our support for third party plugins is limited.

Thanks,
Rikard

November 4, 2015 at 5:08 am in reply to: Facebook default image in Yoast SEO not viewing #529720

Rikard
Keymaster

Hi,

Try running the URL through the Facebook debugger to see if that helps: https://developers.facebook.com/tools/debug/

Thanks,
Rikard

November 4, 2015 at 5:06 am in reply to: Layer slider not working with translation plugin WPML #529719

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

November 4, 2015 at 5:04 am in reply to: Link to google map in Buttons and Icons doesn't work properly #529718

Rikard
Keymaster

Hi,

I’m not sure what’s going wrong there but I’ve asked the rest of the team to take a look as well. Please bare with us.

Regards,
Rikard

November 3, 2015 at 1:30 pm in reply to: Remove sidebar on ipad #529210

Rikard
Keymaster

Hi,

You had your google analytics code in the Quick CSS box which isn’t too good, I removed it but it seems it’s not taking effect anyway. Could you try to disable your caching plugin to see if that helps please?

Regards,
Rikard

November 3, 2015 at 1:15 pm in reply to: Arrow like in flat business demo #529189

Rikard
Keymaster

Hi heelia,

You have that option in the Color Section element.

Thanks,
Rikard

November 3, 2015 at 1:07 pm in reply to: Reducing Top Padding above the Widget Title #529178

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

November 3, 2015 at 1:03 pm in reply to: Position of contact form inside a column #529176

Rikard
Keymaster

Hey Didre,

As far as I can see the contact form is as far to the right as possible, could you try to explain a bit further or post screenshots highlighting your intentions so that we can get a better idea please?

Thanks,
Rikard

November 3, 2015 at 12:59 pm in reply to: Groomsmen sizes #529174

Rikard
Keymaster

Hi,

Great, please let us know if you should need any more help on the topic.

Thanks,
Rikard

November 3, 2015 at 12:57 pm in reply to: Advanced Layerslider responsive contact form #529171

Rikard
Keymaster

Hi,

Ok, please let us know if you should need any further help.

Best regards,
Rikard

November 3, 2015 at 12:56 pm in reply to: Table issue only when publishing (draft OK) #529169

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 3, 2015 at 12:55 pm in reply to: Visual Editor and Text editor show different output #529166

Rikard
Keymaster

Hey BartHoogmoed,

Could you post examples of the two results please? Also, we might need admin access to the backend. Please post the details in the Private Content area of your reply.

Regards,
Rikard

November 3, 2015 at 12:53 pm in reply to: The backup of this post in your browser is different from the version below. #529165

Rikard
Keymaster

Hey ckwellington,

Did you try setting it under Enfold–>Theme Options?

Best regards,
Rikard

November 3, 2015 at 12:50 pm in reply to: stolen theme #529161

Rikard
Keymaster

Hi,

I can see your point but I think it’s no different from anything else, if you want to do the right thing and make sure that the creators get paid, you will buy the theme. If everyone stole, there wouldn’t be anyone interested in creating them. We have no way of controlling what people do with the product in the end either, if someone buys it and makes it available online for everyone, there’s not much we can do about it unfortunately.

Thanks,
Rikard

November 3, 2015 at 12:10 pm in reply to: Add to Cart Nachricht #529120

Rikard
Keymaster

Hi Franz,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

November 3, 2015 at 9:41 am in reply to: Image caption on logo element #529062

Rikard
Keymaster

Hey Peter,

I’m not sure I understand what you mean by that, could you try to explain a bit further or post a screenshot highlighting your intentions please?

Thanks,
Rikard

November 3, 2015 at 9:37 am in reply to: map location picker as a visitor pop-up #529061
Rikard
Keymaster
Hi lepetitweb,

If you’re looking to open things in a lightbox then you can use something like the following:
```
<a href="http://www.youtube.com/watch?v=G0k3kHtyoqc" rel="prettyPhoto">Open in lightbox</a>
```
Thanks,
Rikard
November 3, 2015 at 9:34 am in reply to: Advanced Excerpt – Fatal error: Unknown #529058

Rikard
Keymaster

Hi Kien,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 3, 2015 at 9:33 am in reply to: Archive pages , blogs and news as you change ? #529057

Rikard
Keymaster

Hi Teena,

Please refer to this for creating category templates: https://codex.wordpress.org/Category_Templates

Regards,
Rikard

November 3, 2015 at 9:30 am in reply to: Layerslider gibberish ? #529056

Rikard
Keymaster

Hi Edsbjerg,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 3, 2015 at 9:27 am in reply to: Add custom javascript to page #529055

Rikard
Keymaster

Hi,

If you only want the code on one page I think the simplest option is to paste it into a code block element on the page itself, did you try that?

Regards,
Rikard

November 3, 2015 at 9:23 am in reply to: White screen after opening edit page and Avia Layout Builder loads #529052

Rikard
Keymaster

Hi Chris,

Thanks, seems none of the plugins are to blame. I’m a bit clueless on this to be honest, but I’ve asked the rest of the team to have a look as well. Have you done any customisations at all to WordPress/the theme itself?

Regards,
Rikard

November 3, 2015 at 9:12 am in reply to: contents of 3rd+ colour sections always don't look right #529048

Rikard
Keymaster

Hi jokhm,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please try to be as specific as possible about which section you are having problems with.

Best regards,
Rikard

November 3, 2015 at 9:08 am in reply to: images with lightbox feature to play Vimeo not working #529044

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 3, 2015 at 9:06 am in reply to: Middle 1/3 column cuts off display of Accordion feature #529042
Rikard
Keymaster
Hi cab72,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.single_toggle {
    overflow: visible !important;
}
```
Cheers,
Rikard
November 3, 2015 at 9:03 am in reply to: Custom pixel value for preview image #529041

Rikard
Keymaster

Hey Uri_Berry,

What size would you like to set it to?

Regards,
Rikard

November 3, 2015 at 9:00 am in reply to: Widget Logic #529039

Rikard
Keymaster

Hi,

You are still using 3.0.8, I saw that you were doing that in a previous thread as well. Any particular reason for not using the latest version?

Regards,
Rikard
Author

Posts

Viewing 30 posts - 84,751 through 84,780 (of 93,522 total)

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