Page 2817 – Support | Kriesi.at – Premium WordPress Themes

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Posts
November 11, 2015 at 6:28 am in reply to: 100% Color Section Height Problem #533849
Rikard
Keymaster
Hi Pappasdg,

It’s likely due to this code:
```
#home-hero {
    border: 8px solid #FFF !important;
}
```
Try to adjust the bottom value of it to see if that helps.

Regards,
Rikard
November 11, 2015 at 6:25 am in reply to: How to change font color and size of accordion slider? #533848

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 11, 2015 at 6:22 am in reply to: Cannot upload images #533846

Rikard
Keymaster

Hi Mike,

Glad you got it fixed, not sure what could have gone wrong there but I’m guessing the file was corrupt in some way. Please let us know if you should need any more help on the topic.

Best regards,
Rikard

November 11, 2015 at 6:19 am in reply to: Renaming Code block element within page builder. #533844
Rikard
Keymaster
Hi,

What you are looking to do is out of scope of theme support, I’m not sure if it’s even possible to be honest. I’m guessing the reason you want to do this is to keep track of the code you put in the different element, maybe you could try adding a text block above each one and then hiding them with CSS?

Regards,
Rikard
- This reply was modified 10 years, 4 months ago by Rikard.
November 11, 2015 at 6:12 am in reply to: HELP advanced layout builder – errors after update #533842
Rikard
Keymaster
Hi,

Is there a specific page or post we should check? Can we add elements for testing?

Regards,
Rikard
- This reply was modified 10 years, 4 months ago by Rikard.
November 11, 2015 at 6:09 am in reply to: Enfold Flat Demo Nav Bar Menu background colour #533840

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 11, 2015 at 6:02 am in reply to: Easy Slider stops after 2 slides #533839

Rikard
Keymaster

Hey Ramin,

Thanks for the details, it’s asking for a login before the login screen though. Could you post those details as well please?

Thanks,
Rikard

November 11, 2015 at 6:00 am in reply to: Website not fullwidth #533838

Rikard
Keymaster

Hi,

I’m not sure I understand your problems, could you post screenshots highlighting the issues please? You can upload to a service like imgur.com and then link to the image here.

Thanks,
Rikard

November 11, 2015 at 5:57 am in reply to: not able to add pictures, jQuerry issue? #533837

Rikard
Keymaster

Hi,

I created a test post /kriesi-test, I had no problems adding images using the default editor or the Layout Builder. Please try to clear your browser cache and restart to see if that helps.

Regards,
Rikard

November 11, 2015 at 5:53 am in reply to: Transparent header without separations #533836

Rikard
Keymaster

Hi,

Looking at your site today it looks like you got it fixed already? We have two moderators who speak spanish. Please let us know if you should need any more help on the topic.

Regards,
Rikard

November 11, 2015 at 5:36 am in reply to: contact form problem #533834

Rikard
Keymaster

Hi,

In that case I would recommend you to contact your hosting provide to see if they might know what the issue could be.

Thanks,
Rikard

November 11, 2015 at 5:35 am in reply to: Product Slider Issue #533833

Rikard
Keymaster

Hi,

I did and you have 28 active plugins which suggests to me that there might be a conflict with a plugin. It’s impossible for us to know what type of testing you have done before. So, could you try to disable all plugins to see if there’s a conflict please?

Best regards,
Rikard

November 11, 2015 at 5:22 am in reply to: Product slider …doesn't slides #533832

Rikard
Keymaster

Hi,

That didn’t work at all I’m a afraid, I get a 404 page when trying that.

Thanks,
Rikard

November 11, 2015 at 5:19 am in reply to: Color section background image fixed attachment is not work #533831

Rikard
Keymaster

Hi,

I’m not sure what’s going on there, could you try to recreate the element to see if that helps?

Thanks,
Rikard

November 11, 2015 at 5:13 am in reply to: Can't use Advanced Layout Editor #533829

Rikard
Keymaster

Hi Nancy,

The builder is working for both posts and pages on my end, please let us know if you should have any further problems.

Best regards,
Rikard

November 10, 2015 at 2:58 pm in reply to: Google Maps not showing #533296

Rikard
Keymaster

Hi Jojolicious,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 10, 2015 at 2:54 pm in reply to: Mobile header huge and blank #533289
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
#header_main .container {
   height: 88px;
    line-height: 88px;
}
}
```
Regards,
Rikard
November 10, 2015 at 2:47 pm in reply to: Help with buttons #533280

Rikard
Keymaster

Hi mdmllc,

Not sure what you’ve done there but it’s probably a z-index issue. You could try adding the buttons to a widget in the header instead: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Thanks,
Rikard

November 10, 2015 at 2:40 pm in reply to: Google font is not applied in Safari/Chrome browser on iPad/iPhone #533274

Rikard
Keymaster

Hi,

It’s showing the correct font on my end using ipad mini/chrome, are you sure you are not getting cached results?

Regards,
Rikard

November 10, 2015 at 2:36 pm in reply to: Menu bar of the header has increased its height #533268

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

November 10, 2015 at 2:35 pm in reply to: Mobile Menu Styling HELP?! #533267

Rikard
Keymaster

Hi,

Glad we could help :-)

Regards,
Rikard

November 10, 2015 at 2:33 pm in reply to: White screen after opening edit page and Avia Layout Builder loads #533262

Rikard
Keymaster

Hi Chris,

Sorry for the trouble and glad we could help you out.

Thanks,
Rikard

November 10, 2015 at 2:31 pm in reply to: Sort menu on portfolio page #533258

Rikard
Keymaster

Hi,

Great, glad you got if fixed :-)

Best regards,
Rikard

November 10, 2015 at 2:30 pm in reply to: Video Background #533253

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

November 10, 2015 at 2:28 pm in reply to: contact form problem #533250

Rikard
Keymaster

Hi zeronovecom,

Please try the following: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Thanks,
Rikard

November 10, 2015 at 2:27 pm in reply to: Transparent header without separations #533247

Rikard
Keymaster

Hi buscoseo,

Not sure if I understand what you mean, do you want to the dropdowns to be transparent as well?

Thanks,
Rikard

November 10, 2015 at 2:25 pm in reply to: Importing new demo content #533245

Rikard
Keymaster

Hi jnightingale,

You won’t lose your posts or page but you will lose your theme settings, please do a full backup of your site before updating anyway is it’s recommended.

You will see Mail Chimp integration as an element in the builder once you’ve updated.

Regards,
Rikard

November 10, 2015 at 2:21 pm in reply to: Enfold Flat Demo Nav Bar Menu background colour #533238

Rikard
Keymaster

Hi,

Try changing the Logo Area background color option under Enfold–>General Styling.

Regards,
Rikard

November 10, 2015 at 2:15 pm in reply to: Renaming Code block element within page builder. #533236

Rikard
Keymaster

Hi ramzan70,

Not sure if I understand what you are trying to do, you want to replace the text reading code block on the backend with a, b or c?

Thanks,
Rikard

November 10, 2015 at 2:10 pm in reply to: How to get out of Demo Mode #533228

Rikard
Keymaster

Hi,

I logged into the backend of your site and I can’t see anything wrong, what do you mean by getting out of demo mode?

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 84,481 through 84,510 (of 93,523 total)

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