Page 2742 – Support | Kriesi.at – Premium WordPress Themes

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Posts
January 25, 2016 at 4:29 am in reply to: Avia Layout Builder not loading #571023

Rikard
Keymaster

Hi,

The builder is loading fine on my end, could you try clearing your browser cache and reload a few times to see if that helps? You could try a different browser or machine as well.

Best regards,
Rikard

January 25, 2016 at 4:26 am in reply to: too much white space above and below ruler #571018

Rikard
Keymaster

Hi,

Yes, that can be a bit confusing sometimes :-)

Thanks,
Rikard

January 25, 2016 at 4:24 am in reply to: hotspots on mobile – numbered when should be blank #571016

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Thanks,
Rikard

January 25, 2016 at 4:21 am in reply to: Editor problems after last update. #571015

Rikard
Keymaster

Hallå!

Första lösenordet verkar inte fungera, kan du dubbelkolla?

Mvh,
Rikard

January 22, 2016 at 9:51 am in reply to: no comments #569854

Rikard
Keymaster

Hi,

When using the ALB for posts you will have to add the comments element manually to the post.

Best regards,
Rikard

January 22, 2016 at 9:47 am in reply to: conflict with Vimeo player #569853

Rikard
Keymaster

Hi Paul,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

January 22, 2016 at 9:43 am in reply to: CSS WooCommerce Checkout Fields #569850
Rikard
Keymaster
Hi,

Please try the following as well:
```
#top .select2-results {
    color: black !important;
}
```
Best regards,
Rikard
January 22, 2016 at 9:40 am in reply to: Simple question #569848

Rikard
Keymaster

Hi,

Great, glad you found it and thanks for sharing :-)

Regards,
Rikard

January 22, 2016 at 9:39 am in reply to: Can't get logo or menu to resize for iPad #569847
Rikard
Keymaster
Hi,

Please try the following in Quick CSS to see if it works any better:
```
@media only screen and (max-width: 1125px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Regards,
Rikard
January 22, 2016 at 9:35 am in reply to: Mailchimp Newsletter Integration problem #569840

Rikard
Keymaster

Hi Havi,

Great, glad you got it working. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 22, 2016 at 9:29 am in reply to: Social Icons change colour on hover #569835

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

January 22, 2016 at 9:28 am in reply to: Enfold Video #569834

Rikard
Keymaster

Hi,

Not sure why that is not working, could you try deactivating all plugins to see if one of them is causing a conflict?

Regards,
Rikard

January 22, 2016 at 9:22 am in reply to: Broken Icons? #569832

Rikard
Keymaster

Hi,

Great, glad you got it fixed. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 22, 2016 at 9:21 am in reply to: How to include font resizer in the main menu #569831

Rikard
Keymaster

Hi,

Maybe, could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

January 22, 2016 at 9:19 am in reply to: contact #569829

Rikard
Keymaster

Hi,

Then you will most likely have to delete the folder via FTP. Please post FTP login details if you don’t know how to do that.

Thanks,
Rikard

January 22, 2016 at 9:16 am in reply to: Enfold – Fullwidth Easy Slider not working #569827

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look and a link to a page where we can see the problem. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 22, 2016 at 9:14 am in reply to: Adding title on hover #569826

Rikard
Keymaster

Hey Ann,

I’m not sure what you mean by that, could you try to explain a bit further and/or post a screenshot of what you would like to achieve please?

Thanks,
Rikard

January 22, 2016 at 9:07 am in reply to: Layer Slider off Center in Boxed Layout #569823

Rikard
Keymaster

Hi,

Great, glad you got it working, please let us know if you should need any more help on the topic.

Best regards,
Rikard

January 22, 2016 at 9:00 am in reply to: How to create slider in the background on my frontpage #569819

Rikard
Keymaster

Hi,

Glad you found a fix :-)

Regards,
Rikard

January 22, 2016 at 8:56 am in reply to: error404 #569818
Rikard
Keymaster
Hi,

Please try the following as well:
```
.error404 .avia_combo_widget, .error404 h3 {
display:none !important;
}
```
Best regards,
Rikard
January 22, 2016 at 8:52 am in reply to: Form Body Shifting with Gravity Forms Plugin #569817

Rikard
Keymaster

Hi Ronnie,

Great, glad you got it fixed. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 22, 2016 at 8:51 am in reply to: Image resolution #569816

Rikard
Keymaster

Hi,

Please refer to this article for you email problem: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Thanks,
Rikard

January 22, 2016 at 8:43 am in reply to: Gradient Background #569814

Rikard
Keymaster

Hi,

Maybe this thread will help you out? https://kriesi.at/support/topic/make-background-gradient/

Regards,
Rikard

January 22, 2016 at 8:41 am in reply to: Text below logo #569813
Rikard
Keymaster
Hi,

Try the following in Quick CSS to activate the mobile menu on an earlier stage:
```
@media only screen and (max-width: 925px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Cheers!
Rikard
January 22, 2016 at 8:37 am in reply to: Easy Slider Not Working #569808

Rikard
Keymaster

Hi,

Could you try adding the code to the Google Analytics field to see if that works out?

Thanks,
Rikard

January 22, 2016 at 8:25 am in reply to: Animated countdown bug #569798

Rikard
Keymaster

Hi Gregg,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 22, 2016 at 8:22 am in reply to: Headlines and some Content disappears after one second (fades out) #569795
Rikard
Keymaster
Hi,

What was erased after I edited the page? I checked before and after and everything looked the same? The reason why the builder is breaking is because of unclosed markup like what I edited for you so please try to go through your content and check so that every is closed properly:
```
<strong>Bold text closed properly</strong>
```
Regards,
Rikard
- This reply was modified 10 years, 2 months ago by Rikard.
January 22, 2016 at 8:19 am in reply to: Contact Form Content Element not sending emails #569793

Rikard
Keymaster

Hi,

I’m not sure, I would reach out to your hosting provider and ask since they have access to the email server.

Best regards,
Rikard

January 22, 2016 at 7:24 am in reply to: My website seems narrow compared to Enfold sample sites #569789
Rikard
Keymaster
Hi John,

Not sure why, could you try a pixel value instead to see if that works better? Something like 1300px maybe? If that doesn’t work you can try the following in Quick CSS to control it:
```
.container {
    max-width: 1300px !important;
}
```
Best regards,
Rikard
January 22, 2016 at 7:20 am in reply to: Red underline and side arrow navigation between posts #569787

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 82,231 through 82,260 (of 93,542 total)

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