Page 2693 – Support | Kriesi.at – Premium WordPress Themes

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March 5, 2016 at 6:54 am in reply to: Placeholder #593663

Rikard
Keymaster

Hey carmycurly,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

March 5, 2016 at 6:53 am in reply to: Form Table Need Fixing #593662
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
td {
    vertical-align: middle !important;
}
```
Thanks,
Rikard
March 5, 2016 at 6:48 am in reply to: Navigation Arrows within a Portfolio Item/image page? #593661

Rikard
Keymaster

Hi Xenia,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 5, 2016 at 6:46 am in reply to: Ajax Portfolio on Screen #593659

Rikard
Keymaster

Hi Thomas,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 5, 2016 at 6:45 am in reply to: Hide one portfolio entry from protfolio grid #593657
Rikard
Keymaster
Hey Jason,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-3948 .post-entry-6454 {
display:none !important;
}
```
Regards,
Rikard
March 5, 2016 at 6:43 am in reply to: Portfolio Grid Thumbnails Not Cropping #593655

Rikard
Keymaster

Hi,

Great, glad you got it fixed and thanks for sharing the solution!

Regards,
Rikard

March 5, 2016 at 6:40 am in reply to: Power BI not working #593654

Rikard
Keymaster

Hi tlchase,

Our support for third party plugins is limited but send us a screenshot of how it’s supposed to look and we’ll see what we can do.

Regards,
Rikard

March 5, 2016 at 6:30 am in reply to: Layer Slider is Not Updating on Home Page #593649

Rikard
Keymaster

Hi ThomasWalkerDesign,

Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

March 5, 2016 at 6:27 am in reply to: Images seem broken but still appear? #593648

Rikard
Keymaster

Hi,

I did log in but it’s not working today, I get a 404 on the login page. Could you check please?

Regards,
Rikard

March 5, 2016 at 6:21 am in reply to: Lock Height of Testimonial Slider? #593645

Rikard
Keymaster

Hey thatryan,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

March 5, 2016 at 6:19 am in reply to: Page Builder Not Working Anymore #593644

Rikard
Keymaster

Hi Leyden,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 5, 2016 at 6:16 am in reply to: Portfolio questions: pagination doesn't work & not all filters visible #593643

Rikard
Keymaster

Hi Michiel,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 5, 2016 at 6:15 am in reply to: Contact form not working anymore / E-Mail Formular funktioniert nicht mehr #593642

Rikard
Keymaster

Hi Kai,

Ok great, glad you got it working again :-)

Best regards,
Rikard

March 5, 2016 at 6:11 am in reply to: Testimonials section area fixed height #593641
Rikard
Keymaster
Hey mcraig77,

Please try the following in Quick CSS:
```
#top .avia-slider-testimonials.avia-testimonial-wrapper {
    height: 500px !important;
    max-height: 500px !important;
}
```
Best regards,
Rikard
March 5, 2016 at 6:07 am in reply to: Pages don't fill the window when browser screen is mazimized #593639

Rikard
Keymaster

Hi,

I’m not sure if I understand the problem correctly or not but your site look fine on my end using Chrome, could you post a screenshot of the problem perhaps? Also, please upgrade the account you posted to admin so that we can have a look at your theme settings.

Thanks,
Rikard

March 5, 2016 at 6:01 am in reply to: Search 404 Error #593637

Rikard
Keymaster

Hi envatojlc,

Did you have a page called Search before and removed it maybe? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 5, 2016 at 5:59 am in reply to: Photos/Media don't work properly #593635

Rikard
Keymaster

Hi russelltuff,

You are getting some JavaScript errors on the page and I think that is what is causing it, could you try to disable all plugins to see if one of them is causing a conflict please? If that is not the case then you could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

March 5, 2016 at 5:55 am in reply to: Video content not displaying within internal network. #593633

Rikard
Keymaster

Hi,

Ok, thanks for letting us know. Please let us know if you should need any more help on the topic.

Regards,
Rikard

March 5, 2016 at 5:53 am in reply to: Pagination Error message with Magazine #593632

Rikard
Keymaster

Hi,

No problem, glad we could help :-)

Best regards,
Rikard

March 5, 2016 at 5:49 am in reply to: Remove shopping cart icon on mobile version #593630

Rikard
Keymaster

Hi @ManoLee,

Glad you found the answer and thanks for sharing, much appreciated :-)

Regards,
Rikard

March 5, 2016 at 5:47 am in reply to: Upcoming Events Calendar Widget – Image re-size #593628

Rikard
Keymaster

Hi,

Great, glad to hear that. Please let us know if you should have any more problems on the topic.

Regards,
Rikard

March 5, 2016 at 5:45 am in reply to: Custom Font Won't Appear – Have Tried @Font-Face #593627

Rikard
Keymaster

Hi johnflatironbeard,

Could you try to put your CSS into the Quick CSS field under Enfold–>General Styling instead to see if that works better? Also, please try to change your URLs to the full URL like: http://yoursite.com/fonts/font.tff

Best regards,
Rikard

March 5, 2016 at 5:43 am in reply to: Featured image not showing in Portfolio grid #593625

Rikard
Keymaster

Hi,

Sorry for the late reply, when replying to your own topic it will sends it to the back of our support queue. Glad to hear you got your problem fixed though, please let us know if you should need any further help on the topic.

Regards,
Rikard

March 5, 2016 at 5:40 am in reply to: Embedded Viewer Using Code Block #593624

Rikard
Keymaster

Hi,

Ok great, glad you got it fixed. Please let us know if you should need any more help on the topic.

Regards,
Rikard

March 5, 2016 at 5:37 am in reply to: Blog page not showing full content of recent posts #593623

Rikard
Keymaster

Hi @Jennergy,

That is the intended behaviour for posts using the builder, it will act like a page instead of a post. You can add most of the “regular” items to your post through the builder though. For instance like in your case, the Social Share Buttons element.

Thanks,
Rikard

March 4, 2016 at 8:20 am in reply to: Can't load enfold (only my computer, other users in company have no problem) #593175

Rikard
Keymaster

Hey adamyos,

Clear your browser cache and reload a few times to see if that helps.

Regards,
Rikard

March 4, 2016 at 8:19 am in reply to: Design for menu and dividers #593174

Rikard
Keymaster

Hey strila,

I’m guessing using images, please link to the site in question and we’ll have a look.

Best regards,
Rikard

March 4, 2016 at 8:17 am in reply to: HHTP CRUNCHING ERROR UPLOADING MEDIA #593173

Rikard
Keymaster

Hi thedigitalshowroom,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 4, 2016 at 8:04 am in reply to: mp4 over webm preference #593166

Rikard
Keymaster

Hey nickspeakman,

Could you try uploading the video to a service like Youtube or Vimeo and play it from there to see if that works better?

Best regards,
Rikard

March 4, 2016 at 8:03 am in reply to: Can't set static home page. Followed the instructions to no avail. #593165

Rikard
Keymaster

Hi marcosdutra,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 80,761 through 80,790 (of 93,551 total)

← 1 2 3 … 2,692 2,693 2,694 … 3,117 3,118 3,119 →