Page 2687 – Support | Kriesi.at – Premium WordPress Themes

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March 9, 2016 at 8:31 am in reply to: Site Keeps Crashing on Mobile #595368

Rikard
Keymaster

Hi,

I checked your site on a regular iphone 4/chrome and it didn’t crash, what browser are you using? You might need to clear your browser cache or close applications to free up memory.

Regards,
Rikard

March 9, 2016 at 7:56 am in reply to: Blog Issues – Comment box & missing information on comment submission issues. #595359

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

March 9, 2016 at 7:50 am in reply to: How to change Footer Widget title font #595358

Rikard
Keymaster

Hi Bebeto,

That should be possible yes, please link to your site and we’ll have a closer look.

Regards,
Rikard

March 9, 2016 at 7:47 am in reply to: Child theme not working!!! #595354

Rikard
Keymaster

Hi,

It’s not a default WordPress file so it won’t override in a child theme, you might be able to override the function you are working in if you copy it to your child themes functions.php though. Could you try to see if that works?

Thanks,
Rikard

March 9, 2016 at 7:44 am in reply to: Problems with images loading in Layerslider #595352

Rikard
Keymaster

Hey mrijnders,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 9, 2016 at 7:43 am in reply to: social media follow buttons shortcode #595350

Rikard
Keymaster

Hey maaikevk,

You can use the Social Share Buttons element for that. If you need to see the shortcode you can enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Regards,
Rikard

March 9, 2016 at 7:39 am in reply to: mp4 over webm preference #595349

Rikard
Keymaster

Hi Nick,

Great, glad we could help :-)

Thanks,
Rikard

March 9, 2016 at 7:38 am in reply to: How to remove empty paragraphs around code comments? #595348

Rikard
Keymaster

Hey mahasvin,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where you are adding your custom code.

Thanks,
Rikard

March 9, 2016 at 7:31 am in reply to: Only "Beitragsbild" opened in Lightbox #595346

Rikard
Keymaster

Hi,

Ok great, thanks for letting us know.

Regards,
Rikard

March 9, 2016 at 7:29 am in reply to: Plugin conflict with Enfold, YoastSEO and Akismet #595345

Rikard
Keymaster

Hi,

Ok, as far as I know they should be compatible with Enfold, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If not, do we have permission to deactivate plugins for testing purposes?

Thanks,
Rikard

March 9, 2016 at 7:28 am in reply to: simple menu on Enfold without logo and with social icon on the same line #595344

Rikard
Keymaster

Hi,

Thanks for the link, I’m not sure what to make of that though. It’s looks like you are not using one of our themes?

Thanks,
Rikard

March 9, 2016 at 7:25 am in reply to: feature question from one of your sample sites #595343

Rikard
Keymaster

Hi Jihad,

You linked to the overview page so I’m not sure what you are referring to, please click Remove Frame in the top right hand corner of the screen, you can get the direct URL after that.

Thanks,
Rikard

March 9, 2016 at 7:17 am in reply to: Full width button won't work on mobile or tablet #595340

Rikard
Keymaster

Hi,

I checked the fullwidth button on the About page and it corresponds to what we experience when testing it, Button Link? Is set to Page/Home and that’s where we end up when clicking it. Please try to clear your browser cache and/or try different phone/browser.

Best regards,
Rikard

March 9, 2016 at 7:09 am in reply to: semi laggish arabic site #595335

Rikard
Keymaster

Hi Jihad,

You can test your site speed here: http://tools.pingdom.com/fpt/, let us know if the results from your arabic version should deviate from the other one. You can link directly to the tests you perform.

Thanks,
Rikard

March 9, 2016 at 7:06 am in reply to: Google Analytics #595334

Rikard
Keymaster

Hi,

I’m not sure to be honest but I think you can get it through your Analytics account.

Regards,
Rikard

March 9, 2016 at 7:05 am in reply to: Arabic burger menu icon in wrong side #595333

Rikard
Keymaster

Hi Jihad,

As far as I can see your logo is on the left and the burger icon on the right and they are not clashing, where would you like to place it?

Regards,
Rikard

March 9, 2016 at 6:56 am in reply to: Blog Images not showing up #595329
Rikard
Keymaster
Hi,

You are hiding the images with CSS:
```
.home .slide-entry-overview a.slide-image {
    display: none;
}
```
Remove it or change it to this instead:
```
.home .slide-entry-overview a.slide-image {
    display: block;
}
```
Best regards,
Rikard
March 9, 2016 at 6:47 am in reply to: Mysterious Plugin Needs Updating #595327

Rikard
Keymaster

Hi,

I’m not sure why it’s doing that, I have a hard time believing it’s due to the theme though. Could you try reinstalling WordPress to see if that helps?

Thanks,
Rikard

March 9, 2016 at 6:41 am in reply to: Performed Text and leading/trailing lines #595326
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
pre {
padding: 0em !important;
}
```
Regards,
Rikard
March 9, 2016 at 6:30 am in reply to: Shortcode for content elements #595323

Rikard
Keymaster

Hi,

I tried adding the code but it resulted in an internal server error 500. Please post FTP login details so that we can remove the code from there.

Thanks,
Rikard

March 9, 2016 at 6:24 am in reply to: Change order of Social Share Buttons and Comments on Single post page #595320

Rikard
Keymaster

Hi Tim,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

March 9, 2016 at 6:23 am in reply to: Background color for menu #595319

Rikard
Keymaster

Hey awjensen,

Please link to the page in question and try to elaborate a bit on what you are trying to achieve and we’ll give you some custom CSS to use.

Thanks,
Rikard

March 9, 2016 at 6:21 am in reply to: 2 Issues: can't remove comments and blog settings not showing up on archives #595318

Rikard
Keymaster

Hi tristanslater,

You could try using a plugin like this to disable comments completely: https://wordpress.org/plugins/disable-comments/

Thanks,
Rikard

March 9, 2016 at 6:16 am in reply to: Trouble with Color Section Background on Mobile #595316

Rikard
Keymaster

Hi,

Great, glad you got it fixed. Please let us know if you should need any more help on the topic.

Regards,
Rikard

March 9, 2016 at 6:01 am in reply to: End User Site Map #595313

Rikard
Keymaster

Hey doperdoll,

I’ve never tried any plugins like that before but maybe this will help you to find something: https://www.semrush.com/blog/10-awesome-visual-proven-sitemap-generator-tools/

Best regards,
Rikard

March 9, 2016 at 5:58 am in reply to: Padding on an item within Contact Form #595311
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#avia_5_1 p {
margin-bottom: -15px !important;
}
```
Thanks,
Rikard
March 9, 2016 at 5:35 am in reply to: Pagination not working on blog posts #595304

Rikard
Keymaster

Hi,

Thanks for the details, the WP login is not working for me though, could you check please?

Regards,
Rikard

March 9, 2016 at 5:32 am in reply to: Layerslider WP #595302

Rikard
Keymaster

Hi,

It’s most likely possible but I think it would take a lot of customisation to achieve and might be out of scope for theme support, but send us a link to your site and we’ll have a look.

Thanks,
Rikard

March 9, 2016 at 5:29 am in reply to: Last Drop Down Menu Item is Off Browser #595300

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Regards,
Rikard

March 9, 2016 at 5:06 am in reply to: Https issue #595286

Rikard
Keymaster

Hey dannykweb,

Not sure but maybe reuploading them would be the easiest option? Please send us admin login details in private if you should have any further problems.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 80,581 through 80,610 (of 93,552 total)

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