Page 2683 – Support | Kriesi.at – Premium WordPress Themes

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March 12, 2016 at 6:06 am in reply to: Fullscreen slider disable pause/play button on mouse over #597131
Rikard
Keymaster
Hi,

Please try the following instead:
```
button.play {
display:none !important;
}
```
If that doesn’t work then please post admin login details and we’ll have a closer look.

Thanks,
Rikard
March 12, 2016 at 6:03 am in reply to: Browser Back button being intercepted? #597130

Rikard
Keymaster

Hey getmechamot,

Could you provide us with a link to the site in question so that we can take a closer look please? Also, please try to be as specific as possible as to where you are getting these problem and how you came to the conclusion of what is causing it. Please note that our support for third party plugins is limited and we can unfortunately not be compatible with all plugins out there.

Regards,
Rikard

March 12, 2016 at 6:00 am in reply to: animated GIF #597129

Rikard
Keymaster

Hi,

Yes, please send admin login details in private.

Thanks,
Rikard

March 12, 2016 at 5:58 am in reply to: 502 Proxy error | Error reading from remote server #597128

Rikard
Keymaster

Hi,

We would have heard about this a lot if this was a general problem with the theme, but as far as I know you are the first so I’m guessing it something specific to your site. I see that you are running 3.4.3, could you please try to update to the latest version, 3.4.7, to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 11, 2016 at 9:59 am in reply to: Social icons column width #596788

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

March 11, 2016 at 9:57 am in reply to: semi laggish arabic site #596787

Rikard
Keymaster

Hi,

Thanks for the explanation, I’ve never heard about a problem like that before. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

You might want to contact WPML support as well, maybe they have some further insight.

Best regards,
Rikard

March 11, 2016 at 9:51 am in reply to: Transerf 'Copy Templates' from one Enfold Theme to another #596785

Rikard
Keymaster

Hi George,

There is no functionality like that in the theme yet but you could try to activate debug mode in order to display your shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. You can then copy/paste your shortcode to your new site and save it as a template there as well.

Regards,
Rikard

March 11, 2016 at 9:50 am in reply to: Visual Editor Blank #596784

Rikard
Keymaster

Hi Mark,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

March 11, 2016 at 9:48 am in reply to: Remove shop sidebar #596782

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

March 11, 2016 at 9:47 am in reply to: Whitespace between column images #596780

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

March 11, 2016 at 9:42 am in reply to: Template Demo Iphone Application Landing Page #596778

Rikard
Keymaster

Hi,

I’m still not sure what you mean to be honest, are you looking to create an app for IOS? If so, we cannot help you with that, we sell themes for making sites on the web.

Thanks,
Rikard

March 11, 2016 at 9:38 am in reply to: Changing the size of your icon box #596777

Rikard
Keymaster

Hi,

It doesn’t have to be your, you can create a new temporary one and post the details in private.

Thanks,
Rikard

March 11, 2016 at 9:36 am in reply to: Contact Form Data Not Coming through on Email #596773

Rikard
Keymaster

Hi Scott,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 11, 2016 at 9:35 am in reply to: Table styling and formatting #596772

Rikard
Keymaster

Hi TheElear,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

March 11, 2016 at 9:13 am in reply to: Drop down menu obscured #596762

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

March 11, 2016 at 8:21 am in reply to: logo for desktop AND different logo mobile #596753

Rikard
Keymaster

Hi,

Did @begrafiks suggestion help you? If not then let us know and we’ll have closer look.

Best regards,
Rikard

March 11, 2016 at 8:20 am in reply to: permalinks for custom post type "portfolio" #596752

Rikard
Keymaster

Hi Chris_85,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 11, 2016 at 8:19 am in reply to: Adding a dropdown button #596751

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

March 11, 2016 at 8:18 am in reply to: How to easy add custom social icon? #596750

Rikard
Keymaster

Hi Claire,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 11, 2016 at 8:16 am in reply to: editing in text mode #596748

Rikard
Keymaster

Hi TheElear,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 11, 2016 at 8:14 am in reply to: anchor text #596747

Rikard
Keymaster

Hi,

You can submit a feature request for it here: https://kriesi.at/support/enfold-feature-requests/

Thanks,
Rikard

March 11, 2016 at 8:12 am in reply to: Scaling Spezielle Überschrift #596746
Rikard
Keymaster
Hi Alexander,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
.home h1.av-special-heading-tag {
font-size:30px !important;
}
}
```
Adjust the value 30 to your liking.

Thanks,
Rikard
March 11, 2016 at 8:10 am in reply to: Mobile Phone Call Button #596743

Rikard
Keymaster

Hi,

This might help you creating that link: http://stackoverflow.com/questions/1608548/how-to-trigger-a-phone-call-when-clicking-a-link-in-a-web-page-on-mobile-phone

Regards,
Rikard

March 11, 2016 at 8:08 am in reply to: Navigation submenu obscures top-level menu #596742

Rikard
Keymaster

Hey KirstyT,

Have you done any customisations to the theme? If so, what are they? Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 11, 2016 at 8:04 am in reply to: Adding Comment Section to Page #596741

Rikard
Keymaster

Hi Dylanmeyer,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 11, 2016 at 7:54 am in reply to: problem with embed code for video #596734

Rikard
Keymaster

Hey Pas7o,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

March 11, 2016 at 7:54 am in reply to: Contact Form Cache #596733

Rikard
Keymaster

Hey markgibbons243,

You mean if a user fills it out and his/her information would be visible to other users? Then the answer would be no.

Best regards,
Rikard

March 11, 2016 at 7:49 am in reply to: Arabic burger menu icon in wrong side #596732

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 11, 2016 at 7:48 am in reply to: The text editor has a serious bug… #596731

Rikard
Keymaster

Hi Marcel,

Great, glad you found the problem :-)

Thanks,
Rikard

March 11, 2016 at 7:02 am in reply to: Security #596723

Rikard
Keymaster

Hi,

Glad we could help, please let us know if you should need any more help on the topic.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 80,461 through 80,490 (of 93,552 total)

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