Page 2674 – Support | Kriesi.at – Premium WordPress Themes

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March 21, 2016 at 6:29 am in reply to: Fullwidth Button Custom CSS #601039

Rikard
Keymaster

Hi,

I’m not sure if you got your problem fixed or not? Please let us know if you should any more help on the topic.

Regards,
Rikard

March 21, 2016 at 6:23 am in reply to: Event tracking on button #601034

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 21, 2016 at 6:20 am in reply to: Removing certain data from blog posts #601032

Rikard
Keymaster

Hi Gene,

I’m not sure about the music services, are you looking to simply link to a static URL? Please send us a temporary admin login so that we can have a closer look at the HTTP error. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

March 21, 2016 at 6:14 am in reply to: widget snippet #601028
Rikard
Keymaster
Hi,

Please try the following in your child themes function.php:
```
function add_custom_code() { ?>
<script>
    ChatraID = 'RRRXdJSx7rcmqw';
    (function(d, w, c) {
        var n = d.getElementsByTagName('script')[0],
            s = d.createElement('script');
        w[c] = w[c] || function() {
            (w[c].q = w[c].q || []).push(arguments);
        };
        s.async = true;
        s.src = (d.location.protocol === 'https:' ? 'https:': 'http:')
            + '//call.chatra.io/chatra.js';
        n.parentNode.insertBefore(s, n);
    })(document, window, 'Chatra');
</script>
<?php
}
add_action('wp_head', 'add_custom_code');
```
Best regards,
Rikard
March 21, 2016 at 6:11 am in reply to: anchor #601026

Rikard
Keymaster

Hi,

Great, glad you found it :-)

Cheers!
Rikard

March 21, 2016 at 6:08 am in reply to: the mobile menu on our site isn't showing #601025

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Thanks,
Rikard

March 21, 2016 at 6:04 am in reply to: Plugin advice to auto post blog entries to social profiles + blog social share #601022

Rikard
Keymaster

Hi,

Not really since the functionality exist in the theme already. If you want the share buttons to appear on posts you’ve used the builder on you could try switching to the default editor before saving, they should appear then. If you want to use a plugin then you will have to try if they work or not.

Regards,
Rikard

March 21, 2016 at 6:01 am in reply to: hyperlinks within bullet list #601020
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#top .widget_nav_menu ul ul li a {
color: #002bff !important;
}
```
Regards,
Rikard
March 21, 2016 at 5:57 am in reply to: HTTP Error on media upload #601019

Rikard
Keymaster

Hi kprice2690,

Could you upload an image which you are having problems with to a service like imgur.com so that we can try from our end please?

Thanks,
Rikard

March 21, 2016 at 5:56 am in reply to: Doesn't appear Blog post page. #601018

Rikard
Keymaster

Hi,

Let’s start off with WordPress, please post details in private.

Regards,
Rikard

March 21, 2016 at 5:55 am in reply to: Menu bar with moving downward arrow #601017

Rikard
Keymaster

Hi jessyd,

There is no demo content like that, it looks like they have used 1/2 elements for the section with the flamingo background. The forms look to be coming from a plugin, difficult to say which one unfortunately.

You can achieve the animated arrow down by using the Color Section element.

Best regards,
Rikard

March 21, 2016 at 5:25 am in reply to: The header and footer sections do not appear correct #601006

Rikard
Keymaster

Hi,

Do you have any security plugins/functions active on the site? I got this message on the login page:

Access forbidden!

You don’t have permission to access the requested directory. There is either no index document or the directory is read-protected.

If you think this is a server error, please contact the webmaster.

Error 403

startup.fiu.edu
Sun Mar 20 23:22:57 2016
Apache/2.2.15 (Red Hat)

Moderators are located all over the world so it might be a good idea to disable that while you are getting help from us.

Regards,
Rikard

March 21, 2016 at 5:21 am in reply to: Down arrow #601003

Rikard
Keymaster

Hi Richard,

Great, glad we could help and thanks for the kind words :-)

Regards,
Rikard

March 21, 2016 at 5:19 am in reply to: Sidebar (I don't know the name of this) #601002

Rikard
Keymaster

Hi,

I’m not sure what that plugin is called unfortunately, it might not even be a plugin to be honest with you.

Best regards,
Rikard

March 21, 2016 at 5:16 am in reply to: child theme is not taking the Construction demo's parent theme options #601001

Rikard
Keymaster

Hi g10h4y90g4y7h8g17,

Could you try toggling one of your settings and save again to see if that works? If not then please try to clear your browser cache and reload a few times. If none of those work then please post admin login details in private so that we can have a closer look.

Regards,
Rikard

March 21, 2016 at 5:13 am in reply to: Change number of columns in color section when content is already there? #601000

Rikard
Keymaster

Hey missouriartscouncil,

I’m not sure I understand what you mean by that, could you provide us with a link to the site in question so that we can take a closer look please? A screenshot highlighting what you are trying to achieve might help as well.

Best regards,
Rikard

March 21, 2016 at 5:11 am in reply to: Blog problem #600999

Rikard
Keymaster

Hi Andreas,

If you are using the builder for your posts then you will have to add the excerpt and read more button manually. You can see the excerpt field by selecting it under Screen Option in the top right hand corner of the edit screen. If you want the regular items to appear you could also save them while in the default editor window.

Thanks,
Rikard

March 21, 2016 at 5:06 am in reply to: Resize Revolution Slider like an image #600996

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

March 21, 2016 at 5:04 am in reply to: Layer Slider Thumbnails Display Background Image Only #600994

Rikard
Keymaster

Hey infostaff,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 21, 2016 at 5:03 am in reply to: Enfold theam displays fine on PC but HTML on mobiles? #600993

Rikard
Keymaster

Hi Paul,

Great, glad you found the problem :-)

Regards,
Rikard

March 21, 2016 at 4:56 am in reply to: Social sharing everywhere except.. #600988
Rikard
Keymaster
Hey fredengl,

You can try something like this:
```
add_action('ava_after_content', 'avia_add_social_toolbar', 10, 2);
function avia_add_social_toolbar($id = "", $context = "")
{
	if($context == "page" || $context == "single-portfolio") {
                if ( ! is_page( 42 )) {
		avia_social_share_links();
                }
        }
}
```
42 is the ID of the page and the exclamation mark means not, so the code will not display on the page with ID 42. https://developer.wordpress.org/reference/functions/is_page/

Thanks,
Rikard
March 21, 2016 at 4:49 am in reply to: Need help with styling mansory gallery #600986

Rikard
Keymaster

Hi ailaroz,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 21, 2016 at 4:44 am in reply to: Mobile site jumps as user scrolls down #600983

Rikard
Keymaster

Hey shahid1618,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

March 18, 2016 at 8:46 am in reply to: Plugin advice to auto post blog entries to social profiles + blog social share #600158

Rikard
Keymaster

Hey mrcityrunner,

1. I think you should be able to do that with JetPack, there are probably 100’s to choose from if you do a search.

2. You don’t need a plugin for that, there is theme functionality doing that already with the Social Share Buttons element.

Thanks,
Rikard

March 18, 2016 at 8:43 am in reply to: Create Blank, full width page with no content #600157

Rikard
Keymaster

Hi,

Please select Blank – No Header, No Footer under Template in the Page Attributes section in the edit screen of your page.

Regards,
Rikard

March 18, 2016 at 8:38 am in reply to: Images not indexed #600153
Rikard
Keymaster
Hi deanwilson012,

Since they are background images they won’t be treated as normal images on a page, but if they are located on your server they will be indexed by search engines anyway. I think Yoast will be able to answer your questions about SEO and their plugin better than we can though.

Regards,
Rikard
- This reply was modified 10 years ago by Rikard.
March 18, 2016 at 8:35 am in reply to: tabbed navigation instead of hamburger on mobile view. #600151

Rikard
Keymaster

Hey laptophobo,

I’m sure there is, but I think that would require a lot of customisation to the theme and would be considered custom work unfortunately. If you are looking to hire a freelancer we recommend Codeable.

Best regards,
Rikard

March 18, 2016 at 8:32 am in reply to: Add an icon to a video to start playing #600149

Rikard
Keymaster

Hi jorge7139,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

March 18, 2016 at 8:30 am in reply to: Mobile Ignoring Background Image Positioning #600146

Rikard
Keymaster

Hi Karl,

Great, glad you got it working. Please let us know if you should need any more help on the topic.

Regards,
Rikard

March 18, 2016 at 8:22 am in reply to: background image error in chrome on mobile #600143

Rikard
Keymaster

Hey aescribano4,

It looks fine on my end, could you post a screenshot highlighting what the problem is please?

Regards,
Rikard
Author

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Viewing 30 posts - 80,191 through 80,220 (of 93,552 total)

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