Page 2655 – Support | Kriesi.at – Premium WordPress Themes

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April 12, 2016 at 6:23 am in reply to: Defer parsing of JavaScript #611664

Rikard
Keymaster

Hey calvary21concepts,

Through what tool are you seeing those results? The theme uses Javascript and it’s there for a reason, if you are already minifying your resources I think that should be enough.

Regards,
Rikard

April 12, 2016 at 6:20 am in reply to: Portfolio Locator #611659

Rikard
Keymaster

Hi,

I’m not sure if there’s an easy way to achieve that, I think you will have to find a plugin to be honest. Send us a link to your site so that we can have a closer look.

Thanks,
Rikard

April 12, 2016 at 6:09 am in reply to: RSS feed URL returns 404 error #611653

Rikard
Keymaster

Hi,

Thanks for the details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Regards,
Rikard

April 12, 2016 at 6:06 am in reply to: Start youtube background video later #611651

Rikard
Keymaster

Hi wietsketammes,

When a video or image is used as a background for an element it works a bit differently, on normal images you can right click and select Save Image As for instance, with background images you cannot do that and it’s the same for videos. The controls won’t be visible. Since the background is set to cover its containing element there will be some loss of data on certain screen sizes, it’s unfortunately very difficult to avoid this.

Best regards,
Rikard

April 12, 2016 at 5:59 am in reply to: I can't edit any content on page #611647

Rikard
Keymaster

Hi,

You are getting a bunch of errors on the backend, please try to disable all plugins since one of them is likely causing a conflict:

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
aioseop_module.js?ver=2.3.2.3:48 Uncaught TypeError: Cannot set property ‘color’ of undefined
http://tracking.hostgator.com/img/Green/120×90.gif Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ipage.com/affiliate/banners/695 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ftjcfx.com/image-7619191-10386907 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ftjcfx.com/image-7619191-11499161 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
util.js:220 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
http://tracking.hostgator.com/img/Green/120×90.gif Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ipage.com/affiliate/banners/695 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ftjcfx.com/image-7619191-10386907 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
http://www.ftjcfx.com/image-7619191-11499161 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

Best regards,
Rikard

April 12, 2016 at 5:54 am in reply to: From Database Fields #611644

Rikard
Keymaster

Hi Pete,

Not sure I understand what you mean by that, the DB table you are referring to looks to be a Contact Form 7 field?

Best regards,
Rikard

April 12, 2016 at 5:52 am in reply to: Horizontal booking panel for woocomerce booking #611643

Rikard
Keymaster

Hey kkwasniewski,

I’m not sure what you need help with, your screenshot and site seem to look the same?

Best regards,
Rikard

April 12, 2016 at 5:49 am in reply to: Enfold Contact form not working #611640

Rikard
Keymaster

Hi,

Ok, it usually is :-) Please let us know if you should need any more help on the topic.

Regards,
Rikard

April 12, 2016 at 5:45 am in reply to: Quick CSS vs. Style.css #611638

Rikard
Keymaster

Hi Ryan,

There might be but I think it would be marginal, you can try a minify plugin to see if you see any improvements: https://wordpress.org/plugins/bwp-minify/

Regards,
Rikard

April 12, 2016 at 5:42 am in reply to: In responsive, text aligns top the top vertically vs centered vertically. #611636

Rikard
Keymaster

Hi,

Ok, so did you solution work? Not sure if you need any more help on the topic?

Best regards,
Rikard

April 12, 2016 at 5:40 am in reply to: Loaded over HTTPS, but requested an insecure stylesheet after moving site #611635

Rikard
Keymaster

Hi Michel,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

April 12, 2016 at 5:39 am in reply to: Portfolios (accordeon) with Ajax doesn't show the updated (changed) entries/text #611634

Rikard
Keymaster

Hi Markus,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 12, 2016 at 5:16 am in reply to: Insert an iframe #611624
Rikard
Keymaster
Hey James,

Please try something like this in Quick CSS under Enfold–>General Styling:
```
iframe {
    width: 100% !important;
    height: 1000px !important;
}
```
Regards,
Rikard
April 12, 2016 at 5:09 am in reply to: Text format missing when using Text Block #611620

Rikard
Keymaster

Hey taoleo,

If you click the second last icon called Toolbar Toggle you will be able to see it :-)

Best regards,
Rikard

April 12, 2016 at 5:03 am in reply to: Contact Form not Saving / Responding on Save (Avia problem) #611619

Rikard
Keymaster

Hi Andre,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 12, 2016 at 5:00 am in reply to: my admin top navigation menu is missing #611617

Rikard
Keymaster

Hi,

Could you try to delete the plugin via FTP? http://www.inmotionhosting.com/support/website/managing-files/how-to-delete-a-file. The plugin folder is located inside the wp-content folder of your installation.

Thanks,
Rikard

April 12, 2016 at 4:54 am in reply to: Masonary Gallery Click through wrong breadcrumbs #611616

Rikard
Keymaster

Hi,

Did you try the code in your functions.php file?

Regards,
Rikard

April 12, 2016 at 4:51 am in reply to: Masonry ID section #611615

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

April 12, 2016 at 4:48 am in reply to: Price per Unit is lost #611614

Rikard
Keymaster

Hi Michael,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

April 12, 2016 at 4:47 am in reply to: Avia Editor #611613

Rikard
Keymaster

Hi,

Overwriting the theme files should have the same effect as reinstalling it, but I guess you could try deleting the theme and uploading it again. Or maybe you tried already?

Thanks,
Rikard

April 12, 2016 at 4:45 am in reply to: Enfold form module not working #611612

Rikard
Keymaster

Hi,

No we are not sure, that is why we asked you to contact the hosting provide to see if they might have any input on the matter. They can see what is going wrong on their servers so they’re in a better position to give you a more accurate answer.

Thanks,
Rikard

April 12, 2016 at 4:41 am in reply to: Several Issues #611611

Rikard
Keymaster

Hey Draidel,

Could you try increasing WordPress PHP memory to see if that helps? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards,
Rikard

April 12, 2016 at 4:39 am in reply to: White space in excerpt field #611610

Rikard
Keymaster

Hi,

The CSS I gave you is working and is active on the page, please try to explain a bit further what you would like to achieve. A screenshot might help.

Regards,
Rikard

April 12, 2016 at 4:34 am in reply to: Uploading images #611608

Rikard
Keymaster

Hi,

500mb is quite big, I would recommend you to ask your hosting company for help on this matter as it’s not really our area of expertise. They will be able to help you out with your problem.

Best regards,
Rikard

April 12, 2016 at 4:31 am in reply to: Editor role doesn't have acces to adavanced layout editor #611607

Rikard
Keymaster

Hi,

Could you please try to overwrite your theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 11, 2016 at 8:10 am in reply to: fullwidth submenu questions #611034
Rikard
Keymaster
Hey mcraig77,

Sorry for the late reply, the only thing you can do to make it bigger is to make the containing element bigger. You can try something like this in Quick CSS:
```
#sub_menu1 {
    min-height: 100px !important;
}
```
Not sure if that is what you are looking for. If not then please try to explain a bit further and/or post a screenshot of the result you are looking for.

Thanks,
Rikard
April 11, 2016 at 7:18 am in reply to: Video Element Thumbnail #611027

Rikard
Keymaster

Hi,

Sorry for the late reply. That is the default look of the WordPress media player and I’m not sure if there is a way around it unfortunately. You could try uploading your videos to a service like Youtube or Vimeo instead, loading times should be faster if you do so I would actually recommend you go for that option instead of using self hosting.

Thanks,
Rikard

April 11, 2016 at 7:14 am in reply to: Fullwidth submenu custom font size #611026

Rikard
Keymaster

Hi,

Sorry for the late reply. Not sure what you mean by your last reply, are you looking to hide the top bar on this page (private)? Looks like you managed to do it already?

Thanks,
Rikard

April 11, 2016 at 7:06 am in reply to: Bullets not displaying on posts #611023

Rikard
Keymaster

Hi,

Sorry for the late reply. Glad you got it working, please let us know if you should need any more help on the topic.

Best regards,
Rikard

April 11, 2016 at 7:05 am in reply to: The header and footer sections do not appear correct #611021

Rikard
Keymaster

Hi,

Sorry for the late reply, I’m able to access the site now. Could you try deleting the cache from your caching plugin and disabling it to see if that helps please? If not then please try disabling all plugins to see if there is a conflict from one of them.

Thanks,
Rikard
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Posts

Viewing 30 posts - 79,621 through 79,650 (of 93,556 total)

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