Page 2653 – Support | Kriesi.at – Premium WordPress Themes

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April 13, 2016 at 6:31 am in reply to: Can't see "Login" in my menus #612436
Rikard
Keymaster
Hey Blogintervista,

You can edit the menus under Appearance–>Menus, please make sure that Enfold Main Menu is checked at the bottom of the page. If you should need any further help then please post admin login details in private so that we can have a closer look.

Regards,
Rikard
- This reply was modified 10 years ago by Rikard.
April 13, 2016 at 6:30 am in reply to: Easy Sliders Not Appearing after update #612435

Rikard
Keymaster

Hi markpevans,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please make sure that both WordPress and the theme are up to date (4.5 and 3.5.2)

Best regards,
Rikard

April 13, 2016 at 6:28 am in reply to: Color Section background Video isn't full width on load #612434

Rikard
Keymaster

Hi Kathy,

I’m not sure what is going on there but there’s something not right with that page, there’s a container element which should not be there. Could you try activating debug mode in order to see shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, and then copy/paste your shortcode to a new page to see if that helps?

Regards,
Rikard

April 13, 2016 at 6:23 am in reply to: Import pages of demo #612433

Rikard
Keymaster

Hi,

Great, let us know when you have links to the pages you want to import and we’ll give you the shortcodes for them.

Regards,
Rikard

April 13, 2016 at 6:22 am in reply to: Errors on pages after theme update #612432

Rikard
Keymaster

Hi surgeprotect,

3.5.2 was just released, could you try updating please? I think it’s not a good idea to use Layer Slider as a standalone plugin as it’s bundled with the theme already. Please try to deactivate that plugin as well.

Best regards,
Rikard

April 13, 2016 at 6:15 am in reply to: H1 not centering #612428

Rikard
Keymaster

Hi,

It’s doing that because you are using a 1/5 3/5 1/5 and the text is extending beyond the 3/5, it’s simply too big. I see that you have inline CSS there as well to center the text so maybe it would be better to use a 1/1 instead?

Best regards,
Rikard

April 13, 2016 at 6:11 am in reply to: Accordion Element No LOnger Working #612426

Rikard
Keymaster

Hey Greg,

Did you try to update to the latest version (3.5.2) of theme as well? They should be compatible but you might need to clear your browser cache and reload a few times.

Best regards,
Rikard

April 13, 2016 at 6:08 am in reply to: Color Section Content Not Displaying [WORDPRESS UPDATE] #612424

Rikard
Keymaster

Hi thermospas,

On what page are you having this problem? Please link to it directly as I couldn’t see anything going wrong on your start page.

Best regards,
Rikard

April 13, 2016 at 6:05 am in reply to: alignment issues with cell-table #612422

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

April 13, 2016 at 6:03 am in reply to: One of my pages is 'not found' #612418

Rikard
Keymaster

Hi,

It looks like you got it fixed? /rentals/ is not giving me a 404 page. If you get the problem that the permalink is turning to /rental-2/ again then please check you trash folder for any pages there and delete them as there is likely one there with the same permalink.

Thanks,
Rikard

April 13, 2016 at 5:58 am in reply to: Center the logo #612415

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

April 13, 2016 at 5:57 am in reply to: I can't edit any content on page #612412

Rikard
Keymaster

Hi,

I think you can ignore the messages about images, I don’t think it matters in this case. Try to activate your plugins again one by one to see which one(s) are causing the problems.

Thanks,
Rikard

April 13, 2016 at 5:54 am in reply to: don t show section on mobile #612410
Rikard
Keymaster
Hi,

Is it the slider on the front page? If so you can use the following CSS:
```
@media only screen and (max-width: 767px) {
.home #fullscreen_slider_0 {
display:none !important;
}
}
```
Cheers!
Rikard
April 13, 2016 at 5:50 am in reply to: Headline Rotator on multiple lines. #612409

Rikard
Keymaster

Hi,

You could try updating manually via FTP if you’re unable to update through the backend. Current version of the theme is now 3.5.2: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

April 13, 2016 at 5:47 am in reply to: MPC Flipbook Compatibility #612406

Rikard
Keymaster

Hi @kaylesimon,

Thanks a lot for the feedback, much appreciated! :-)

Best regards,
Rikard

April 13, 2016 at 5:36 am in reply to: Duplicate portfolio autosave entries #612401

Rikard
Keymaster

Hi Leo,

Great, please let us know if you should need any more help on the topic.

Best regards,
Rikard

April 13, 2016 at 5:35 am in reply to: STICK COLOR SECTIONS #612399

Rikard
Keymaster

Hi,

Ah ok, glad you found the problem :-)

Regards,
Rikard

April 13, 2016 at 5:34 am in reply to: Issue with background shifting in Avia Lightbox #612398

Rikard
Keymaster

Hi lssu,

I couldn’t see any shift in the background on my end using Chrome, I’m guessing you have the edit you mentioned active?

Best regards,
Rikard

April 13, 2016 at 5:26 am in reply to: No WooCommercxe elements on menu edit page #612396

Rikard
Keymaster

Hi kacharava,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 13, 2016 at 5:20 am in reply to: Social feeds in widget – cross-device compatibility fail with width #612391

Rikard
Keymaster

Hi,

Ok, could you post a screenshot of mockup of what you would like it to look like please?

Regards,
Rikard

April 13, 2016 at 5:14 am in reply to: Post Title In Header with background image #612390

Rikard
Keymaster

Hi,

The content is not lost no, but you won’t be able to see it in the default editor window. If you want to use the default editor and still use builder components you can use the Magic Wand tool (last icon on top row): http://imgur.com/GReRtrs

Best regards,
Rikard

April 13, 2016 at 5:11 am in reply to: Form loading partialy in iPhone #612389

Rikard
Keymaster

Hi,

Are you using any jQuery migrate/update plugins? If so please try to deactivate them. If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 13, 2016 at 4:37 am in reply to: Parallax Color Section to much padding #612376

Rikard
Keymaster

Hi Philip,

I’m not sure why it’s behaving like that to be honest, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 13, 2016 at 4:34 am in reply to: Masonry Gallery #612372

Rikard
Keymaster

Hi,

Version 3.5.2 of the theme was just relesed, could you try updating to see if that helps please?

Regards,
Rikard

April 13, 2016 at 4:25 am in reply to: issues with the template "session_start()" #612364

Rikard
Keymaster

Hi,

Ok, thanks for letting us know. Please let us know if you should need any more help on the topic.

Regards,
Rikard

April 13, 2016 at 4:21 am in reply to: How to add an auto-generated product link on my event page #612362
Rikard
Keymaster
Hi Roland,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.av-single-event-meta-bar-inner > ul {
    bottom: 150px !important;
}
```
Regards,
Rikard
April 13, 2016 at 4:18 am in reply to: Child-theme auch im Nachhinein noch installieren? #612361

Rikard
Keymaster

Hi Nicoletta_DUS,

My german is not perfect but I think you are asking if you can install a child theme after you have made changes to your parent theme? The answer is yes, you can install a child theme after changes to your parent theme but you will have to move the changes to the child theme in order for them to be safe on updates.

I’ve tagged a german speaking moderator for the topic in case you would like to keep communicating in german.

Regards,
Rikard

April 13, 2016 at 4:14 am in reply to: Layer Slider UPDATE #612358

Rikard
Keymaster

Hi Europroject,

Since the slider is bundled with the theme it won’t be the most recent version, if you want the most recent release you would have to buy the slider separately.

Best regards,
Rikard

April 13, 2016 at 4:11 am in reply to: Portfolio Locator #612357

Rikard
Keymaster

Hi,

Unfortunately not, but maybe if you search around a bit you will find something that will fit your needs.

Best regards,
Rikard

April 13, 2016 at 4:07 am in reply to: Avia Editor #612356
Rikard
Keymaster
Hi,

Please add the following to the Copyright field in the theme options:
```
[nolink]
```
Thanks,
Rikard
Author

Posts

Viewing 30 posts - 79,561 through 79,590 (of 93,556 total)

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