Forum Replies Created
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May 25, 2016 at 5:32 am in reply to: images are not appearing after the update to wordpress 4.5 #637860
Hi,
Yes it should since all your settings are stored in the database, but please do a full backup of your site before attempting this in case anything should go wrong.
Thanks,
RikardHi Joel,
Please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Regards,
RikardHi Ronald,
Ok, thanks for the update. Hope you get this sorted, if not then let us know if we can help in any way.
Best regards,
RikardHi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardMay 25, 2016 at 5:04 am in reply to: WPML-translated page in preview perfect, published page only half size #637853Hi @jodok,
So I’m guessing you got it working now? Let us know if you should need any more help on the topic.
Regards,
RikardHi MrHarryPotter,
Are you using the Layout Builder to create your posts? If so your results would be expected. If you want the regular items like featured image and sharing buttons to appear then you can switch to the default editor and save there and they should come back. If you keep using the builder you will have to add everything manually.
Please post admin login details in private if you should have any further problems.
Thanks,
RikardHi,
I can’t reproduce the error on my end using OSX/Firefox developer (48) but I’ve asked the rest of the team to take a look as well. Please wait for their answers.
Thanks,
RikardMay 24, 2016 at 4:49 am in reply to: Some pages opening however the ALB does not load – just a spinning wheel #637235Hi Mark,
Great, I’ll close the thread then. Please open a new one if you should have any other problems.
Best regards,
RikardHi Ben,
I’m not sure what the problem is to be honest, the logo doesn’t look to be overlapping the menu at any point on my end. Could you post a screenshot of the issue and on what browser sizes you are getting it please?
Best regards,
RikardHi sandboxes,
I think if you fix the images the score will rise quite dramatically, could you maybe start off there? I tried logging in with the details you posted but they are not working, could you check please?
Best regards,
RikardHi,
I’m not sure what is going on there but I think it’s due to the plugin you are using, could you contact the plugin authors to see if they know why you are having those problems maybe?
Best regards,
RikardHi,
Ok, please open a new ticket if you should need any more help.
Best regards,
RikardMay 23, 2016 at 8:04 am in reply to: Adjust line and character spaces (not overall, but on just one block of text) #636596Hi dbtpath,
There is nothing like that in the theme by default but maybe you could find a plugin which will add that functionality? You can submit a feature request for it here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
RikardHi marienlely,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardHi,
If you are styling the same element it would be difficult unfortunately, could you try to be a bit more specific as to what you are looking to achieve please?
Thanks,
RikardHi ylwong,
You can download the latest version of the theme from your Themeforest account.
Thanks,
RikardMay 23, 2016 at 7:55 am in reply to: WPML-translated page in preview perfect, published page only half size #636590Hi jodok,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHey Charlotte,
That CSS is still applying to that element. Not sure what you want to change though?
Thanks,
RikardHi Ahnell,
Please try following the suggestions listed here: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Thanks,
RikardHey vnfan,
Please try activating custom CSS class field for ALB elements: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Thanks,
RikardHey fusion01,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardHey redospassos,
You should be able to do everything with the Layout Builder, but you can also copy/paste shortcode by activating debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Let us know if there is anything more specific you need help with.
Best regards,
RikardHey robsdesigns,
Not sure why that is, did you make any changes to any of the WordPress files?
Regards,
RikardHi lewinandreilly,
The URL looks a bit funny, you can verify that it’s correct by going to it with your browser. Try this instead:
https://lewinandreilly.com.au/wp-content/themes/enfold/css/fonts/didotbold.ttfThanks,
Rikard -
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