Forum Replies Created
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Hey Fi5her,
That is core WordPress functionality, so it’s not theme related. This might help you out though: https://wordpress.org/support/topic/settings-menu-missing-2/
Best regards,
RikardHey laptophobo,
Could you post a link to where we can see the results that you are getting please?
Best regards,
RikardHi,
Please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardApril 30, 2025 at 6:34 pm in reply to: Advanced Layer Builder for Enfold is no longer visible. #1483423Hi,
The latest version of the theme is 7.1, so please try updating to that: https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardHey Jos,
Thanks for reaching out to us.
Yes, you should be able to do that. Please refer to this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardApril 30, 2025 at 1:41 pm in reply to: Advanced Layer Builder for Enfold is no longer visible. #1483414Hi Marjo,
I see that you are still running an old version of theme, so updating is the first thing that you should try. If you are going to upgrade your PHP version, then I would recommend that you keep backups of the site which you can restore if something unexpected should happen after the upgrade.
Best regards,
RikardHey tomekiii,
Sidebar.php is located in the root of the theme folder, you can copy the code from there.
Best regards,
RikardHi,
Do you have a staging site on the hosting account in question? If so, then try adding a new site and upload a fresh copy of the theme to see what happens then.
Best regards,
RikardApril 30, 2025 at 1:28 pm in reply to: arrow to go back up for mobile and viewing testimonials #1483410Hi,
Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. This does not seem to be theme related, since the error is coming from core WordPress files, it looks like the it’s not present on all pages though? I checked the blog page, and it doesn’t look to be present there?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 29, 2025 at 8:14 pm in reply to: Kann Seiten nicht bearbeiten obwohl WordPress und Enfold auf aktuellem Stand #1483348Hi,
The update process is not handled by us, we are only a vendor on the Themeforest marketplace. Any suggestions you might have about this process should be directed to Envato/Themeforest.
Best regards,
RikardHi,
Thanks for that. What happens if you try to reinstall WordPress, or activate the parent theme?
Best regards,
RikardApril 29, 2025 at 9:23 am in reply to: Paid for Enfold – Get “cURL error 28: Connection timed out after…” for Demo #1483333Hi,
That doesn’t seem possible on your installation unfortunately, why exactly that is I cannot say unfortunately. One option is to import the demo on a local or staging installation, then to migrate that site to your live site using a migration plugin. If that is not an option for you, then the content would have to be added manually.
Best regards,
RikardHey Verena Pichler,
If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
About the layout builder problem; could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Make sure that you have registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey icaro,
Only moderators can close threads, so we can do that for you. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHey Bouba,
Thanks for reaching out to us. All demos can be imported under Enfold->Demo Import, please try that out.
Best regards,
RikardApril 28, 2025 at 8:24 pm in reply to: Avia Layout Builder Not Loading in WordPress Dashboard #1483308Hey Margot,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 28, 2025 at 8:22 pm in reply to: Kann Seiten nicht bearbeiten obwohl WordPress und Enfold auf aktuellem Stand #1483306Hi,
You need to actually update the theme as well. If the updates are not coming through via the theme backend, then please try using this plugin: https://envato.com/market-plugin/
Best regards,
RikardApril 28, 2025 at 9:06 am in reply to: Paid for Enfold – Get “cURL error 28: Connection timed out after…” for Demo #1483276Hi,
Thanks for the update. I’ve imported the shortcodes for the front page of the demo to a new page, please have a look at it. Note that images are not imported, but I’m guessing that you are going to use your own? If you need more pages or posts from the demo, then please let us know which ones.
Best regards,
RikardApril 27, 2025 at 10:00 am in reply to: Paid for Enfold – Get “cURL error 28: Connection timed out after…” for Demo #1483250Hi,
Thanks for that. I’m seeing the same problem on my end, but I’m not sure what is causing it unfortunately. Which demo are you looking to import?
Best regards,
RikardApril 26, 2025 at 10:41 am in reply to: Paid for Enfold – Get “cURL error 28: Connection timed out after…” for Demo #1483209Hey coleen15,
The site that you linked to is not available, please check the URL.
Best regards,
RikardHi,
Thanks for the update. We tried checking your site again, but it’s not available at the moment. If you want a refund, then please request one at Envato/Themeforest.
Best regards,
RikardHi,
Thanks for the update. lease open a new thread if you should have any further questions or problems.
Best regards,
RikardHey nm,
I’m not sure that I understand what you mean by footer landmark? Please try to explain your intentions a bit further.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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