Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Marco,

Please post a link to where we can see the elements that you are looking to change, and let us know how you want to change them.

Best regards,
Rikard

Hi,

You could try installing the theme again yes. Did you point out the facts that you posted last to your hosting company?

Best regards,
Rikard

Hey Dominik,

We don’t do custom work like that unfortunately, but we can try to help you out on the support forum if you should run into any problems. Please refer to our documentation on how to update the theme: https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

Hi,

This is not a general problem with the theme, it’s a server error response. If your server is blocking requests or not allowing necessary actions, then there’s not much we can do unfortunately. I see Javascript errors coming from the Smash Balloon plugin while editing pages on your site though, does only deactivating that change anything?

What I quoted above are general recommendations for you to test, they are generated by Google search results, but you are welcome to do your own research or reach out to your hosting provider for further suggestions or help.

Best regards,
Rikard

Hi,

It’s likely a server setting which is not allowing what you are trying to do, this might help you out:

A “File too large server error,” also known as a “413 Request Entity Too Large” error, occurs when a client attempts to upload a file or send data to a server that exceeds the server’s configured maximum upload size. This error is typically triggered by large files, such as videos, images, or plugins, exceeding the server’s limits. To resolve this, you’ll need to either reduce the file size or increase the server’s upload capacity.
Here’s a more detailed explanation:
Causes:

Exceeding Server’s Upload Limit:
Most servers have a maximum file size limit for uploads. If the file you’re trying to upload exceeds this limit, the server will return a 413 error.

File System Limitations:
In some cases, the file system of the destination device (like a USB drive) might have limitations on the maximum file size, even if the server’s limit is higher. For example, FAT32 file systems have a 4GB limit.

Solutions:
1. Reducing File Size:

Compression:
Compress large files (e.g., using .zip) to reduce their size before uploading.
Lower Quality:
If it’s a video file, consider recording or exporting it in a lower quality to reduce its size.

2. Increasing Server’s Upload Limit:

Adjusting PHP Settings:
For WordPress or other PHP-based websites, you can modify upload_max_filesize and post_max_size directives in your php.ini file or through your hosting control panel.

Modifying .htaccess:
In some cases, you can adjust the upload size limit through the .htaccess file.
Nginx Configuration:
For Nginx servers, you’ll need to modify the client_max_body_size directive in your nginx.conf file.
Contacting Hosting Provider:
If you’re unable to make these changes yourself, reach out to your hosting provider for assistance.

3. Handling File System Limitations:

Formatting to NTFS or exFAT: If the issue is with the destination file system (e.g., FAT32 on a USB drive), you can format the drive to a file system like NTFS or exFAT, which support larger files.

4. Additional Tips:

Compress files before uploading: This is a good practice even if the server limit is sufficient.
Check server settings regularly: Ensure your server’s upload limits are appropriate for your needs.
Implement client-side file size validation: Prevent users from uploading excessively large files in the first place.

https://developer.mozilla.org/en-US/docs/Web/HTTP/Reference/Status/413

Best regards,
Rikard

Hey Jimmy,

You can copy/paste the image URL that you want to use into the logo field, then save the theme options.

Best regards,
Rikard

Hey onlineprodcontent,

First off, please make sure that you are running the latest version of the theme (7.1.1): https://kriesi.at/documentation/enfold/theme-update/.

If you are running a standalone version of LayerSlider, then make sure that you disable the bundled version under Enfold->Layout Builder->Layerslider Options.

Best regards,
Rikard

Hey tomfon87,

Please try following this: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Rikard

Hi,

Great, I’m glad to hear that you got things working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

None that I can think of unfortunately, but you could export your theme settings so that you have them locally at least. Once you have reset the theme options, then you can try to import the file with your current settings.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

You need to close the markup first, then add content. I fixed it for you and it’s working as expected.

Best regards,
Rikard

Hey Alex,

You can still use the same license. If you want to receive updates on the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard