Page 21 – Support | Kriesi.at – Premium WordPress Themes

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May 7, 2025 at 9:09 am in reply to: PHP Warning in search.php – Theme version 5.6.10 #1483756

Rikard
Keymaster

Hi,

I don’t think that you will have to do any of those things, please try updating to the latest version first of all.

Best regards,
Rikard

May 6, 2025 at 4:16 pm in reply to: PHP Warning in search.php – Theme version 5.6.10 #1483698

Rikard
Keymaster

Hey vbonora,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

May 6, 2025 at 1:10 pm in reply to: Issue to import Agency demo file #1483690

Rikard
Keymaster

Hi,

Thanks for the login details. I’ve copied the demo shortcode into a new page for you, please see private. If you need the demo settings as well, then please let us know.

Best regards,
Rikard

May 6, 2025 at 1:04 pm in reply to: Urgent Issue – Slider on Homepage Not Initializing – Enfold – Responsive Multi- #1483689

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 6, 2025 at 1:02 pm in reply to: Letter Spacing in headlines #1483687
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
h1 {
  letter-spacing: 5px;
}
```
Best regards,
Rikard
May 6, 2025 at 1:00 pm in reply to: phone info #1483686
Rikard
Keymaster
Hey volkantuncer,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av_phone_active_right .phone-info {
  float: none;
}
```
Best regards,
Rikard
May 5, 2025 at 5:58 pm in reply to: Burger menu #1483637
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-hamburger-inner, .av-hamburger-inner::after, .av-hamburger-inner::before {
  height: 1px;
}
```
Best regards,
Rikard
May 5, 2025 at 5:51 pm in reply to: Different Laterslider for mobile #1483636

Rikard
Keymaster

Hi,

Thanks @guenni007 for helping out :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 5, 2025 at 5:50 pm in reply to: Less photos on masonry galerie on mobile compared to desktop version possible? #1483634

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 5, 2025 at 5:48 pm in reply to: multiple accordion – behaviour on click #1483632

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 5, 2025 at 5:46 pm in reply to: Enfold updates & page builder #1483631

Rikard
Keymaster

Hi,

Thanks for the update. We don’t have any further documentation on this unfortunately, I would suggest that you go through it again to check if all settings are set properly. If it’s still not working then you would have to reach out to Themeforest support, as we cannot solve problems which their servers are giving.

Best regards,
Rikard

May 5, 2025 at 10:03 am in reply to: Issue to import Agency demo file (One pager) #1483609

Rikard
Keymaster

Hi Luca,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 3, 2025 at 12:22 pm in reply to: blog with image on right but text on left #1483547
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.html_elegant-blog #top .big-preview {
  max-width: 48%;
  display: inline-block;
  vertical-align: top;
}

.html_elegant-blog #top .entry-content {
  max-width: 48%;
  display: inline-block;
}
```
Best regards,
Rikard
May 3, 2025 at 12:14 pm in reply to: Fontello Font loading issue, preventing menu from being accessible on iOS #1483546

Rikard
Keymaster

Hi,

Thanks for the update and sorry for the late reply. I can’t see any difference when comparing the icons in Firefox and Safari, did you try loading the site in a private browser window?

Best regards,
Rikard

May 3, 2025 at 12:03 pm in reply to: Make each element of a page be the full screen #1483543

Rikard
Keymaster

Hey Brian,

Please try using Color Section elements, you can set the height in the element options.

Best regards,
Rikard

May 3, 2025 at 12:02 pm in reply to: Footer Not Responsive with Chrome & Safari (works for Firefox) #1483542
Rikard
Keymaster
Hey egouldmedia,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#footer div .av_one_third {
  margin-left: 0;
  width: 100%;
}
}
```
Best regards,
Rikard
May 3, 2025 at 11:58 am in reply to: Transform Your Business with a Custom Mobile App from Meta App Desgins #1483541

Rikard
Keymaster

stop

May 2, 2025 at 8:27 pm in reply to: multiple accordion – behaviour on click #1483529

Rikard
Keymaster

Hey SurigliaStudio,

I’m not sure that I understand your question, do you want to open multiple tabs with one click?

Best regards,
Rikard

May 2, 2025 at 8:25 pm in reply to: Overlapping sections #1483528

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 2, 2025 at 8:25 pm in reply to: Issue wuth theme update – files not found #1483527

Rikard
Keymaster

Hi,

Please try to overwrite your current installation via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

May 2, 2025 at 8:19 pm in reply to: Enfold updates & page builder #1483526

Rikard
Keymaster

Hi,

Thanks for the update. Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 2, 2025 at 8:18 pm in reply to: Different footer on mobile #1483524

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 2, 2025 at 8:16 pm in reply to: Enfold theme update #1483523

Rikard
Keymaster

Hey Pavel,

If you have access to the Themeforest account which was used to purchase the license in question, then you don’t need to purchase anything. You would have to register your theme license in order to receive updates though: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 2, 2025 at 12:35 pm in reply to: Different footer on mobile #1483505
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
#footer-page .av-social-sharing-box .avia-related-tooltip {
  display: none !important;
}
```
Best regards,
Rikard
May 2, 2025 at 12:30 pm in reply to: Transparent mobile header #1483504

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 2, 2025 at 12:29 pm in reply to: Home page automatically scrolling on mobile #1483503

Rikard
Keymaster

Hi,

Sorry for the late reply. The site that you linked to doesn’t exist, please check the URL.

Best regards,
Rikard

May 2, 2025 at 12:28 pm in reply to: Portfolio Header font size on Mobile #1483502
Rikard
Keymaster
Hey bemodesign,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
  #top .isotope-item.special_av_fullwidth .av_table_col .entry-title {
    font-size: 24px;
  }
}
```
Best regards,
Rikard
May 2, 2025 at 12:25 pm in reply to: Advanced Layout Editor not complete #1483500

Rikard
Keymaster

Hi,

We cannot see any reasons why the layout builder is not loading unfortunately. Do you have a staging area on the same server where you can add a new WordPress installation maybe?

Best regards,
Rikard

May 2, 2025 at 12:17 pm in reply to: Patent Infringement notice. Enfold Theme Source code #1483499

Rikard
Keymaster

Hey levelseven,

If there are any theme copyright infringements then they should direct those claims directly to us. I’m not sure exactly what that is referring to, but it doesn’t seem theme related.

Best regards,
Rikard

May 2, 2025 at 12:13 pm in reply to: Problem with Forum #1483498

Rikard
Keymaster

Hi,

You are running version 5.2.1, please update to the latest version.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 601 through 630 (of 92,512 total)

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