Page 2008 – Support | Kriesi.at – Premium WordPress Themes

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November 1, 2017 at 4:36 am in reply to: Logo Center / Menu sides #871052

Rikard
Keymaster

Hi Elad,

Thanks for the feedback, though I’m not sure I understand what you are looking to achieve there. I think your logo looks very good like it is now :)
Could you post a screenshot highlighting your intentions maybe?

Best regards,
Rikard

November 1, 2017 at 4:33 am in reply to: Datepicker does not look properly on mobile #871051

Rikard
Keymaster

Hey bremerlloyd,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

November 1, 2017 at 4:33 am in reply to: on EasySlider #871050

Rikard
Keymaster

Hi Antonio,

Thanks for the login details. I’m not sure what version of the theme you are running since you have change the name of it, though it seems like you are running 4.1.1? If so, could you try to update to the latest version which is 4.2 please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also please make sure to clear the cache from your caching plugin after you update.

Best regards,
Rikard

November 1, 2017 at 4:29 am in reply to: Child Theme Not Working #871049

Rikard
Keymaster

Hi Nik,

Sorry for the late reply, we’ve been busy with the new release. Thanks for the login details, though your site is not loading on my end. I get the error message in private. Could you check and make sure your site is online please?

Best regards,
Rikard

October 28, 2017 at 6:17 am in reply to: Cataloque element #869814

Rikard
Keymaster

Hi,

Thanks for the details, though they are not working. Could you check and verify please?

Best regards,
Rikard

October 28, 2017 at 6:15 am in reply to: Responsive design #869813

Rikard
Keymaster

Hey SierraNS,

It looks like we have to be logged in to be able to see your site? If so then please post admin login details in private. Also, your screenshots are not loading, please check that as well.

Best regards,
Rikard

October 28, 2017 at 6:13 am in reply to: Problems with SEO meta title #869812

Rikard
Keymaster

Hi,

Thanks for that. I changed the title of your home page to My SEO title in Yoast SEO and it’s reflected on the front end of your site after saving. If you are referring to the Google SERP not updating then that takes a long time, you should give it at least a few weeks time.

Best regards,
Rikard

October 28, 2017 at 5:43 am in reply to: How can I enable Lightbox effect for a social icon linked to a image file #869811

Rikard
Keymaster

Hi,

I’m not sure I understand your problem, could you post a link to your site and point out the problem there please?

Best regards,
Rikard

October 28, 2017 at 5:25 am in reply to: Heavy theme slowing my website #869809
Rikard
Keymaster
Hi,

The server has a wait period of almost 2.5 seconds, indicated in yellow on the link in private. That is something we don’t have any control over, it’s something you would have to bring up with your hosting provider.

Best regards,
Rikard
- This reply was modified 8 years, 3 months ago by Rikard.
October 28, 2017 at 5:22 am in reply to: Cart Icon not visible #869808

Rikard
Keymaster

Hey davelaar,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

October 28, 2017 at 5:12 am in reply to: Using Anchoring to tab sections from menu – in Hebrew #869807

Rikard
Keymaster

Hi,

Thanks for the details, though we need a URL as well to be able to log in. Please post that in private as well.

Best regards,
Rikard

October 28, 2017 at 5:00 am in reply to: Background Image size #869806

Rikard
Keymaster

Hi,

No problem, glad you found that option and thanks for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 28, 2017 at 4:58 am in reply to: Blog i dont see full content when use Advanced Layer editor #869805

Rikard
Keymaster

Hi,

Thanks for the feedback, though I’m having problems understanding your last question. Do you want to change the breakpoint of elements? If so which ones? Please try to rephrase your question or try to explain a bit further.

Best regards,
Rikard

October 28, 2017 at 4:56 am in reply to: The visual text editor and duplicates in the new woocommerce #869804

Rikard
Keymaster

Hey MJ_Michaelsen,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 28, 2017 at 4:53 am in reply to: on EasySlider #869803

Rikard
Keymaster

Hi Antonio,

Thanks for that, I see the problem now. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 28, 2017 at 4:48 am in reply to: icon list #869802

Rikard
Keymaster

Hi Franck,

Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 28, 2017 at 4:47 am in reply to: Update Changed Mobile Menu & Changed Theme Functions #869801

Rikard
Keymaster

Hi Vincent,

Great, glad to hear you got it working. We’ll keep the thread open in case you should need any further help on the topic.

Best regards,
Rikard

October 27, 2017 at 3:28 pm in reply to: I can't edit any post or page #869623

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. Maybe it would be easier if you sent it to them to let them do it? I guess that is what IT staff are there for :-)

Best regards,
Rikard

October 27, 2017 at 3:26 pm in reply to: google maps with Events Calendar PRO #869621

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 27, 2017 at 3:26 pm in reply to: Performance / time to load is slow #869619

Rikard
Keymaster

Hi Olaf,

That PHP version is a bit low, WordPress officially recommends 5.6 or higher. If you have the ability to run 7+ then I would recommend you do so since it’s much faster. If you post a link to your site then we might be able to give you some more advise.

If you want to hire someone to do it for you then I recommend that you contact a service like SteadyWP.

Best regards,
Rikard

October 27, 2017 at 3:21 pm in reply to: Blog font bigger than other font #869615
Rikard
Keymaster
Hi,

Please try this under the code I sent previously. If it doesn’t work then please remove both instances of !important in both blocks of code.
```
.single .entry-content .wp-caption-text {
  font-size:12px !important;
}
```
Best regards,
Rikard
October 27, 2017 at 8:53 am in reply to: Dropdown Menu in Burger/Mobile Menu Navigation not working #869470

Rikard
Keymaster

Hi,

We released version 4.2 of the theme earlier this week. Did you update to that? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

October 27, 2017 at 8:50 am in reply to: Enfold main menu active color state #869469
Rikard
Keymaster
Hey pantoni,

Please try the following in Quick CSS under Enfold->General Styling:
```
.current-menu-item .avia-menu-text {
  color:red !important;
}
```
Best regards,
Rikard
October 27, 2017 at 8:48 am in reply to: Strange blog layout, again/still #869468

Rikard
Keymaster

Hi ofekw,

Please open your own topics in the future. What part on your site you want to center exactly? If you are referring to the lists you have on your page the I would suggest that you don’t try to center them as lists don’t tend to look good centered.

Best regards,
Rikard

October 27, 2017 at 8:45 am in reply to: Is it safe to upgrade to 4.2? #869466

Rikard
Keymaster

Hi,

What kind of trouble are you referring to? Like with all updates; WordPress, themes, plugins etc., you should always perform them on a staging site first to avoid any problems with your production site.

If you should need help with a staging site or maintaining your site then I would recommend that you contact a service like SteadyWP.

Best regards,
Rikard

October 27, 2017 at 8:19 am in reply to: Moving up or down a special heading #869447
Rikard
Keymaster
Hi,

You could try to activate the custom css field for all builder elements: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/, then give your elements a class, for instance my-header-class. Then you can use CSS like this in Quick CSS:
```
.my-header-class {
  margin-top:-20px;
}
```
Best regards,
Rikard
October 27, 2017 at 8:13 am in reply to: Disabling Comments on Blog posts #869446

Rikard
Keymaster

Hey Sal,

You can use a plugin like this: https://wordpress.org/plugins/disable-comments/

Best regards,
Rikard

October 27, 2017 at 8:12 am in reply to: Hide mobile menu or change position #869445

Rikard
Keymaster

Hi,

I’m not sure why you think it’s not user friendly? Placing in the left would likely interfere with your logo?

Best regards,
Rikard

October 27, 2017 at 8:08 am in reply to: Shifting pricing table/Refreshing style sheet #869442

Rikard
Keymaster

Hi,

No problem, it can happen to the best of us :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

October 27, 2017 at 8:07 am in reply to: Add Borders to Images & Text in Masonry #869441

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 60,211 through 60,240 (of 93,312 total)

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