Page 1998 – Support | Kriesi.at – Premium WordPress Themes

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November 12, 2017 at 1:38 pm in reply to: Loading a page from a theme, but not whole theme? #875730

Rikard
Keymaster

Hi,

Sorry for the late reply. First off, please enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Then you can paste this shortcode to a new page:

Best regards,
Rikard

November 12, 2017 at 5:48 am in reply to: The theme directory "enfold" does not exist. #875647

Rikard
Keymaster

Hi,

Thanks for letting us know.

Best regards,
Rikard

November 10, 2017 at 1:35 pm in reply to: Google Maps Element not showing (despite API, etc being correctly configured) #875146

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 10:50 am in reply to: Change the order between desktop and mobile #875099

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 10:49 am in reply to: Color section with margin- background color fullsize #875097

Rikard
Keymaster

Closing.

November 10, 2017 at 10:49 am in reply to: Color section with margin- background color fullsize #875096

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. I’ll go ahead and close the topic for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 10, 2017 at 10:36 am in reply to: Problem SEO and Social Links #875092

Rikard
Keymaster

Hey brunet77,

I’m not sure if I understand, how would that affect your sites SEO?

Best regards,
Rikard

November 10, 2017 at 10:34 am in reply to: Accordion not working (Enfold Ver 4.2) Toggle remains set at "closed" #875091

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 10, 2017 at 10:31 am in reply to: Footer hight for mobile devices #875089

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 10:30 am in reply to: how can I hide or change the socket or footer column In mobile devices. #875088

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 10:13 am in reply to: Licence on WP Multisite Network #875083

Rikard
Keymaster

Hey WebbR,

Yes, one licence is only valid for one domain, so if you are planning to have several different domains then you need a separate licence for each of them. You can have several sites on the same domain though.

Best regards,
Rikard

November 10, 2017 at 10:11 am in reply to: The Google Analytics tracking code on your site looks malformed. #875082

Rikard
Keymaster

Hi Heathcliffe,

Thanks for the feedback, but like you said, it might not even be due to the theme. If the code is added to the actual markup on the site, then our job is done basically. If you view the source code of the front end, can you see it added in the code?

Best regards,
Rikard

November 10, 2017 at 10:08 am in reply to: Accordian issues #875081
Rikard
Keymaster
Hey web4698,

I’m not sure why but you are getting the following error on the admin-ajax.php WordPress file:
```
Failed to load resource: net::ERR_EMPTY_RESPONSE
```
Could you try to enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Then copy the content of the page to a new page to see if that helps please?

Best regards,
Rikard
November 10, 2017 at 10:00 am in reply to: link to the latest post #875078

Rikard
Keymaster

Hi,

Great, glad you found a solution :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 9:59 am in reply to: px difference between 2 images #875076

Rikard
Keymaster

Hey Angelo,

I couldn’t see anything like that on my end using Chrome, in which browser are you seeing that?

Best regards,
Rikard

November 10, 2017 at 9:47 am in reply to: Change theme #875072

Rikard
Keymaster

Hi,

I think you are confusing theme and demo; Enfold is the theme and Enfold 2017 is a demo. If you want to import a new demo then you can simply import it under Demo Import in the theme options.

Best regards,
Rikard

November 10, 2017 at 9:45 am in reply to: Missing space between words in headings #875071

Rikard
Keymaster

Hi,

I can’t reproduce the problem on my end either using Chrome on Mac, did you try to clear the cache and reload the page on the computer where it looks wrong?

Best regards,
Rikard

November 10, 2017 at 6:41 am in reply to: Ninja Form – Checkbox #875022

Rikard
Keymaster

Hi,

I take it that the CSS works :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 6:41 am in reply to: Woocommerce – formating headline #875020

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 6:34 am in reply to: WPIntense Performance Plugins #875016

Rikard
Keymaster

Hi Freddy,

Thanks for that, though I’m not sure where to add that code? Is it a coupon? If so I get an error message, please see private.

Best regards,
Rikard

November 10, 2017 at 6:29 am in reply to: cant update #875013

Rikard
Keymaster

Hey jelle,

Please try running this plugin to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

Please note that some server environments are not able to receive the automatic update and will have to update manually.

Best regards,
Rikard

November 10, 2017 at 6:28 am in reply to: Enfold Icons – Bad rendering #875011

Rikard
Keymaster

Hey Otakar,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

November 10, 2017 at 6:24 am in reply to: Color Section Background Video Broke after 4.2 update #875010

Rikard
Keymaster

Hi tombstone66,

Great, glad we could help and I’m sorry about this problem, it’s totally on us. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 10, 2017 at 6:23 am in reply to: Color Section Background Video Broke after 4.2 update #875008

Rikard
Keymaster

Hi roeschke,

Please open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

November 10, 2017 at 6:21 am in reply to: Blank product pages in WooCommerce #875006

Rikard
Keymaster

Hi,

Thanks for the details, though they are not working. Could you check and verify please? Also check the the login URL in your last reply, it’s not working.

Best regards,
Rikard

November 10, 2017 at 6:17 am in reply to: ERR_EMPTY_RESPONSE #875004

Rikard
Keymaster

Hi,

Thanks for the video, I’m not sure why you try to update the page before the builder has finished loading though? That is likely why that is happening, if the builder doesn’t load then please try to reload the page and wait for it to load first, then you can update the page. Could you try that out?

Best regards,
Rikard

November 10, 2017 at 6:12 am in reply to: Installing WPL multilingual CMS – max upload volume exceited #875002

Rikard
Keymaster

Hi,

That has nothing to do with the theme, it’s WordPress core functionality. Please contact your hosting provider and ask them to increase the value of upload_max_filesize on your server.

Best regards,
Rikard

November 10, 2017 at 6:09 am in reply to: Avia Editor not loading/working in Pages #875001

Rikard
Keymaster

Hey boehm.media,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 10, 2017 at 6:07 am in reply to: Enfold 4.2 Update trouble in full width slider #875000

Rikard
Keymaster

Hi,

Thanks for the kind words and for using out theme :-)

Best regards,
Rikard

November 10, 2017 at 6:02 am in reply to: Automatic Update? #874999

Rikard
Keymaster

Hi,

Glad we could help. I cannot guarantee you that the theme has not been hacked though, if you want to make sure then please try to overwrite your theme files with a fresh copy from your Themeforest account via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 59,911 through 59,940 (of 93,586 total)

← 1 2 3 … 1,997 1,998 1,999 … 3,118 3,119 3,120 →