Page 1993 – Support | Kriesi.at – Premium WordPress Themes

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November 8, 2017 at 12:20 pm in reply to: Video Wont Play #874125

Rikard
Keymaster

Hi,

Thanks for that, I’m not sure what’s going on there so I think we will have to do some general debugging. I’m still seeing the error message in private, would you have any idea what that could be coming from?

First off, could you try to disable all plugins to see if one of them is causing a conflict please? Also make sure to clear the cache from your caching plugin and leave it deactivated.

Best regards,
Rikard

November 8, 2017 at 7:44 am in reply to: Bold color does not change to black. #874059
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
strong {
  color:black !important;
}
```
Best regards,
Rikard
November 8, 2017 at 7:42 am in reply to: add hyperlink to featured image #874058

Rikard
Keymaster

Hi,

There is nothing like that in the theme by default unfortunately, maybe this will help you out though? https://siteorigin.com/thread/how-to-link-a-featured-image-to-an-external-url/

Best regards,
Rikard

November 8, 2017 at 7:06 am in reply to: Errors with avia and tinymce #874054

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try to deactivate the SiteOrigin plugins you have active? I think having two builders is not going to work out and there is probably a conflict between the two. Also please delete the old version of the theme you have installed.

Best regards,
Rikard

November 8, 2017 at 7:02 am in reply to: The theme directory "enfold" does not exist. #874052
Rikard
Keymaster
Hi,

We cannot control everything concerning your website, if the server is throwing an error then your hosting provider are the people to talk to. We don’t have any control over the server where your site is hosted. This is a local problem to your site, not a general theme problem, so I think you should reconsider the unfair review that you posted.

Best regards,
Rikard
- This reply was modified 8 years, 2 months ago by Rikard.
November 8, 2017 at 6:59 am in reply to: Mega Menu Sublevel styling #874051

Rikard
Keymaster

Hey msattolo,

You can change that under Enfold->Advanced Styling. If you should need any further help then please post a link to your site so that we can have a closer look.

Best regards,
Rikard

November 8, 2017 at 6:52 am in reply to: Apache 2.4 make enfold problem #874050

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, what version of PHP are you running on the server?

Best regards,
Rikard

November 8, 2017 at 6:51 am in reply to: Mobile menù #874049

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 8, 2017 at 6:50 am in reply to: Layout #874048

Rikard
Keymaster

Hi Frank,

You should be able to create something similar, but the layout for your logo and button in the header would require custom CSS.

The theme is compatible with PHP 7 and works with Yoast SEO. When using Yoast the red/yellow/green system won’t work though as all the content in our builder is in shortcode, and Yoast cannot read that. This won’t affect your actual SEO results though.

Best regards,
Rikard

November 8, 2017 at 6:46 am in reply to: Masonry #874046
Rikard
Keymaster
Hi,

Please try this instead of what I previously sent:
```
.av-inner-masonry-content {
  background-color:#ff5741 !important;
}

.av-masonry-entry-content {
  color:#191923 !important;
  font-size:14px !important;
  font-family:arial !important;
}
```
Best regards,
Rikard
November 8, 2017 at 6:44 am in reply to: Allways burger menu possible? #874043

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 8, 2017 at 6:43 am in reply to: Color Section Background Video Broke after 4.2 update #874042
Rikard
Keymaster
Hey Tombstone,

Please try the following in Quick CSS under Enfold->General Styling:
```
.mejs-container {
  width: 100% !important;
}
```
If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard
November 8, 2017 at 6:41 am in reply to: When adding a fullwidth easy slider i loose page layout and style #874041

Rikard
Keymaster

Hey Dewdan,

Thanks for the login details, though the default login URL doesn’t seem to work. Could you post your login URL as well please?

Best regards,
Rikard

November 8, 2017 at 6:38 am in reply to: Columns equal height problem after Code Block #874040

Rikard
Keymaster

Hi,

Thanks for that, I see the same thing on my end. Could you post a admin login details in private so that we can have a closer look please?

Best regards,
Rikard

November 8, 2017 at 6:33 am in reply to: Gravity forms next buttons styling #874037

Rikard
Keymaster

Hey jayjay2008,

I can’t even see a next button on the page, is that the problem?

Best regards,
Rikard

November 8, 2017 at 6:30 am in reply to: Problem with files being corrupt??? #874036

Rikard
Keymaster

Hi,

Ok, if your site has malware then maybe you could try to overwrite all theme files via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that doesn’t work then you might need to get it cleaned. I can recommend contacting Sucuri for that.

Best regards,
Rikard

November 8, 2017 at 6:27 am in reply to: styling three different contactforms on one page #874035
Rikard
Keymaster
Hey Florian,

If you inspect each page in your browser, you will find the page ID class in the body tag. You can use that to target the forms on the different pages:
```
.page-id-101 .element {
  Your CSS
}
```
Best regards,
Rikard
November 8, 2017 at 6:24 am in reply to: Latest enfold + woocommerce error on saving product #874032

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 8, 2017 at 6:24 am in reply to: Ninja Form – Checkbox #874031
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#nf-field-55 {
  display:none;
}
```
Best regards,
Rikard
November 8, 2017 at 6:18 am in reply to: list point below image #874030

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 8, 2017 at 6:17 am in reply to: layerslider: switch background image (without changing slide) #874029

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did you have any luck with the suggestions @jb84?

Best regards,
Rikard

November 8, 2017 at 6:15 am in reply to: Google analytics missing on update of theme #874028

Rikard
Keymaster

Hey Reza,

We haven’t had anyone else reporting this problem so I think it’s something local to your installation. I can see the code you are using in the analytics field, though it doesn’t look like the regular tracking code. What is that code for?

Best regards,
Rikard

November 8, 2017 at 6:12 am in reply to: Pre-opened Tab Section and Anchor #874027

Rikard
Keymaster

Hi Ralf,

Thanks for the feedback and the link. I’m not sure if I understand that problem though, are you trying to have a link which both opens a tab and navigates to an anchor within that tab? If so then that is not possible unfortunately.

Best regards,
Rikard

November 8, 2017 at 6:06 am in reply to: New navigation field in header after update #874023

Rikard
Keymaster

Hey brandhands,

I get an error that my country IP is not allowed, are only german IP’s allowed?

Best regards,
Rikard

November 8, 2017 at 6:03 am in reply to: Adding #ID to Advanced Layer Slider #874021

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing, much appreciated :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 8, 2017 at 6:00 am in reply to: Advanced Layout Editor for Slides of Content Slider #874019

Rikard
Keymaster

Hey L0g333,

I’m not sure if it would work but if you enable debug mode in order to see builder shortcodes, then you could copy the shortcodes you need into the slider: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

November 8, 2017 at 5:58 am in reply to: Darstellung Auflösung Logo für Retina #874018

Rikard
Keymaster

Hi,

Thanks for the link. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

November 8, 2017 at 5:52 am in reply to: How to change Icon Colour without changing the rest of my site colour scheme #874012
Rikard
Keymaster
Hey Heathcliffe,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .iconbox.av-no-box .iconbox_icon {
  color:black;
}

#top .iconbox.av-no-box .iconbox_icon:hover {
  color:white;
}
```
Best regards,
Rikard
November 8, 2017 at 5:45 am in reply to: text to recaptcha #874009
Rikard
Keymaster
Hey mgansevoort,

Please try the following in Quick CSS under Enfold->General Styling:
```
.value_verifier_label:before {
  content:'de som ';
}
```
Best regards,
Rikard
November 8, 2017 at 5:42 am in reply to: product image not clear #874007

Rikard
Keymaster

Hey alididon,

Could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 59,761 through 59,790 (of 93,302 total)

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