Hi,

Thanks for the clarification, I tried logging in but the login details are not working. Could you check and verify please?

Best regards,
Rikard

Hi,

Thanks for that. I had a look at the logs and the one in private looks to be the culprit. Seems like some of the export might have been blocked due to security issue, why that is I can’t answer unfortunately. Could you check with your host what your settings are for ModSecurity maybe?

Best regards,
Rikard

Hey Alexandre49,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hi,

Yes it is:

.page-id-1717

Did you add that to Quick CSS? Please note that you can add individual styling for languages, so make sure German is the active language on the backend while you add it.

Best regards,
Rikard

Hey washem,

Could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi John,

Please see private content, that is the only thing I can see except the URL in the first post. We just need the login URL for WordPress since you seem to have changed it from the default URL.

Best regards,
Rikard

Hey adflashdev,

Are you sure that you are uploading the correct zip file? When you download the package from Themeforest you will likely need to unzip that file on your local machine and you will find the installable zip inside of the unzipped package.

Best regards,
Rikard

Hi,

Thanks for that, though if you have already tried Contact Form 7 and it’s not working with that either then it’s probably a misconfiguration with your mail server or in Office 365. I think it would be better if you contacted your hosting provider about this as they are in a better position to help you out configuring your mail server.

Best regards,
Rikard

Hey Al,

1. Once you purchase a license it’s valid for life, no additional fees.

2. Yes you can transfer your content either manually or using a plugin.

3. I would recommend that you use a child theme, you can download one here: kriesi.at/documentation/enfold/downloads/

Best regards,
Rikard

Hi anthonygq,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hey Dundee,

Please don’t start multiple threads for the same problem: https://kriesi.at/support/topic/parsing-of-java-script/.

I’ll close this one for now, please keep all questions you might have on the topic in one thread.

Best regards,
Rikard

Hey kelsangchodor,

We don’t provide styles for their forms, it’s likely that the CSS included with the form is overriding the theme styles. Maybe you could try removing the CSS from the plugin to see if that works?

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.page-id-3208 #after_full_slider_1 .av_one_third {
    margin-left: 6% !important;
    width: 29.333333333333332% !important;
}

.page-id-3208 #after_full_slider_1 .av_one_third.first {
    margin-left: 0 !important;
}
}

Best regards,
Rikard

Hey ginnywills,

Please try the following in Quick CSS under Enfold->General Styling:

.additional_information_tab, .woocommerce-Tabs-panel--additional_information {
  display:none;
}

Best regards,
Rikard

Hey simonac,

That is not possible unfortunately, that is why we put that message there :-)

Best regards,
Rikard