Page 1943 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 58,261 through 58,290 (of 93,288 total)

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Author

Posts
January 10, 2018 at 10:41 am in reply to: Deleting LayerSlider Plugin #895576
Rikard
Keymaster
Hey Eric,

You should be able to deregister it if you use this in your functions.php file:
```
add_theme_support('deactivate_layerslider');
```
Best regards,
Rikard
January 10, 2018 at 10:40 am in reply to: Google Map Stopped Working #895575

Rikard
Keymaster

Hey svortho,

Yes, you need to register the site for an API now, please refer to this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Rikard

January 10, 2018 at 10:37 am in reply to: facebook likebox width problem #895574

Rikard
Keymaster

Hey decode,

Are you having that problem using 4.2, as far as I know it should be fixed. Could you post a link to your site so that we can have a closer look?

Best regards,
Rikard

January 10, 2018 at 10:12 am in reply to: Set global imagetext-shadow #895566

Rikard
Keymaster

Hey Terry,

Could you post a link to where we can see the element you want to apply this to please?

Best regards,
Rikard

January 10, 2018 at 10:09 am in reply to: Page not rendering properly on mobile #895565

Rikard
Keymaster

Hey navindesigns,

I couldn’t see any problems on my end using Chrome, could you post a screenshot of the issue and how to reproduce it please?

Best regards,
Rikard

January 10, 2018 at 10:07 am in reply to: Tab Element Functionality #895564

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2018 at 10:02 am in reply to: Fehler im Avia-Builder, Seitenelemente verschwinden #895563

Rikard
Keymaster

Hallo Susanne,

Can we communicated in english instead of german please? We only have one german speaking moderator so you will get help faster if you do. I understand a lot of german so I understand your problem, on which page can we reproduce the error?

Best regards,
Rikard

January 10, 2018 at 9:40 am in reply to: Not receiving emails from Enfold Contact Form and Contact 7 Form #895560

Rikard
Keymaster

Hey ezUpstarts,

If it’s not working with Contact Form 7 either then it’s not a theme problems, it’s likely a misconfiguration on your mail server. I’m not sure which IT support you’ve been in touch with, but your hosting provider should be able to help you get that straightened out.

Best regards,
Rikard

January 10, 2018 at 9:27 am in reply to: Gallery feature not placing images correctly #895557

Rikard
Keymaster

Hey jgeorge64uk,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 10, 2018 at 9:05 am in reply to: Youtube embed code not working in Text Box? #895555

Rikard
Keymaster

Hi,

If you want it to be full width, then maybe it would be better to set it as a background to a Color Section element?

Best regards,
Rikard

January 10, 2018 at 9:01 am in reply to: Mobile/burger menu #895554

Rikard
Keymaster

Hi,

That is strange, I get the same problem on my end, but I have no idea why it’s not showing. I checked your Quick CSS but I didn’t see anything there, did you do any customisations at all to the theme?

Please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 10, 2018 at 8:49 am in reply to: adjust sizing of side navigation for laptop devices #895550
Rikard
Keymaster
Hey bobfurgo,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_menu li {
    margin: 15px !important;
}
```
Best regards,
Rikard
January 10, 2018 at 8:45 am in reply to: Make burger menu go back to normal after loading demo content #895549

Rikard
Keymaster

Hi David,

Thanks for that, though we need a URL as well :-)

Best regards,
Rikard

January 10, 2018 at 7:49 am in reply to: Blog URL adds characters when I copy and paste it #895544

Rikard
Keymaster

Hi Gary,

Thanks for that, I’m not sure why those extra characters get in there though. Did you copy that text from a Word document or something similar? Did you try to create a new post and write the post title manually with your keyboard and does the same thing happen then?

Best regards,
Rikard

January 10, 2018 at 7:42 am in reply to: "Filter by Price" Problem #895543

Rikard
Keymaster

Hi Dave,

We don’t have any moderators who speak dutch, could you post your question in english instead please?

Best regards,
Rikard

January 10, 2018 at 7:34 am in reply to: Created template in Avia – Can't find it #895542

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2018 at 7:32 am in reply to: Fullwidth Layerslider image inside accordion is failing to display #895541

Rikard
Keymaster

Hi Mark,

Your site is password protected (.htaccess), please post details in private so that we can have a closer look.

Best regards,
Rikard

January 10, 2018 at 7:29 am in reply to: Responsive Menu does NOT work after update #895540

Rikard
Keymaster

Hi Konstantin_Winter,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 10, 2018 at 7:27 am in reply to: missing social icons #895539

Rikard
Keymaster

Hi,

There shouldn’t be any difference between using Mac or Windows for that problem, did you make sure to clear the cache and reload the page on the machine you are having problem on?

Best regards,
Rikard

January 10, 2018 at 7:25 am in reply to: Video background not working #895538

Rikard
Keymaster

Hi,

We don’t have an exact date yet unfortunately, though it should be out before the end of this month. Sorry for the problems.

Best regards,
Rikard

January 10, 2018 at 7:24 am in reply to: Locally hosted video not showing correctly #895537

Rikard
Keymaster

Hi,

We can change your name on the forum, though it’s currently “Heerenhuys”, not “mambas”, but you want to change your account name to “jrinkes”?

Best regards,
Rikard

January 10, 2018 at 7:22 am in reply to: Fullwidth slider (construction theme) css #895536

Rikard
Keymaster

Hi,

Thanks for the feedback, I can’t reproduce that on the demo though. Could you post a link to your site so that we can have a closer look?

Best regards,
Rikard

January 10, 2018 at 7:16 am in reply to: Header widget area styling #895533

Rikard
Keymaster

Hi,

Thanks for the feedback, though I think you will need quite a lot of styling to get that looking right to be honest. Wouldn’t it be better to add those links to your main menu and select to style them as buttons? You can select that for each menu item under Appearance->Menus.

Best regards,
Rikard

January 10, 2018 at 7:14 am in reply to: The Events Calendar: Overriding views and styles in Enfold Child Theme #895532

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing :-)

Best regards,
Rikard

January 10, 2018 at 7:08 am in reply to: Move phone info to right on mobile screen #895530
Rikard
Keymaster
Hey KingFilly,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.phone-info {
  padding-left:30px !important;
}
}
```
Best regards,
Rikard
January 10, 2018 at 7:06 am in reply to: Blog Page Sidebar Display Problems #895529

Rikard
Keymaster

Hi,

Thanks for the feedback, I checked your blog page and I can see a few widgets there, though you haven’t added any widgets to the Sidebar Blog widgets section on the backend, could you try that out first please? If there is no content, the default widgets will be shown instead, maybe that is the problem you are having?

Best regards,
Rikard

January 10, 2018 at 7:00 am in reply to: Edit the way a font is loaded – Google Page Speed #895527

Rikard
Keymaster

Hi,

Great, please let us know if you should have any further questions for us :-)

Best regards,
Rikard

January 10, 2018 at 6:53 am in reply to: Different header layout #895525

Rikard
Keymaster

Hey nirvana,

I’m not sure what’s going on there, the whole page seems to go white on my end after scrolling, is that the problem you are having? Did you try to remove all your customisations to see if the problem goes away?

Best regards,
Rikard

January 10, 2018 at 6:51 am in reply to: titles overlapping on mobile devices #895524

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 10, 2018 at 6:49 am in reply to: Enfold Visual Artist demo bug #895522

Rikard
Keymaster

Hey topmedialab,

I can’t reproduce that, images are loading fine on my end using both desktop and mobile versions of Chrome, could you try reloading the page maybe? https://kriesi.at/themes/enfold-visual-artist/

Your site is password protected so I couldn’t check, please post the password for the page as well.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,261 through 58,290 (of 93,288 total)

← 1 2 3 … 1,942 1,943 1,944 … 3,108 3,109 3,110 →