Page 1923 – Support | Kriesi.at – Premium WordPress Themes

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December 23, 2017 at 6:29 am in reply to: Replacing Icon Overlay in Portfolio Grid with Custom Images #891793

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 23, 2017 at 6:22 am in reply to: Divide page into more than 1/5 ths #891791

Rikard
Keymaster

Hey buddy1,

There is only support for 1/5 as the smallest element using the builder unfortunately, anything outside of that would have to be customised. But personally I would advise you to leave it as it is, if you should start making the columns smaller and adding more on the same line, things will eventually become tiny and very hard to read.

Best regards,
Rikard

December 23, 2017 at 5:28 am in reply to: TinyMCE plugin error #891790

Rikard
Keymaster

Hi,

Thanks for the feedback, I can still see the problem on my end as well, though I’m not sure what is causing it unfortunately. Did you try to disable all plugins to see if there is conflict? Did these problems happen after you migrated the site? If so then you might have to migrate it again since something might have gone wrong in that process.

You can also try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 23, 2017 at 5:20 am in reply to: SubMenu Button Alignment #891789
Rikard
Keymaster
Hi Ian,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#sub_menu1 .container {
  max-width:1050px !important;
}
```
Best regards,
Rikard
December 23, 2017 at 5:05 am in reply to: Avia Layout Architect – Text area editor #891788

Rikard
Keymaster

Hi Ingo,

It can be easy to miss unfortunately, glad you got it working though. Please let us know if you should need any further help on the topic or if we can close it.

Merry Christmas to you too :-)

Best regards,
Rikard

December 23, 2017 at 5:03 am in reply to: Enfold google maps widget saturation #891787

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 23, 2017 at 5:03 am in reply to: A way to have an own register-backend-advanced-styles.php in child-theme #891786

Rikard
Keymaster

Hi Günter,

Thanks for letting us know, I’ll close the thread for now.

Best regards,
Rikard

December 23, 2017 at 4:59 am in reply to: 404 after ShortPixel Image Optimizer #891785

Rikard
Keymaster

Hi,

Thanks for that, did you try to reset your permalink settings under Settings->Permalinks?

Best regards,
Rikard

December 22, 2017 at 2:33 pm in reply to: I can't install Demo #891595

Rikard
Keymaster

Hi visaliaweb,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which demo are you looking to import?

Best regards,
Rikard

December 22, 2017 at 2:24 pm in reply to: Fatal Errors #891592

Rikard
Keymaster

Hey Stan,

They are related to Jepack and Vaultpress, did you try contacting their support? Did you try to set the memory limit even higher?

Best regards,
Rikard

December 22, 2017 at 2:16 pm in reply to: Can't import demo #891587

Rikard
Keymaster

Hi Mads,

You can change that under Enfold->Advanced Styling. If you should need any help doing that then please let us know.

Best regards,
Rikard

December 22, 2017 at 2:14 pm in reply to: Theme is not working properly #891584

Rikard
Keymaster

Hi,

I had a look at your site but it seems like the menu items are working as they should? White when opaque dark when header background is white. Did you manage to get it working? If not then please try to explain a bit further.

Best regards,
Rikard

December 22, 2017 at 12:36 pm in reply to: Failed to upload the Theme on WordPress Admin panel #891548

Rikard
Keymaster

Hi,

Thanks for the screenshot, though that has nothing to do with what you are referring to. Edit the page in question, then select to edit the first Color Section element in the Layout Builder, you can change the image in the Section Background tab.

Best regards,
Rikard

December 22, 2017 at 8:05 am in reply to: 404 after ShortPixel Image Optimizer #891506

Rikard
Keymaster

Hi,

Thanks for the login details, could you upgrade the account to admin rights please? Otherwise we can’t see much on the backend of your site.

Best regards,
Rikard

December 22, 2017 at 8:04 am in reply to: Upgraded to new Enfold – receiving fatal error #891505

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 22, 2017 at 8:03 am in reply to: Phone number in upper header #891504

Rikard
Keymaster

Hey robbyknox,

Yes, you can select to show a phone number under Enfold->Header. You could also add a widget to the header if you would to go with that option: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Rikard

December 22, 2017 at 8:00 am in reply to: Warning: Narrowing occurred during type inference #891503

Rikard
Keymaster

Hi Thina,

Thanks for the feedback. I tried uploading Enfold and I get the same message, do you know if you have debug mode turned on in WordPress? If you’re not sure what I’m talking about then please post FTP details in private so that we can check for you.

Best regards,
Rikard

December 22, 2017 at 7:38 am in reply to: Enfold Theme Glitch Mobile Menu on Secondary pages only #891500

Rikard
Keymaster

Hey 118group,

Thanks for the login details, though I couldn’t reproduce the error on my end. I compared the home page with the menu and contact page and the logo and mobile menu look the same on all pages. Did you try clearing your browser cache and reload the page?

Best regards,
Rikard

December 22, 2017 at 7:32 am in reply to: Woocommerce product gallery images half hidden #891499
Rikard
Keymaster
Hi,

Thanks for the link and screenshot. Please try the following in Quick CSS under Enfold->General Styling:
```
form.variations_form cart {
  margin-top:60px;
}
```
Best regards,
Rikard
December 22, 2017 at 7:28 am in reply to: SubMenu Button Alignment #891495

Rikard
Keymaster

Hi Ian,

Thanks for the screenshot, I’m not sure if that would be possible though. I had a look at the URL in private, but I couldn’t see the buttons there, where can we see the actual elements?

Best regards,
Rikard

December 22, 2017 at 7:25 am in reply to: Cart icon not showing on mobile #891494

Rikard
Keymaster

Hey ryan_boomstreet,

Did you try to remove the custom CSS to see if it might be causing that? If that is not the case, then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

December 22, 2017 at 7:15 am in reply to: Change Toggle menu icon #891491

Rikard
Keymaster

Hi,

I answered your last question in your other thread already. Please don’t post the same question more than once.

Best regards,
Rikard

December 22, 2017 at 7:06 am in reply to: Desparately need help.. 500 error #891489

Rikard
Keymaster

Hi,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 22, 2017 at 7:04 am in reply to: Menu shows two titles for same menu item #891488
Rikard
Keymaster
Hey danielromanin,

Please try the following in Quick CSS under Enfold->General Styling:
```
.sub-menu #menu-item-7900 {
  display:none;
}
```
Best regards,
Rikard
December 22, 2017 at 7:00 am in reply to: Enfold navigation, pagedown an pageup icons not showing up on android tablets #891487

Rikard
Keymaster

Hi,

We didn’t do anything, so I’m guessing clearing the cache worked?

Best regards,
Rikard

December 22, 2017 at 6:59 am in reply to: Can't css char within testimonial #891486

Rikard
Keymaster

Hi,

Thanks, it’s working not. That character doesn’t have a separate class unfortunately. But it looks like you have managed to get it black at least?

Best regards,
Rikard

December 22, 2017 at 6:55 am in reply to: Avia Layout Architect – Text area editor #891485

Rikard
Keymaster

Hi Ingo,

Did you try to click the “Toggle Toolbar” icon? It’s the one on the top row, third from last. If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

December 22, 2017 at 6:53 am in reply to: Gap between sub menu on page #891483

Rikard
Keymaster

Hey condonpb,

The space between the menu items looks pretty similar in both menus on my end, did you manage to get it working? If not then please try to explain a bit further.

Best regards,
Rikard

December 22, 2017 at 6:48 am in reply to: Images border #891480

Rikard
Keymaster

Hey danielromanin,

Where exactly are you looking to apply a border? Could you point it out on your site please?

Best regards,
Rikard

December 22, 2017 at 6:44 am in reply to: non-profit organization. United firefighters without borders. Get donations. #891476

Rikard
Keymaster

Hi ajosecorrea,

Great, glad you found solutions to all your problems and thanks for sharing, much appreciated :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,661 through 57,690 (of 92,363 total)

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