Forum Replies Created
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January 16, 2018 at 5:53 am in reply to: How to add checkbox for newsletter subscription to contact form like demo? #897887Hi Martin, Great, glad you found the problem and thanks for letting us know :-) Best regards, 
 RikardHi Fritz, What exactly is Image Mapper Pro generating for you? If it’s only an image then I think it’s better if you simply upload that instead of your current logo. Best regards, 
 RikardJanuary 16, 2018 at 5:50 am in reply to: Submenu items not included & displayed in burger/mobile menu #897884Hey veronict, Could you post a link to the site in question so that we can take a closer look please? Best regards, 
 RikardHey Charlotte, Please try the following in Quick CSS under Enfold->General Styling: @media only screen and (max-width: 767px) { .responsive .logo img { max-width: 50% !important; float: left; } }Best regards, 
 RikardJanuary 16, 2018 at 5:36 am in reply to: All the color section under a grid row are not responsive ! Is there a bug? #897880Hi, Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Best regards, 
 RikardHi, Thanks for the feedback, though if this was a general problem with the theme then everyone would have this problem. That is not the case, so it must be something local to your server. A 500 internal server error doesn’t say anything at all unfortunately, just that something went wrong. We would have to look at error logs to be able to see if they could provide any clues. Could you post error logs here or in an external document so that we can have a closer look please? Do you have any other hosting provider that you can try out? Are you getting the same error on local install on your own machine? Also, when you have had problems like this before, what exactly did you do to resolve them? Best regards, 
 RikardHey sunwuye, Thanks for the link, though I’m not sure I understand what WPML is missing in your opinion, could you try to explain a bit further please? Best regards, 
 RikardHi Andreas, I’m not sure exactly why you need to use Jetpack? Is the default theme sharing option not working? Best regards, 
 RikardHi Lena, Thanks for the feedback, though the white space you are looking to remove will always be there if you keep using the layout element from the builder. The best way would to add the blue icons to a sidebar widget, you can edit your sidebars and widgets under Appearance->Widgets. Best regards, 
 RikardJanuary 16, 2018 at 5:13 am in reply to: [SOLVED] Custom attributes for query in config-templatebuilder/productslider.php #897871Hi, Great, glad you got it working and thanks for sharing the solution :-) Please let us know if you should need any further help on the topic or if we can close it. Best regards, 
 RikardHi, The CSS you posted in your first reply -> could you try to remove it to see if the problem goes away? Best regards, 
 RikardHey Karin_Tara, What exactly did you try? Did you try this? Your <br />titleBest regards, 
 RikardHi, Maybe this tutorial will help you out? http://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails-in-wordpress/ Best regards, 
 RikardHi, Great, glad you got it working. Please open a new thread if you should have any further questions or problems. Best regards, 
 RikardHi Kjersti, Yes, it’s very easy to build pages quickly with the Layout Builder :-) Please let us know if you should need any further help on the topic or if we can close it. Best regards, 
 RikardHi, Great, glad you got it working and thanks for sharing :-) Please let us know if you should need any further help on the topic or if we can close it. Best regards, 
 RikardHi, Thanks for that, though your site looks to be loading just fine on my end. Did you try clearing your browser cache and reload the page? Best regards, 
 RikardJanuary 16, 2018 at 4:36 am in reply to: Enfold 4.2.1. coming? Or Should I update and fix issues with temporary fixes? #897854Hey darksidead, Thanks for the screenshots. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Best regards, 
 RikardHi, Thanks for the feedback and login details, though it looks like you have selected to not show a sidebar on the portfolio item now. Could you make a test page where we can see the problem maybe? Also, what happens if you deactivate the sidebar plugin? Best regards, 
 RikardHi, Thanks for that, it’s the page in private, right? If so, it looks like you are using a Youtube video and it’s working as it should? Best regards, 
 RikardHey Bugu2116, You should be able to do that with a Color Section element and select to have your image as a background to it, please check that out. Best regards, 
 RikardHey Kim, Login details would be helpful since we need to be able to inspect the element in question. Please post login details in private and how and where we can reproduce the problem. Best regards, 
 RikardHi, Thanks for the feedback. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Best regards, 
 RikardJanuary 15, 2018 at 5:44 am in reply to: Adding a Backround Color for Left Menu Item on Mouse Over #897381Hi, If you need to target each one individually then you can find the ID’s of each menu item if you inspect them in your browser. Your events item for instance: #menu-item-38:hover { background:green !important; }Best regards, 
 RikardHey Frank, Thanks for contacting us, though it seems like you have bought the LayerSlider plugin and not one of our themes? I’m not really sure what you need to register and where? Best regards, 
 RikardHi yuyulg, Could you post a link to the site in question so that we can take a closer look please? Best regards, 
 RikardHi, No problem, glad we could help. We have a lot of customers who report the same “issue” :-) Best regards, 
 Rikard
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