Page 1922 – Support | Kriesi.at – Premium WordPress Themes

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January 19, 2018 at 5:40 am in reply to: emails not being received from SOME visitors sending from contact form. #899486

Rikard
Keymaster

Hi,

Great, so you got the problem fixed? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 19, 2018 at 5:39 am in reply to: [SOLVED] Avia layout elements not working with Contact Form 7 #899484

Rikard
Keymaster

Hi Steven,

Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 19, 2018 at 5:24 am in reply to: HTTP ERROR 500 #899482

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also, which demo are you looking to import?

Best regards,
Rikard

January 19, 2018 at 5:21 am in reply to: Problem with the front-page settings #899481

Rikard
Keymaster

Hi,

Thanks for that. I’m not sure why but it looks fine once I’m logged in, and even after that. Not when I first looked at the page though, do you know if you hosting provider is applying any cache?

Best regards,
Rikard

January 19, 2018 at 5:16 am in reply to: Radius #899478

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 19, 2018 at 5:14 am in reply to: popular post on page. #899476

Rikard
Keymaster

Hey Armstrong88,

I can only see a coming soon page, I’m guessing we need to be logged in to be able to see your site? If so then please post admin login details in private.

Best regards,
Rikard

January 19, 2018 at 5:13 am in reply to: Drop Down List: Change Design #899475

Rikard
Keymaster

Hi,

Great, glad you found a solution :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 19, 2018 at 5:09 am in reply to: Error with Enfold child instagram widget #899473

Rikard
Keymaster

Hi Charlotte,

Great, glad you got it working. I tried loggin into your site but I couldn’t see that warning, where exactly are you seeing that?

Best regards,
Rikard

January 19, 2018 at 5:06 am in reply to: Cannot Upload Theme #899470

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. It’s probably a local problem, maybe browser caching? If you ever see this again then please try to log out of WordPress, clear your browser cache and restart the browser. You could also try a different browser to see if that helps.

Best regards,
Rikard

January 19, 2018 at 5:04 am in reply to: LayerSlider WP – minimal height on mobile devices #899467

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 19, 2018 at 5:03 am in reply to: partner logo element i footer not working #899466

Rikard
Keymaster

Hi,

Ok, I think that is the problem. Please try to complete the element on a page first, then try copy the shortcode into the widget. I think it should work then.

Best regards,
Rikard

January 19, 2018 at 5:01 am in reply to: Enfold woocommerce All product suddenly unavailable #899464

Rikard
Keymaster

Hi,

Thanks for letting us know, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 19, 2018 at 4:59 am in reply to: header behaviour within a grid differs from colour section #899462

Rikard
Keymaster

Hi Sonja,

Thanks for the login details. Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 19, 2018 at 4:57 am in reply to: Fatal Error Message #899461

Rikard
Keymaster

Hey crg1,

Please try to increase the memory allocated to PHP on your installation: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

January 19, 2018 at 4:56 am in reply to: Enfold Showcase #899460

Rikard
Keymaster

Hi Mina,

Thank you for the kind words and for sharing your site, great work!

Best regards,
Rikard

January 19, 2018 at 4:54 am in reply to: Enfold Lizenz #899459

Rikard
Keymaster

Hi Diana,

I think the closest we have to that layout would be the photography demo, would that work for you? https://kriesi.at/themes/enfold-photography/

Best regards,
Rikard

January 19, 2018 at 4:52 am in reply to: Mobile Menu on Click Submenu does not work #899458

Rikard
Keymaster

Hi Ingo,

Great, glad you found the problem and for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 19, 2018 at 4:44 am in reply to: How to add a multilingual button? #899457

Rikard
Keymaster

Hi,

If you are going to use it on the same domain, then you can use the same license. For instance; your.domain/en or en.your.domain would be ok.

Best regards,
Rikard

January 19, 2018 at 4:16 am in reply to: Homepage looks overflown out of the page template container #899453

Rikard
Keymaster

Hi,

Thanks for that, I’m not a 100% sure but I think the Image with Hotspots is messing with the layout since the element doesn’t actually have any hotspots. Could you try setting the image you are using there as a background in a Color Section element instead maybe?

Best regards,
Rikard

January 19, 2018 at 4:10 am in reply to: Justified Text #899451

Rikard
Keymaster

Hey Darren,

You can upload your screenshots to for instance Dropbox, Google Drive or Imgur and then link to them here. Also please post a link to where we can see the problem.

Best regards,
Rikard

January 19, 2018 at 4:08 am in reply to: Auto download updI see you have aate #899449

Rikard
Keymaster

Hey weddingmuseum,

Did you try to check manually for the update in the theme options? If that doesn’t work then you can try running this plugin: https://wordpress.org/plugins/transients-manager/

Otherwise you can download the package from your Themeforest account.

Best regards,
Rikard

January 19, 2018 at 4:02 am in reply to: Enfold on Themeforest site #899447

Rikard
Keymaster

Hey Tameez,

Thanks for pointing that out, much appreciated :-)

Best regards,
Rikard

January 19, 2018 at 4:01 am in reply to: Full-width Easy Slider With Two Buttons #899446

Rikard
Keymaster

Hey dmacovei,

You can drag the button element to that section if you need buttons, you can also drag layout elements like 2 x 1/2 to it for instance. If you want to remove the background, then edit the Color Section and remove it in the Background tab.

Best regards,
Rikard

January 18, 2018 at 2:53 pm in reply to: compatibility with elementor #899169

Rikard
Keymaster

Hey Ali,

Thanks for your interest in Enfold. I’m not sure if it will be compatible or not, but if you are only going to use the Elementor builder then it might. Combining the two will most likely not work though.

Best regards,
Rikard

January 18, 2018 at 2:40 pm in reply to: Customizing Main Menu not saving #899165

Rikard
Keymaster

Hey aluminumonkey,

Did you try clearing your browser cache and reloading the page? You could also try a different browser. If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 18, 2018 at 2:38 pm in reply to: sticky menu won't clear #899163

Rikard
Keymaster

Hi,

Great, glad you got it working. I’ll close the thread for you, please open a new thread if you should have any further problems or questions.

Best regards,
Rikard

January 18, 2018 at 2:31 pm in reply to: Logo center, menu above –> move logo #899157

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2018 at 2:31 pm in reply to: Header logo and menu management #899155
Rikard
Keymaster
Hi,

Please try this in Quick CSS to hide the logo once you have scrolled:
```
.header-scrolled-full strong.logo {
  display:none;
}
```
Best regards,
Rikard
January 18, 2018 at 2:28 pm in reply to: Enfold Facebook Likebox stopped working #899153

Rikard
Keymaster

Hi,

I can see the Facebook like box in both Chrome and Firefox on my end, did you try to clear your browser cache and reload the page?

Best regards,
Rikard

January 18, 2018 at 2:24 pm in reply to: allignment fields form #899150

Rikard
Keymaster

Hey Martine,

Do you mean that the Status * column has too much space to the left of it? Or do you want to move the Kleuromschrijving + EMS code * column further to the right?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,631 through 57,660 (of 93,028 total)

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