Page 1916 – Support | Kriesi.at – Premium WordPress Themes

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January 6, 2018 at 11:27 am in reply to: Layouts not loading #894029

Rikard
Keymaster

Hi,

The 2017 is large to it’s likely that your server is timing out. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 6, 2018 at 11:26 am in reply to: How to set section's height to zero to hide a section and toggle the height back #894028

Rikard
Keymaster

Hey 666666,

Thanks for the screenshot, could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 6, 2018 at 11:22 am in reply to: mobile view only html code or header Logo and text overlap #894026

Rikard
Keymaster

Hi,

Thanks, I see the same thing on my end, it’s because of a setting in JetPack. I’m not sure exactly which one it is though, but I’m guessing you can find it?

Best regards,
Rikard

January 6, 2018 at 11:19 am in reply to: Account issue, help needed #894025

Rikard
Keymaster

Hey PtboRelic,

I’ve never heard of that before, what exactly did your hosting provider change? Just so that I understand the problem correctly; you are seeing that message when you are trying to update the theme from the backend? Could you post admin login details in private so that we can try it out?

Best regards,
Rikard

January 6, 2018 at 11:16 am in reply to: Can't have extract with Portfolio grid Module #894023

Rikard
Keymaster

Hey Underkult,

Thanks for the login details, did you try to add something to the excerpt field for each portfolio item?

Best regards,
Rikard

January 6, 2018 at 10:55 am in reply to: WooCommerce PDF Invoices & Packing Slips #894020

Rikard
Keymaster

Hi,

Thanks for helping out @DigitalEssence, like you pointed out it’s always a good idea to use a child theme for any type of site really. Even if you don’t plan on making any changes to the theme, things like these tend to happen, and you end up needing it after all.

Best regards,
Rikard

January 6, 2018 at 10:52 am in reply to: Enfold theme URL problem in WPML menu #894019

Rikard
Keymaster

Hey vonweiler,

Could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 6, 2018 at 10:49 am in reply to: AMP Plug-Ins for Enfold Theme #894018

Rikard
Keymaster

Hi Havi,

Thanks a lot for sharing your setup details, much appreciated!

Best regards,
Rikard

January 6, 2018 at 10:47 am in reply to: Fullscreen Slider – Image Alignment with max height #894017

Rikard
Keymaster

Hi,

Thanks for that, though the details are not working. Could you check and verify please?

Best regards,
Rikard

January 6, 2018 at 10:42 am in reply to: Author username listed in Social Media Previews #894015

Rikard
Keymaster

Hi,

Thanks for sharing @DigitalEssence, did you try that out @o_heck?

Best regards,
Rikard

January 6, 2018 at 10:38 am in reply to: Filters for Mason Gallery Grid #894014

Rikard
Keymaster

Hi,

Thanks for helping out @DigitalEssence, did you try that out @tlscaliti?

Best regards,
Rikard

January 6, 2018 at 10:30 am in reply to: Sidebars not showing in Widget editor in Admin view? #894013

Rikard
Keymaster

Hi Nikki,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 10:29 am in reply to: UserPro and Enfold theme issue #894012

Rikard
Keymaster

Hey Manvydas,

Thanks for reaching out, what does your product do and what is the issue with Enfold?

Best regards,
Rikard

January 6, 2018 at 10:28 am in reply to: Extra header styling #894011
Rikard
Keymaster
Hey Michael,

Please try the following in Quick CSS under Enfold->General Styling:
```
h1, h2, h3, h4, h5, h6 {
  font-weight:900;
  letter-spacing:-1px;
}
```
Best regards,
Rikard
January 6, 2018 at 10:25 am in reply to: Remove hover from Catalogue content element #894010

Rikard
Keymaster

Hey Silvio,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

January 6, 2018 at 10:24 am in reply to: Toggle sizes #894009
Rikard
Keymaster
Hey cipriana,

Happy new year, please try the following in Quick CSS under Enfold->General Styling:
```
.single_toggle p {
    padding: 5px 3px 5px 35px !important;
}
```
Best regards,
Rikard
January 6, 2018 at 10:21 am in reply to: Round edges of cell background color #894008
Rikard
Keymaster
Hi,

Please try this instead:
```
.page-id-29 .avia_ajax_form .button {
    border-radius: 10px;
}
```
Best regards,
Rikard
January 6, 2018 at 10:18 am in reply to: Contact form make padding and fields smaller #894005

Rikard
Keymaster

Hi Anton,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 10:16 am in reply to: style.css child theme not working #894004

Rikard
Keymaster

Hi,

I’m not sure I understand what you mean, you had your code in style.css and moved it to style.css, isn’t that the same file? Please try to explain a bit further.

Best regards,
Rikard

January 6, 2018 at 10:15 am in reply to: Define Blog Grid layout Choice Not working #894003

Rikard
Keymaster

Hi,

Thanks for that, so you managed to remove it with CSS? The theme settings should work of course, but if you have it working then is that solution enough for you?

Best regards,
Rikard

January 6, 2018 at 10:13 am in reply to: Problem with media gallery #894002

Rikard
Keymaster

Hey minogig,

Thanks for the login details. So it’s on the backend you are having this problem? I’m not sure what to look for to be honest, could you post a screenshot of the issue maybe?

Best regards,
Rikard

January 6, 2018 at 8:40 am in reply to: Post title, Category and featured image not shown when using Avia Builder #893996

Rikard
Keymaster

Hi Michael,

It does work for blog posts, but like Victoria pointed out, you have to add all content to it manually. It’s for people who want more control over the content in their posts. You can get around this though if you switch over to the default editor once you are ready to save. We don’t have any plans of changing the behaviour of the builder for posts at the moment.

Best regards,
Rikard

January 6, 2018 at 8:37 am in reply to: Change all links to be shown as a button #893994

Rikard
Keymaster

Hi Hanne,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Go weekend,
Rikard

January 6, 2018 at 8:35 am in reply to: Anchor Links Not Scrolling to Tab Section Tabs with Ipad #893993

Rikard
Keymaster

Hi Alex,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 8:34 am in reply to: Default Demo #893992

Rikard
Keymaster

Hey a25744878,

You seem to have opened a new topic. Next time, please reply to your first thread, it can get a bit confusing otherwise. So you want to set v.11 as your front page? Did you try to do so in the theme options? If you should need help with that then please post admin login details in private.

Best regards,
Rikard

January 6, 2018 at 8:31 am in reply to: titles overlapping on mobile devices #893991

Rikard
Keymaster

Hey bremerlloyd,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 6, 2018 at 8:29 am in reply to: W3 Total Cache #893990

Rikard
Keymaster

Hi,

Thanks for that, maybe you could try a different caching plugin to see if that works better? There are plenty of them out there, I have had good experiences with this on Enfold sites recently: https://wordpress.org/plugins/wot-cache/

Best regards,
Rikard

January 6, 2018 at 8:24 am in reply to: Woocommerce: Auswahl zurücksetzen Button wird von Kategorien überschrieben #893989

Rikard
Keymaster

Hi,

Thanks for the feedback, though I couldn’t reproduce the problem on the page in private. Where can we see the actual problem on a live page?

Best regards,
Rikard

January 6, 2018 at 8:14 am in reply to: Theme Installer File #893987

Rikard
Keymaster

Hi,

Ok, thanks for the feedback. You should probably try to get access to your account then, otherwise you will have to contact us every time you want to update, and that is not really very efficient use of any of our time. We can send you the theme this time but you will need to find a way to access your account next time, or purchase the theme again with another account. Please post your details in private so that we can verify that you own a license.

Best regards,
Rikard

January 6, 2018 at 8:11 am in reply to: "Sign in" – Button conceals the "fortget password" – link #893986
Rikard
Keymaster
Hey christwars,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-18 .form-row .woocommerce-Button {
  margin-top:10px !important;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 57,451 through 57,480 (of 92,336 total)

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