Page 19 – Support | Kriesi.at – Premium WordPress Themes

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October 30, 2025 at 6:36 pm in reply to: How to remove the bar above the main menu? (preferebly without any CSS code) #1490769

Rikard
Keymaster

Hi,

Thanks for the update. You can hide that by going to Enfold->Header->Extra Elements->Header Phone Number/Extra Info, then select the first option in the drop down menu.

Best regards,
Rikard

October 30, 2025 at 6:13 pm in reply to: Main menu custom link needs to open in new window #1490767

Rikard
Keymaster

Hi,

Thanks for helping out @steviger :-)

Best regards,
Rikard

October 30, 2025 at 6:12 pm in reply to: Error in uploading the theme #1490764

Rikard
Keymaster

Hi,

Please refer to this on how to install the theme via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

October 30, 2025 at 6:10 pm in reply to: Update Enfold theme from 3.5.4 to current #1490763

Rikard
Keymaster

Hey joakleaf,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 30, 2025 at 12:11 pm in reply to: I am not receiving updates at version 4.7.6.3. #1490747

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2025 at 12:11 pm in reply to: Immediately loading background videos #1490746

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

October 30, 2025 at 10:59 am in reply to: I am not receiving updates at version 4.7.6.3. #1490738

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got the update working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 30, 2025 at 10:57 am in reply to: WordPress Error Meldung searchform Enfold #1490736

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

October 29, 2025 at 7:18 pm in reply to: Demo Instalation #1490709

Rikard
Keymaster

Hey myreczech,

The WordPress login details are not working, please check and verify.

Best regards,
Rikard

October 29, 2025 at 7:16 pm in reply to: WordPress Error Meldung searchform Enfold #1490707

Rikard
Keymaster

Hi,

Thanks for that. I tried looking at the new file, but it gives me a 403 forbidden error unfortunately. You could upload the content to Pastebin instead for example.

Best regards,
Rikard

October 29, 2025 at 7:14 pm in reply to: Theme Update #1490706

Rikard
Keymaster

Hey Arti,

Please try using the Envato Markets plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

October 29, 2025 at 7:13 pm in reply to: How to remove the bar above the main menu? (preferebly without any CSS code) #1490705

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @mehrasadi23?

Best regards,
Rikard

October 29, 2025 at 7:12 pm in reply to: Enfold 4.4.1 – PHP update error #1490704

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you.

Best regards,
Rikard

October 29, 2025 at 12:39 pm in reply to: Enfold 4.4.1 – PHP update error #1490691

Rikard
Keymaster

Hi,

That should not be necessary, but as a safety precaution you could copy/paste it in to a document on your local computer. You can also export the theme setting under Enfold->Import/Export.

Best regards,
Rikard

October 29, 2025 at 10:13 am in reply to: Sektion und Rasterzeilen reagieren nicht #1490686

Rikard
Keymaster

Hi,

You can add any media query that you need, this might help you out for example: https://stackoverflow.com/questions/6370690/media-queries-how-to-target-desktop-tablet-and-mobile, or this: https://www.w3schools.com/css/css_rwd_mediaqueries.asp

Best regards,
Rikard

October 29, 2025 at 10:08 am in reply to: WordPress Error Meldung searchform Enfold #1490685

Rikard
Keymaster

Hi,

Thanks for that, I can see them now. I checked the logs but there is nothing about fatal error in there, do you have logs which only contains server errors maybe? If you don’t know where to get them, then your hosting provider should be able to help you out.

Best regards,
Rikard

October 29, 2025 at 10:03 am in reply to: Upper Menu size #1490684
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta {
  height: 50px;
  min-height: 50px;
}

.phone-info {
  font-size: 16px;
}
```
Best regards,
Rikard
October 28, 2025 at 8:45 pm in reply to: WordPress Error Meldung searchform Enfold #1490670

Rikard
Keymaster

Hi,

Thanks for that, but there are no files at all uploaded to the site which you gave us access to earlier.

Best regards,
Rikard

October 28, 2025 at 12:45 pm in reply to: WordPress Error Meldung searchform Enfold #1490656

Rikard
Keymaster

Hi,

I’m not sure where your error logs are located, you can clarify that with your hosting provider or via their documentation. You can upload the files to your site or using a file sharing service.

Best regards,
Rikard

October 28, 2025 at 12:44 pm in reply to: theme ENFOLD #1490655

Rikard
Keymaster

Hey fabio,

Thanks for reaching out to us. Enfold supports WPML, but it has to be bought as a separate plugin. It is not included when purchasing the theme.

Best regards,
Rikard

October 28, 2025 at 12:42 pm in reply to: Menu on iPad (Air) too big in landscape mode #1490654

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 28, 2025 at 12:41 pm in reply to: Need an old version to manage customizations #1490653

Rikard
Keymaster

Hey swatstudio,

Please see link in private.

Best regards,
Rikard

October 28, 2025 at 10:43 am in reply to: Upper Menu size #1490649

Rikard
Keymaster

Hi,

The colour is set by the Logo Area Secondary Font Color option under Enfold->General Styling->Logo Area. If you want more advanced settings, then edit the Small bar above Main Menu option under Enfold->Advanced Styling.

Best regards,
Rikard

October 27, 2025 at 8:10 pm in reply to: Upper Menu size #1490633

Rikard
Keymaster

Hey Ad-Min747,

I’m not sure that I understand what you are referring to. Please post a link to where we can see the actual element.

Best regards,
Rikard

October 27, 2025 at 8:09 pm in reply to: Moving all CSS customizations from “Quick CSS” to “style.css” file #1490632

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 27, 2025 at 8:08 pm in reply to: Enfold Theme Update 4.2.4 to current version #1490631

Rikard
Keymaster

Hey Chris,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

We can’t say if your site will stay the same or not, it depends on what has been done to it. You can export the theme settings under Enfold->Import/Export though, and make sure that you have a backup of your old site before updating anything.

Best regards,
Rikard

October 27, 2025 at 8:05 pm in reply to: I am not receiving updates at version 4.7.6.3. #1490630

Rikard
Keymaster

Hey yalbarzawi,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 26, 2025 at 12:10 pm in reply to: main blog page, doesn’t show any post #1490601

Rikard
Keymaster

Hi,

Thanks for that. Did you select the correct page as your blog page in the theme options?

Best regards,
Rikard

October 26, 2025 at 10:22 am in reply to: Iframe witdth (solved) #1490600
Rikard
Keymaster
Hey koomo,

There is styling applied inside of the iframe, we cannot do anything about that unfortunately. If you inspect the element in your browser then you will see an element with the ID main, the width is limited by this CSS:
```
width: 57.5rem;
```
Best regards,
Rikard
October 26, 2025 at 10:16 am in reply to: enfold issue on my website #1490599

Rikard
Keymaster

Hey jerry,

I see that you are running an old version of the theme, could you try to update to the latest version (7.1.3) to see if that helps please? The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 541 through 570 (of 93,430 total)

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