Page 1890 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 56,671 through 56,700 (of 92,867 total)

← 1 2 3 … 1,889 1,890 1,891 … 3,094 3,095 3,096 →

Author

Posts
February 16, 2018 at 6:57 am in reply to: Increase page margins on stretched layout #913144

Rikard
Keymaster

Hey biancajolly,

You can set the container size under Enfold->General Layout->Dimensions.

Best regards,
Rikard

February 16, 2018 at 6:56 am in reply to: Events Calendar Pro Breaks Masonry Order by Options #913143

Rikard
Keymaster

Hi David,

Thanks for the login details. If you uncheck Recurring event instances, does that change anything?

Best regards,
Rikard

February 16, 2018 at 6:44 am in reply to: Custom blog layout #913141

Rikard
Keymaster

Hey prana3stil,

Are you using the blog element to display your posts? And is that on the same page as you have selected in the theme options? If so then please try to deselect the page in the theme option to see if that helps. If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 16, 2018 at 6:39 am in reply to: Blog featured image lost when in advanced layout editor #913140

Rikard
Keymaster

Hey mclweb,

When using the layout builder for posts, then you will need to add all content to it manually. That includes the featured image and excerpt etc.

Best regards,
Rikard

February 16, 2018 at 6:37 am in reply to: Blank page after the last theme update #913138

Rikard
Keymaster

Hi,

Your site is not loading at all on my end, the server is returning a 500 internal server error. Do you have access to server logs to see what could be going wrong?

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 16, 2018 at 6:33 am in reply to: Issue with Easy Slider video in colour section – help please. #913137

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. We’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

February 16, 2018 at 6:30 am in reply to: Still want to use anchor link on mobile when color section is hidden #913136
Rikard
Keymaster
Hi,

Please try this in Quick CSS to remove the padding from that section:
```
@media only screen and (max-width: 1200px) {
.home #after_section_3 .content {
  padding:0 !important;
}
}
```
Best regards,
Rikard
February 16, 2018 at 6:27 am in reply to: Diagonal Background Image #913134

Rikard
Keymaster

Hi,

Thanks for sharing your code @guenni007, much appreciated :-)

Best regards,
Rikard

February 16, 2018 at 6:25 am in reply to: Fatal Error from av-helper-masonry.php line 685 #913133

Rikard
Keymaster

Hi,

Thanks for the screenshot, though we will need access to the site to be able to help you out. We have had some problems with PHP7.2, would you be able to run 7.0 or 7.1 to see if that helps?

Best regards,
Rikard

February 16, 2018 at 6:18 am in reply to: How to use the woocommerce buy button on any page with a shortcode #913132

Rikard
Keymaster

Hey svetkol,

I’m not sure but I think you need to do this to achieve that: https://docs.woocommerce.com/document/override-loop-template-and-show-quantities-next-to-add-to-cart-buttons/

Best regards,
Rikard

February 16, 2018 at 6:16 am in reply to: How to change the font color of a contact form element? #913130

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 16, 2018 at 6:14 am in reply to: neverending layoutslider story #913129

Rikard
Keymaster

Hi,

I totally agree @guenni007, updates should be conducted with great caution and preferably on a staging or local server first.

Best regards,
Rikard

February 16, 2018 at 6:12 am in reply to: icon box with 1/2 column error #913128
Rikard
Keymaster
Hi Tom,

You will need to set a minimum height to the element for the background to cover the content:
```
.iconbox_content {
  min-height:300px;
}
```
Best regards,
Rikard
February 16, 2018 at 6:06 am in reply to: PNG Logo over Fullwidth Easy Slider #913127

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, did you try that out @Vincent_Vega1?

Best regards,
Rikard

February 16, 2018 at 5:35 am in reply to: Social Media Icons Not Showing on Mobile Site #913122

Rikard
Keymaster

Hi Ryan,

Thanks for the feedback, please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 16, 2018 at 5:34 am in reply to: Embedding Mediazilla videos to match height & width #913118
Rikard
Keymaster
Hi Jim,

Thanks for the link. I think you should be able to try that out in Quick CSS under General Styling:
```
.videoWrapper {
position: relative;
padding-bottom: 56.25%; /* 16:9 */
padding-top: 0;
height: 0;
}
.videoWrapper iframe {
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 100%;
}
```
Best regards,
Rikard
February 16, 2018 at 5:28 am in reply to: Advanced Layout Editor does not work as Blog Post Editor #913116

Rikard
Keymaster

Hey Steffen,

That is how it’s supposed to work, when using the layout builder for posts then you need to add everything manually to it. You can add the excerpt to the Excerpt field, if you don’t see it then please activate it under Screen Options in the top right hand corner of the screen.

Best regards,
Rikard

February 16, 2018 at 5:26 am in reply to: e-mail address is clipped on page on Iphone portrait #913114

Rikard
Keymaster

Hi,

You will need to break the text with CSS like the one posted earlier, the other option would be to decrease the text size.

Best regards,
Rikard

February 16, 2018 at 5:24 am in reply to: Text Block Module – Font size #913113

Rikard
Keymaster

Hi Thorsten,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem.

Best regards,
Rikard

February 16, 2018 at 5:19 am in reply to: Logo center, menu below; change the point where mobile menu appears #913107
Rikard
Keymaster
Hey govus,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
February 16, 2018 at 5:15 am in reply to: Widget sidebar latest news #913102

Rikard
Keymaster

Hi SandraMarino,

Just try to delete all transients which the plugin finds, there’s no guarantee that it will work though.

Best regards,
Rikard

February 16, 2018 at 5:13 am in reply to: Customize PHP Template for Single Post Pages that use Advanced Layout Editor #913099

Rikard
Keymaster

Hi,

Thanks for sharing A. Kempf, much appreciated :-)

Best regards,
Rikard

February 16, 2018 at 5:03 am in reply to: How to add the avia layout builder to my custom post type? #913089

Rikard
Keymaster

Hi Ita,

Great, glad you got it working. Thanks @guenni007 for helping out :-)

Best regards,
Rikard

February 16, 2018 at 4:42 am in reply to: Can't save/publish new post #913079

Rikard
Keymaster

Hi Nirvana,

I don’t get 403 error anymore on the login page, but neither login method you posted is working. Please generate new details and test them out before posting.

Best regards,
Rikard

February 15, 2018 at 2:06 pm in reply to: Section Background Image not responsive #912764

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 2:05 pm in reply to: e-mail address is clipped on page on Iphone portrait #912763

Rikard
Keymaster

Hey condonpb,

Thanks for the links, but your site looks to be down?

Best regards,
Rikard

February 15, 2018 at 2:01 pm in reply to: Removign Enfold logo #912761
Rikard
Keymaster
Hi Xandria,

The theme default to that logo if no logo is uploaded, but you can hide it with this CSS in Quick CSS if you like:
```
span.logo {
  display:none;
}
```
You can just remove that piece of code once you have your own logo uploaded.

Best regards,
Rikard
February 15, 2018 at 1:58 pm in reply to: One more Enfold purchased but email same #912757

Rikard
Keymaster

Hi Xandria,

Thanks for the kind words :-)

I’ll close this for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 15, 2018 at 7:43 am in reply to: Removign Enfold logo #912666

Rikard
Keymaster

Hey Xandria,

It should be removed if you upload your own? If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 15, 2018 at 7:42 am in reply to: One more Enfold purchased but email same #912665

Rikard
Keymaster

Hi Xandria,

You can contact us here under pre-sale questions if you should lose access to the forum: https://kriesi.at/contact

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,671 through 56,700 (of 92,867 total)

← 1 2 3 … 1,889 1,890 1,891 … 3,094 3,095 3,096 →