Page 1886 – Support | Kriesi.at – Premium WordPress Themes

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February 24, 2018 at 7:28 am in reply to: Enfold Hamburger Menu Dissappears #917007

Rikard
Keymaster

Hi,

Great, glad you found a fix and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 24, 2018 at 7:27 am in reply to: THEME IMMOBILIER #917005

Rikard
Keymaster

Hey jean marc,

Thanks for contacting us. No we don’t, but you might be able to add the functionality you are after with plugins.

Best regards,
Rikard

February 24, 2018 at 7:25 am in reply to: Lange Ladezeiten nach dem letzten UPDATE von ENFOLD #917003

Rikard
Keymaster

Hey Andreas,

I can’t see any measurement of speed in that test? If you want to see the load speed then refer to the test in private.

If you should need help with speeding your site up then you can refer to this thread: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/, or you can contact a service like SteadyWP.

Best regards,
Rikard

February 24, 2018 at 7:11 am in reply to: Contact 7 form issues #917002

Rikard
Keymaster

Hi Darren,

It looks fine on my end, please see private. How can we reproduce the results you are getting?

Best regards,
Rikard

February 24, 2018 at 7:06 am in reply to: Footer Socket Problems #917001

Rikard
Keymaster

Hey projectt_co_uk,

Please select to only show the socket in the Layout menu on each page.

Best regards,
Rikard

February 24, 2018 at 7:03 am in reply to: Problems visualizing social icons in ENFOLD #917000

Rikard
Keymaster

Hi,

They are being blocked by the browser since they are being served from your english site, the CORS code should work though. Could you try to double check everything? Error message in private.

Best regards,
Rikard

February 24, 2018 at 7:00 am in reply to: ALT tags LAYOUT BUILDER #916999

Rikard
Keymaster

Hi,

Thanks for helping out @goldengate415, please let us know if you should need any further help on the topic @justin.

Best regards,
Rikard

February 24, 2018 at 6:57 am in reply to: Pushing the boundaries… #916998

Rikard
Keymaster

Hi Andy,

I think you should be able to achieve that but you will need to use shortcodes within the layout elements. Please enable debug mode in order to see shortcodes first: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, you can then copy the slider shortcode into the 2/3 element for instance.

Best regards,
Rikard

February 24, 2018 at 6:53 am in reply to: How to change color of theme color subtle on slideshow button #916997

Rikard
Keymaster

Hi,

Thanks a lot for the kind words and for using Enfold :-)

Best regards,
Rikard

February 24, 2018 at 6:47 am in reply to: Grid layout #916996

Rikard
Keymaster

Hey brunolabi,

I don’t understand you question, could you try to explain a bit further what you are looking to achieve please? A mockup or screenshot highlighting your intentions might help us understand better.

Best regards,
Rikard

February 24, 2018 at 6:43 am in reply to: search field is not working #916995

Rikard
Keymaster

Hi,

Thanks for that, could you set the account to admin rights as well please? Also, where exactly are you seeing the problem you described in your initial post?

Best regards,
Rikard

February 24, 2018 at 6:39 am in reply to: To show a menu of the product on the sidebar #916994
Rikard
Keymaster
Hi,

Please try this instead:
```
.sidebar .nested_nav .current_page_item a {
  background:#fff !important;
}
```
Best regards,
Rikard
February 24, 2018 at 6:35 am in reply to: Map API not working after update. #916992

Rikard
Keymaster

Hey natalie_tyspower,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 24, 2018 at 6:22 am in reply to: Not showing correct text when publicized to Facebook #916987

Rikard
Keymaster

Hi,

Try running the URL through this tool: https://developers.facebook.com/tools/debug/

Best regards,
Rikard

February 24, 2018 at 6:15 am in reply to: Sidebar menu on specific pages #916985

Rikard
Keymaster

Hi,

Thanks for the feedback, I’m not sure if Victorias code solved your problem or not though?

Best regards,
Rikard

February 24, 2018 at 6:12 am in reply to: Tabs won't open on mobile #916984

Rikard
Keymaster

Hey Bluehoop,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 24, 2018 at 6:07 am in reply to: form input field CSS targeting #916982

Rikard
Keymaster

Hey Tom,

You don’t have to use the #top element to target anything, any element can be targeted without that. Do you have anything in specific we can look at? Also, I didn’t know that there is a hierarchy when it comes to ID’s and classes, do you have any documentation explaining that?

Best regards,
Rikard

February 24, 2018 at 6:01 am in reply to: get color section 51px high #916979

Rikard
Keymaster

Hi Alex,

Great, thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 24, 2018 at 5:48 am in reply to: Enfold Demo Content Problem #916977

Rikard
Keymaster

Hi Nathan,

I don’t think I have any more tricks to offer you other than importing everything manually unfortunately. If you only want a couple of pages that might be the best solution. If you want to try that then please post links to the pages you want and I’ll give you the shortcodes for them to paste to new pages.

Also, please check the login details, non of the ones you posted are working for me.

Best regards,
Rikard

February 24, 2018 at 5:39 am in reply to: Text block not centered on mobile #916975

Rikard
Keymaster

Hey cipriana,

1. You have a non break character inserted there, try erasing the blank space and add it again and save.

2. I could not reproduce that on my end, on what screen width are you seeing that?

Best regards,
Rikard

February 24, 2018 at 5:33 am in reply to: zoom in ( scale ) on submenu possible #916973

Rikard
Keymaster

Hey Claudia,

What is a zoom factor?

Best regards,
Rikard

February 24, 2018 at 5:31 am in reply to: contact form's select options is blank #916972

Rikard
Keymaster

Hey decode,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

February 24, 2018 at 5:30 am in reply to: Video not displaying #916970

Rikard
Keymaster

Hey dtweerakoon,

I couldn’t see any problems like that on my end, could you post a screenshot of the issue and explain how to reproduce it please?

Best regards,
Rikard

February 24, 2018 at 5:27 am in reply to: vimeo embed #916969

Rikard
Keymaster

Hi rikv,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 24, 2018 at 5:24 am in reply to: portfolio grid settings #916968

Rikard
Keymaster

Hi Martin,

Do you have a mockup or screenshot highlighting your intentions? Otherwise we can only guess what you are looking to achieve.

Best regards,
Rikard

February 24, 2018 at 5:12 am in reply to: Anchor Links Misbehaving in Safari and Firefox #916965
Rikard
Keymaster
Hey canalecomm,

Please use the full URL instead of a dynamic one:
```
http://your.site/page/#anchor
```
Best regards,
Rikard
February 24, 2018 at 4:38 am in reply to: 2 websites – 2 licens – 2 different backends #916956

Rikard
Keymaster

Hi Lars,

I checked the page in private and you are getting several error messages on the page, I’m not sure what is causing them though. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

February 23, 2018 at 9:29 am in reply to: Theme tenfold-shop #916557

Rikard
Keymaster

Hey Ben,

Thanks for your interest in our theme. Answers to your questions:

1. If they are on the same domain, yes. If they are on different domains, no.

2. Yes, that is WordPress core functionality, it’s not theme specific.

3. Yes but it’s not included in the theme, if you are looking for a multi-lingual plugin then we recommend WPML.

Best regards,
Rikard

February 23, 2018 at 9:25 am in reply to: Not showing correct text when publicized to Facebook #916553

Rikard
Keymaster

Hi,

I personally only use the free version and I’ve never had to buy the premium version. If you are looking for alternatives then you can search on wordpress.org/plugins.

Best regards,
Rikard

February 23, 2018 at 9:20 am in reply to: Saving Didn't work error #916551

Rikard
Keymaster

Hi,

Great, glad you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 56,551 through 56,580 (of 93,028 total)

← 1 2 3 … 1,885 1,886 1,887 … 3,099 3,100 3,101 →