Page 1886 – Support | Kriesi.at – Premium WordPress Themes

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February 3, 2018 at 2:46 pm in reply to: Featured image and title not displaying on individual blog posts #907223

Rikard
Keymaster

Hey bulldog232,

Thanks for the login details. That is actually how it’s supposed to work, since you are using the Layout Builder to create your post. If you want all the “default” elements in your post, then you will need to add them manually using the builder, or use the default editor.

Best regards,
Rikard

February 3, 2018 at 2:42 pm in reply to: Email Forms Are Not Working #907222

Rikard
Keymaster

Hi,

Thanks for the feedback. Please try to follow this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Rikard

February 3, 2018 at 2:39 pm in reply to: Vimeo full width header video visibility issues #907221

Rikard
Keymaster

Hi vdarend,

As far as I know, auto-play is disabled on apple devices by default, and there can be issues with users having a high data load with videos on mobile as well. So even if there was a solution for mobile, you would have have backup solutions, that is why I wouldn’t recommend you to pursue that.

Best regards,
Rikard

February 3, 2018 at 2:36 pm in reply to: Product gallery thumbnail is too big #907219

Rikard
Keymaster

Hi jonnycuest,

Could you post a link to an example page so that we can take a closer look please?

Best regards,
Rikard

February 3, 2018 at 8:44 am in reply to: Can't get Themeforest to upload to wordpress #907191

Rikard
Keymaster

Hey rick657,

It’s not a plugin, it’s a theme. Please try to add it under Appearance->Themes instead.

Best regards,
Rikard

February 3, 2018 at 8:42 am in reply to: Can some body help me please? SOS #907190

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2018 at 8:41 am in reply to: Icon Font Upload – Some Icons Not Importing Corretly #907189

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2018 at 8:32 am in reply to: Enfold wp-admin not working #907188

Rikard
Keymaster

Hi,

Thanks for the feedback. I had a look at your FTP account again and it seems a bit messy to be honest with you. The site you are running is installed in the /pages/ directory, is there any reason for that? You also seem to have a WordPress installation in the root, what exactly is that for? I think this could be the reason for your problems. We’d be happy to try to update the theme, but it’s better to get this straightened out first.

Best regards,
Rikard

February 3, 2018 at 8:27 am in reply to: Padding controls in Color Section not working #907187

Rikard
Keymaster

Hey d-mosseri,

I’m not sure I understand exactly what you are looking to remove, could you post a screenshot highlighting the problem maybe?

Best regards,
Rikard

February 3, 2018 at 8:11 am in reply to: How to remove AJAX form function #907183

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2018 at 8:08 am in reply to: Change of header – only for one sub-URL #907181

Rikard
Keymaster

Hi,

Thanks for the feedback. I’m not sure what you mean by collecting your code, I’m guessing you want to add them all in the same place? If so then please don’t mix PHP and CSS code. CSS goes into Quick CSS, not your functions.php file.

Best regards,
Rikard

February 3, 2018 at 8:03 am in reply to: Information about Cookies #907180

Rikard
Keymaster

Hey Loining,

There is nothing like that in the theme by default so you will have to use a plugin. Maybe you can find something here? https://wordpress.org/plugins/search/cookie+user+info/

Best regards,
Rikard

February 3, 2018 at 7:54 am in reply to: Cannot remove Image Column in All Posts #907178
Rikard
Keymaster
Hi,

Thanks for that, I get the same problem on my end. Please try this in your functions.php file to remove that column:
```
add_action('admin_head', 'remove_thumb_column');

function remove_thumb_column() {
  echo '<style>
    #the-list .column-thumb {
      display:none;
    } 
  </style>';
}
```
Best regards,
Rikard
February 3, 2018 at 7:45 am in reply to: Button on easy slider not visible on mobile #907177
Rikard
Keymaster
Hey lindemarie,

Please try the following in Quick CSS under Enfold->General Styling to decrease the font size a bit on mobile:
```
@media only screen and (max-width: 767px) {
.home .avia-caption-title {
  font-size:25px !important;
}

.home .avia-slideshow-button {
  font-size:18px !important;
}
}
```
Best regards,
Rikard
February 3, 2018 at 7:40 am in reply to: Preset certain portfolio category on filter options #907176

Rikard
Keymaster

Hi Maarten,

Please let us know if you should have any further questions for us.

Best regards,
Rikard

February 3, 2018 at 7:38 am in reply to: Lost latest design after I edited page. #907174

Rikard
Keymaster

Hi,

Great, glad we could help and sorry for the problems. The builder is unfortunately a bit sensitive to open html markup, so if this should happen again then please look for anything like what I pointed out.

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2018 at 7:36 am in reply to: Change to hamburger at max width 1270px #907173
Rikard
Keymaster
Hi Pim,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1270px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
February 3, 2018 at 6:24 am in reply to: Enfold Blog Slider #907172

Rikard
Keymaster

Hi Gerhard,

It’s located in the Content Element tab, the third element on the third row. If you should need any further help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 3, 2018 at 6:19 am in reply to: Woocommerce Checkout Favicon is missing #907171

Rikard
Keymaster

Hi,

Great, let us know if you should have any further problems on the topic.

Best regards,
Rikard

February 3, 2018 at 6:18 am in reply to: Remove Line under the Header #907170
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color {
  border-top:none !important;
}
```
Best regards,
Rikard
February 3, 2018 at 6:13 am in reply to: Code disappears/changes when switching from visual to text window #907169

Rikard
Keymaster

Hey melrosestudios,

Thanks for the details, though it looks like you forgot to include a user? Also, how and where can we reproduce the problem?

Best regards,
Rikard

February 3, 2018 at 6:06 am in reply to: Menu breaks in ipad portrait mode #907168
Rikard
Keymaster
Hi shaunbrickell,

I don’t see any login details, but that menu option has moved to Enfold->Main Menu. Please have a look there. If you need a custom breakpoint then you can use the following CSS:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Adjust the 1024 value to the width of your choice.

Best regards,
Rikard
February 3, 2018 at 5:58 am in reply to: Enfold 2017: grid 2 column post problem #907166

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2018 at 5:57 am in reply to: Social Icons disappearing on a mobile display in top bar at the right #907165
Rikard
Keymaster
Hi,

Thanks for the login details. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 989px) {
#header_meta .social_bookmarks {
    display: block !important;
}
}
```
Best regards,
Rikard
February 3, 2018 at 5:54 am in reply to: layout elements space distance is not uniform #907164

Rikard
Keymaster

Hi,

Which elements are you unable to add? You might want to try to activate debug mode and copy the shortcode into the element instead: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

February 3, 2018 at 5:48 am in reply to: Blocked at page open spinning #907163

Rikard
Keymaster

Hi Bruno,

Great, glad you found a fix. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 2, 2018 at 11:27 am in reply to: Menus #906789

Rikard
Keymaster

Hi,

Thanks for the screenshots. Just to clarify, the problem is that the menu is overlapping the logo? If so, could you post a link to the site in question so that we can have a closer look please?

Best regards,
Rikard

February 2, 2018 at 11:23 am in reply to: posts don't show up #906785

Rikard
Keymaster

Hi Verena,

Great, glad you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 2, 2018 at 11:22 am in reply to: Change color on social facebook icon #906784

Rikard
Keymaster

Hi,

Where exactly did you add the CSS? Do you have any caching plugins?

Best regards,
Rikard

February 2, 2018 at 11:14 am in reply to: Problems after deinstall of LayerSlider Full version #906779

Rikard
Keymaster

Hi Ralf,

Glad we could help. I’ll keep the thread open in case you or someone else should need any further help on the topic.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,551 through 56,580 (of 92,320 total)

← 1 2 3 … 1,885 1,886 1,887 … 3,076 3,077 3,078 →