Hey MW,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which demo are you looking to import?

Best regards,
Rikard

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Nicole Heisig,

You can login using the details in private.

Best regards,
Rikard

Hi,

Please try this instead:

@media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #top .slideshow_caption h2 {
    font-size: 26px !important;
}
}

Best regards,
Rikard

Hi,

Did you try to disable all plugins and then perform the update? If that doesn’t work then please post admin login details for WordPress in private so that we can have a closer look.

Best regards,
Rikard

Hey govus,

You have this in your child theme CSS:

#av_section_1 {
    display: none;
}

Please remove it.

Best regards,
Rikard

Hi,

You should be able to use a plugin for that, maybe one of these? https://wordpress.org/plugins/search/backup/

Best regards,
Rikard

Hi Fabian,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

html {
    margin-top: 0 !important;
}

Best regards,
Rikard

Hi Colin,

I’m not sure if we can do much about that, if you want us to have a closer look then we would need versions of Windows 7 and Chrome which this is happening under.

If you need to post screenshots then you can upload to for instance dropbox, google drive, imgur etc. and then link to them here.

Best regards,
Rikard

Hi,

I don’t think you removed everything, you have this for instance:

@media only screen and (max-width: 1077px) {
.header_right {
    top: 65px;
}
}

Try changing that to 85 or higher and you will see that the search box will work again after that.

Best regards,
Rikard

Hi,

Thanks for the login details and sorry for the problems, though there is not much we can do to solve any problems unless we can actually see them. If you wan to run 4.2.4 then you can download it private.

Remember that a staging site should be located on the same server, otherwise you won’t know if there are any issue with the server in question.

Best regards,
Rikard

Hi,

Thanks for the feedback, we’ll keep the thread open in case you should need any further help.

Best regards,
Rikard

Hi,

Thanks for that, but we need a password as well to be able to log in?

Best regards,
Rikard

Hi,

Thanks for the feedback, I see an error on the page when trying to edit it. Please see private.

I’m not sure if it will work but you can try to activate debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcode to a new page to see if that helps. Otherwise I think you will have to recreate the page unfortunately. Did you add anything special when it started to break? Maybe shortcode or a custom script for instance?

Best regards,
Rikard