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Hi Hoff,
Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey platform,
I’m guessing you are using the layout builder to create your posts? If so then you will have to add all content to it manually using the builder. If you want the “regular” layout, then please use the default WordPress editor.
Best regards,
RikardHi Rebecca,
Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Thanks for letting us know, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Johnny Ray,
I’m not sure I understand the problem, I couldn’t see anything like that on my end. Could you try to explain a bit further please?
Best regards,
RikardFebruary 20, 2018 at 6:17 am in reply to: Menu Not Expanding on Mobile – Phone Number and Menu Text Font Size #914703Hi,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, just let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Darryl,
That sounds like a good plan, I’ll keep this thread open for you :-)
Best regards,
RikardHi kpeffer,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how we can reproduce the problem and where.
Best regards,
RikardHi wintner,
You should be able to delete all of those. If you want us to take a closer look then please include admin login details in private.
Best regards,
RikardHey Eoin,
It’s a media query, but I think either method should work more or less the same.
Best regards,
RikardHi,
Thanks for the feedback. Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardFebruary 20, 2018 at 5:43 am in reply to: Can't upload product image & login keeps redirecting #914692Hi,
Great, glad you found the problem and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 20, 2018 at 5:37 am in reply to: Events Calendar Pro Week View: Font Color changes from white to another color #914690Hey Susan,
Please try the following in Quick CSS under Enfold->General Styling:
.view-week #tribe-events a { color: #fff !important; }Best regards,
RikardHey sherryboyer,
Thanks for the login details. I couldn’t see which version of the theme you are running since you have renamed the theme, are you sure that you are running 4.2.3? If not then please try to update to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardFebruary 20, 2018 at 5:30 am in reply to: Problem with trying to save headers with "" tags- wiping out content #914685Hi,
Thanks for the login details, though I think you forgot to post the URL? Did you check that your strong tag is properly closed? If not it will likely break the content below it:
<strong>Bold text closed properly</strong>Best regards,
RikardHi Richard,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Suzanne,
We don’t actually handles any sales related matters ourselves, that is handled by Envato/Themeforest. That means we don’t have access to any records who purchased or not. Maybe you could try contacting their support?
Best regards,
RikardFebruary 20, 2018 at 4:57 am in reply to: Adding a contact form on top of a background image #914673Hi,
Thanks for the login details, I adjusted your Color Section a bit. You might want to try out different settings for the background image though, not sure it’s displaying how you want it to display.
Best regards,
RikardHey Matthias,
Did you check that the uploads folder on your WordPress installation has the correct settings, that you are allowed to upload images? You can check that by just uploading an image in the image gallery. If you should need to import the images manually, you can find them under enfold/includes/admin/demo_files/demo_images.
Best regards,
RikardFebruary 20, 2018 at 4:43 am in reply to: Demo Importing Didn't Work Error – Increased Memory, Still no dice #914663Hi Ja,
Yes that is correct, I didn’t realise that you were not the original poster. I’ll just paste the instructions in the thread instead:
Manual Demo Import ( XML File Import )
Manual Demo Import: If for some reason demo import from the theme options does not work for you, the demo site’s can be manually imported easily from the XML files provided in the theme.To import the XML demo data manually go to Admin > Tools > Import > WordPress (Install the WordPress Importer if it is not installed).
The XML demo data can be found in wp-content\themes\enfold\includes\admin\demo_files
Best regards,
RikardHey alexanderpischke,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard-
This reply was modified 7 years, 8 months ago by
Rikard.
Hi,
Thanks for that, it looks like you have line breaks inserted in your text. Could you try to remove them or any new lines you might have in there to see if that helps? If not then please post admin login details in private so that we can have a closer look.
Best regards,
RikardHey 007sebinator,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
Rikard -
This reply was modified 7 years, 8 months ago by
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