Page 1872 – Support | Kriesi.at – Premium WordPress Themes

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Posts
February 17, 2018 at 7:38 am in reply to: Events Calendar Pro Breaks Masonry Order by Options #913547

Rikard
Keymaster

Hi David,

Thanks for the feedback, for some reason that messes up the sort order, we are looking for a solution though.

Best regards,
Rikard

February 17, 2018 at 7:34 am in reply to: Screen Options Tab Not Showing Up In Advanced Layout Builder #913546

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 17, 2018 at 7:33 am in reply to: ISSUES WITH THE THEME #913545

Rikard
Keymaster

Hey Tommie Zam,

Please register on the forum and open a new thread there. Also please include admin login details in private so that we can access the backend of your site.

Best regards,
Rikard

February 17, 2018 at 7:30 am in reply to: Spinner keeps spinning in avia #913543

Rikard
Keymaster

Hi natalie_tyspower,

Please open a new thread and include admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 17, 2018 at 7:29 am in reply to: givewp styling button #913542

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 17, 2018 at 7:27 am in reply to: contents take time to load #913541
Rikard
Keymaster
Hey cipriana,

1. I couldn’t reproduce that on my end, please provide more info on the problem.

2. Please add this to Quick CSS:
```
.single_toggle p {
    padding: 1px 2px 1px 10px !important;
}
```
Best regards,
Rikard
February 17, 2018 at 7:23 am in reply to: Change position of mobile menu icon #913537

Rikard
Keymaster

Hi Chris,

I tried some different solution yesterday but I couldn’t make it look nice unfortunately. If you are ok with leaving the menu like it is then I think your users will understand that the mobile menu is accessible via that icon, it has become web standard more or less.

Best regards,
Rikard

February 17, 2018 at 7:21 am in reply to: Product Grid have odd line-breaks! #913536

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback, much appreciated :-)

Best regards,
Rikard

February 17, 2018 at 7:19 am in reply to: Layerslider and images missing when switching to PHP 7 #913535

Rikard
Keymaster

Hi Marco,

Enfold is compatible with the lower versions of php7, we have had some problems with 7.2 though. Could you post admin login details to the with problems so that we can have a closer look please?

Best regards,
Rikard

February 17, 2018 at 7:15 am in reply to: to force the display of the burger menu #913531

Rikard
Keymaster

Hi,

Your hosting provider might have changed something to block the automatic update coming through, I’m not sure exactly what it could be but it might be worth asking them why automatic updates from Envato are not shown on the site.

Best regards,
Rikard

February 17, 2018 at 7:13 am in reply to: Tabular Data Table Background color #913529

Rikard
Keymaster

Hi,

No problem, glad you found a different solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 17, 2018 at 7:11 am in reply to: Unique Styling for Featured Image Slider #913528

Rikard
Keymaster

Hey Brigitte,

I don’t understand what you mean by the green box, could you post a screenshot of it please?

Best regards,
Rikard

February 17, 2018 at 7:08 am in reply to: german language not well displayed #913526

Rikard
Keymaster

Hey juliaroder,

Do you mean that german special characters are not displayed properly? If so then I can’t reproduce the problem on my end, they all look fine.

If you should need any further help then please let us know how we can reproduce the problem.

Best regards,
Rikard

February 17, 2018 at 7:06 am in reply to: Can't save/publish new post #913525

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 17, 2018 at 7:05 am in reply to: Error in 4.2.3 – Blank Page/HTTP 500 #913524

Rikard
Keymaster

Hey Angelo,

There is always someone who gets a 500 internal server error on every update. Please see private for the previous version of the theme.

Best regards,
Rikard

February 17, 2018 at 7:01 am in reply to: password protected page not loading #913520

Rikard
Keymaster

Hi,

I’m seeing the error now, did you try to deactivate all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

February 17, 2018 at 6:56 am in reply to: Import Default Demo Fail #913518

Rikard
Keymaster

Hey Thomas,

Please see private.

Best regards,
Rikard

February 17, 2018 at 6:54 am in reply to: Importing from Wix #913517

Rikard
Keymaster

Hey Phil,

That is not possible unfortunately, you would have to recreate the design using the Layout Builder.

Best regards,
Rikard

February 17, 2018 at 6:53 am in reply to: Woo Commerce Product Image #913516

Rikard
Keymaster

Hi,

Maybe this will work out for you? https://sv.wordpress.org/plugins/woo-extra-product-options/. If not then please try to search for one.

Best regards,
Rikard

February 17, 2018 at 6:48 am in reply to: Text Labeling Full Frame Slider mixed letters #913515
Rikard
Keymaster
Hi Stefan,

Please try the following in Quick CSS under Enfold->General Styling:
```
.slideshow_caption h2 {
    text-transform: none !important;
}
```
Best regards,
Rikard
February 17, 2018 at 6:46 am in reply to: Email wont send from chrome #913514

Rikard
Keymaster

Hey Uroš,

Thanks for the login details, on which page can we find the contact form and how can we test this out?

Best regards,
Rikard

February 17, 2018 at 6:44 am in reply to: Custom blog layout #913513

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Please check and verify.

Best regards,
Rikard

February 17, 2018 at 6:41 am in reply to: Special heading center #913511

Rikard
Keymaster

Hey thdevries,

You can set that in the element options, look for Heading Style. There is an option there to have it centered.

Best regards,
Rikard

February 17, 2018 at 6:39 am in reply to: full screen slider not responsive on iphone #913510

Rikard
Keymaster

Hi Theo,

Could you post a screenshot from you actual device so that we can understand the problem a bit better please?

Best regards,
Rikard

February 17, 2018 at 6:33 am in reply to: how to install Enfold into a client and prevent they get a copy of Enfold? #913507

Rikard
Keymaster

Hey artsjedi,

If they have access to the server then I would say no, there is no possibility to prevent that.

Best regards,
Rikard

February 17, 2018 at 6:31 am in reply to: Fullwidth Easy Slider – text not showing on mobile #913506

Rikard
Keymaster

Hey Elise,

Do you mean the logo and the menu items? It’s displayed smaller and in the burger menu on mobile devices.

Best regards,
Rikard

February 17, 2018 at 6:27 am in reply to: Footer Columns and Layout elements broken #913503

Rikard
Keymaster

Hi Jochen,

Great, glad you found the cause. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 17, 2018 at 6:21 am in reply to: icon box with 1/2 column error #913499

Rikard
Keymaster

Hi Tom,

I’ve never seen that before, likely due to most customers not using layout shortcodes in an element like that which is not supported by the layout builder. I’m guessing that is happening because you are using shortcodes, if you only use regular content, does the same thing happen?

Best regards,
Rikard

February 17, 2018 at 6:16 am in reply to: udate auf #913498

Rikard
Keymaster

Hi Thomas,

I’m not sure what could be going wrong there unfortunately, could you try to update manually via FTP to see if that works better maybe? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 17, 2018 at 5:56 am in reply to: Testimonial slider is "jumping" #913490
Rikard
Keymaster
Hi Brita,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-slider-testimonials.avia-testimonial-wrapper {
    min-height: 250px;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,131 through 56,160 (of 92,374 total)

← 1 2 3 … 1,871 1,872 1,873 … 3,078 3,079 3,080 →