Page 1856 – Support | Kriesi.at – Premium WordPress Themes

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April 3, 2018 at 6:09 am in reply to: Team Member Circle on Mobile #936319

Rikard
Keymaster

Hey immergellc,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

April 3, 2018 at 6:01 am in reply to: Color Section Background Image Issues #936318

Rikard
Keymaster

Hey snxodesk,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 3, 2018 at 5:58 am in reply to: Theme Update Problem #936317

Rikard
Keymaster

Hey JQuin10461,

Could you try to completely remove the theme files via FTP, and then upload them again from a fresh file downloaded from your themeforest account please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 3, 2018 at 5:56 am in reply to: Put NewsLetter in Footer #936316

Rikard
Keymaster

Hey gb,

I’m unsure what you are referring to since you linked to the overview page, if you click Remove Frame in the top right hand corner of the link you posted then you will be able to see the full URL.

Best regards,
Rikard

April 3, 2018 at 5:54 am in reply to: Can't edit text in Layout Editor #936313

Rikard
Keymaster

Hey jon91,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem.

Best regards,
Rikard

April 3, 2018 at 5:53 am in reply to: IMPORT DEMO BAND (WHITE SCREEN) #936312

Rikard
Keymaster

Hey mleite1,

Sorry for the problems, if you want to import the demo manually then you will find instructions in private. If that doesn’t work either then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 3, 2018 at 5:49 am in reply to: Image caption from gallery obstructs images in lightbox (glitch on mobile only) #936310

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 3, 2018 at 5:47 am in reply to: text size of link in footer #936309
Rikard
Keymaster
Hey jleclair87,

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer .menu-footer-container ul li a {
  font-size:16px !important;
}
```
Best regards,
Rikard
April 3, 2018 at 5:46 am in reply to: Dev Sites Before Purchasing Theme #936308

Rikard
Keymaster

Hey James Carter Hall,

Thanks for using Enfold and for reaching out, if you are only using the unlicensed versions on development sites then we are ok with that, just as long as you purchase licenses once the sites are live :-)

Best regards,
Rikard

April 3, 2018 at 5:34 am in reply to: contact form is sending from the wrong email address #936306

Rikard
Keymaster

Hi,

What happens if you don’t use Gsuite? Does it work as intended?

Best regards,
Rikard

April 3, 2018 at 5:31 am in reply to: Grid boxes spacing #936305
Rikard
Keymaster
Hi,

Please try this instead:
```
.page-id-206 .avia-builder-el-18 {
  margin-top:10px !important;
}
```
Best regards,
Rikard
April 3, 2018 at 5:28 am in reply to: Help with two-column layout and background image #936304

Rikard
Keymaster

Hey Monica,

You should be able to achieve that using the 1/2 elements for your text, though you will need custom CSS for the background. Please post a link to where we can see the actual elements on your site.

Best regards,
Rikard

April 3, 2018 at 5:26 am in reply to: Logo in header #936303
Rikard
Keymaster
Hi,

Thanks for that, I added this to your Quick CSS and your logo is showing now:
```
#top .av_header_transparency.av_alternate_logo_active .logo a > img {
    opacity: 1 !important;
}
```
Best regards,
Rikard
April 3, 2018 at 5:22 am in reply to: Easy slider is not showing first image #936302

Rikard
Keymaster

Hey DesignProvider,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 3, 2018 at 5:19 am in reply to: Left Sidebar: change to left align #936300

Rikard
Keymaster

Hi sambo258,

Great, it’s easy once you learn how to do it :-)

Best regards,
Rikard

April 3, 2018 at 5:17 am in reply to: menu items overlaying logo on iPad in landscape mode #936299

Rikard
Keymaster

Hi,

Thanks for the feedback, though the link you posted is not loading. Are you sure the URL is correct and that the site is up?

Best regards,
Rikard

April 3, 2018 at 5:12 am in reply to: Layout Editor and Standard Editor #936296

Rikard
Keymaster

Hi Christa,

Thanks for the feedback, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 3, 2018 at 5:10 am in reply to: Text Block not working right #936295

Rikard
Keymaster

Hi,

Thanks for the login details, though I’m not sure I understand the problem. What exactly is wrong with the Text Block element and how can we reproduce it?

Best regards,
Rikard

April 3, 2018 at 5:06 am in reply to: Category page layout customization #936294

Rikard
Keymaster

Hi sambo258,

Thanks for the feedback, very helpful.

Best regards,
Rikard

April 3, 2018 at 5:05 am in reply to: Back End of Site Looks Strange #936293

Rikard
Keymaster

Hey connect4consulting,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 3, 2018 at 4:49 am in reply to: Element not loading – Only squares during first loading #936291

Rikard
Keymaster

Hey jualcald,

The icons on your site is loading fine on my end, I couldn’t see any squares at all on the first load. Did you try to clear your browser cache and reload the page? You could also load it in an incognito window using Chrome which should leave all cache out.

Best regards,
Rikard

April 3, 2018 at 4:45 am in reply to: Problem when changing url of existing post #936289

Rikard
Keymaster

Hey joharbi,

That should not happen. We would need to see that actually happening to be able to help you out though.

Best regards,
Rikard

April 3, 2018 at 4:42 am in reply to: Change style of product search button #936287
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
#woocommerce_product_search-3 button {
    background: #7569c5;
    padding: 10px 20px;
    border: none;
    border-radius: 2px;
    color: white;
}
```
Best regards,
Rikard
April 3, 2018 at 4:37 am in reply to: Enfold is VERY SLOW… #936285

Rikard
Keymaster

Hi,

Thanks for the feedback, though I can’t reproduce those results. Once I have put in the htaccess login details, then it loads within a few seconds. I would like to test it with a tool but that is not possible since the site is password protected.

Best regards,
Rikard

April 3, 2018 at 4:34 am in reply to: Icons and Icon Captions #936283
Rikard
Keymaster
Hey Gene,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .av_icon_caption {
    font-size: 20px;
    font-weight: 600;
}
```
Best regards,
Rikard
April 3, 2018 at 4:25 am in reply to: Using Avia Framwork for blog articles? #936281

Rikard
Keymaster

Hey Tom,

Thanks for reaching out. The problem with Yoast is the same with the builder for Enfold, the reason is that Yoast cannot read shortcode which most layout builders use. Please have in mind that it won’t affect your actual SEO results though.

If you use the Enfold layout builder for your posts, then you will have to add the excerpt to the post manually.

Hope that answers your questions.

Best regards,
Rikard

April 3, 2018 at 4:22 am in reply to: Why is the site so narrow and not taking the full width of the screen? #936280

Rikard
Keymaster

Hey DROR,

I couldn’t reproduce that result on my end on a 13″ laptop, what type of screen are you on when seeing that?

Best regards,
Rikard

April 3, 2018 at 4:18 am in reply to: How to add padding on the left #936278
Rikard
Keymaster
Hey DROR,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-18798 #av_section_2 .article-icon-entry {
  padding-left:20px;
}
```
Best regards,
Rikard
April 3, 2018 at 4:12 am in reply to: Color section missing and slider broken in mobile browser (Chrome) #936276

Rikard
Keymaster

Hey hannakor,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 3, 2018 at 4:09 am in reply to: URLs in mobile Burger Menu visible #936275

Rikard
Keymaster

Hi Mathias,

Glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,651 through 55,680 (of 93,285 total)

← 1 2 3 … 1,855 1,856 1,857 … 3,108 3,109 3,110 →