Page 1854 – Support | Kriesi.at – Premium WordPress Themes

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March 5, 2018 at 7:57 am in reply to: FEATURE REQUEST- PHONE ICON FOR TOP BAR for PHONE NUMBER #921329

Rikard
Keymaster

Hi,

I tried just now and I get the same message as Nikko, do you have any geo-blocking active?

Best regards,
Rikard

March 5, 2018 at 7:56 am in reply to: Menu Separator #921328

Rikard
Keymaster

Hey GaryBroadhurst,

What kind of separator would you like? Could you post a link to the site in question?

Best regards,
Rikard

March 5, 2018 at 7:53 am in reply to: enfold upgrade to 4.2.4!!! #921327

Rikard
Keymaster

Hey 2starthereMPA_2017,

You can’t download the theme from our site, you will find it in your Themeforest account.

Best regards,
Rikard

March 5, 2018 at 7:51 am in reply to: Issues downloading theme #921326

Rikard
Keymaster

Hi,

Ok, that’s strange. Maybe there’s a bug? Anyway, you can try the file in private instead.

Best regards,
Rikard

March 5, 2018 at 7:48 am in reply to: Contact Form Change font color and add padding to the right #921325
Rikard
Keymaster
Hey LindaK,

The font already looks light, did you manage to get that working already? If you want to add some padding then please try this in Quick CSS:
```
.page-id-3249 .avia-builder-el-5 {
  padding-right:20px;
}
```
Best regards,
Rikard
March 5, 2018 at 7:45 am in reply to: Enfold Portfolio Gallery #921324

Rikard
Keymaster

Hi Carolin,

You can use the Portfolio Grid element for that.

Best regards,
Rikard

March 5, 2018 at 7:42 am in reply to: Activating Page Builder into WP Courseware units #921321

Rikard
Keymaster

Hi Phet,

Great, glad you found the name and thanks for sharing. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 7:41 am in reply to: Displaying MP4 video #921320

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also please point out where you are trying this out.

Best regards,
Rikard

March 5, 2018 at 7:39 am in reply to: Blank site after updating to 4.2.5 #921319

Rikard
Keymaster

Hi iteamar,

Please open a new thread and we’ll send you the previous version of the theme there.

Best regards,
Rikard

March 5, 2018 at 6:13 am in reply to: Unable to Edit Pages #921314

Rikard
Keymaster

Hi,

Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 5, 2018 at 6:12 am in reply to: Title in Caps #921313

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 6:11 am in reply to: Header BUG #921312

Rikard
Keymaster

Hey gzelasco,

Did you try to clear the cache from your caching plugin and reload the page?

Best regards,
Rikard

March 5, 2018 at 6:08 am in reply to: Registration help! #921310
Rikard
Keymaster
Hey Jane Oliver,

I’ve changed your email, you can login with the details in private.

Best regards,
Rikard
- This reply was modified 7 years, 5 months ago by Rikard.
March 5, 2018 at 6:04 am in reply to: Enfold 4.2.5 | WooCommerce 3.3.3 | PHP 5.6.30 #921307

Rikard
Keymaster

Hi,

I can confirm that there are problems on some installations, though that is case on most updates unfortunately. It’s close to impossible for us to do testing on all types of servers and setups, and with an almost infinite combination of plugins etc. We still haven’t been able to reproduce the problems on any of our own installations for instance.

If you don’t have to update then you can hold off if you like, we should hopefully have a new version of the theme available this week.

If you want a close-to fail safe way of updating your sites, then you should try to have a process like this.

Best regards,
Rikard

March 5, 2018 at 5:53 am in reply to: Contact Form #921306
Rikard
Keymaster
Hi Patrik,

Thanks for that, we only have one german speaking moderator unfortunately.

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .avia-datepicker-div.ui-datepicker {
    width: 500px !important;
}

#top .avia-datepicker-div.ui-datepicker .ui-datepicker-prev {
    width: 100px !important;
}
```
Best regards,
Rikard
March 5, 2018 at 5:47 am in reply to: Issue with fullwidth sub menu on translated page #921305

Rikard
Keymaster

Hi,

Yes that is correct, sometimes you need to do that to re-save the settings unfortunately.

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 5:44 am in reply to: Changing header isn't working and pages doesn't have "whitespace" on the sides #921304

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 5:43 am in reply to: logging into forum #921302

Rikard
Keymaster

Hi,

Great, glad we could help. See you on the forum :-)

Best regards,
Rikard

March 5, 2018 at 5:42 am in reply to: Modify Media Element Image – add border instead of default #921301
Rikard
Keymaster
Hey LindaK,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-image-container-inner {
  border:1px solid #ddd !important;
}
```
Best regards,
Rikard
March 5, 2018 at 5:41 am in reply to: Cart page displays product title under quantity selector #921300

Rikard
Keymaster

Hey Vrout,

It looks like it’s caused by the markup you have used in the title, it’s not possible to remove that with CSS though. Could you try to remove the markup then we change your titles the way you like them using CSS maybe?

Best regards,
Rikard

March 5, 2018 at 5:35 am in reply to: How to remove the border below the heading? #921299

Rikard
Keymaster

Hey LindaK,

I’m not sure exactly what you are looking to remove, the line under Our Mission or the line under the menu item?

Best regards,
Rikard

March 5, 2018 at 5:32 am in reply to: Tab Section height problem #921298

Rikard
Keymaster

Hey scato,

Thanks for the link, though I can’t see anything like that on my end using Chrome. Could you post a screenshot highlighting the problem and let us know in which browser you are getting the error please?

Best regards,
Rikard

March 5, 2018 at 5:30 am in reply to: Main Menu Links Theme Options #921297

Rikard
Keymaster

Hey LindaK,

I’m not sure exactly what you mean by default, since we have several demos with different settings to the menu. Can’t you simply change to the colour of your choice?

Best regards,
Rikard

March 5, 2018 at 5:28 am in reply to: Rounded corners in the price table #921296

Rikard
Keymaster

Hey josollazzo,

Could you post a link to where we can see the element in question so that we can take a closer look please?

Best regards,
Rikard

March 5, 2018 at 5:27 am in reply to: No main menu on Woocommerce's single product page #921295
Rikard
Keymaster
Hi,

You have this in enfold.css, could you try to remove it?
```
.woocommerce nav.main_menu {
    display: none!important;
}
```
Best regards,
Rikard
March 5, 2018 at 5:19 am in reply to: Pages showing in Blog Posts module with grid #921293

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 5:19 am in reply to: change blog text color of date, comments, author, social icon popups, password #921292

Rikard
Keymaster

Hey murdochduncan,

Thanks for the login details. That is coming from your theme settings, please go to Enfold->General Styling->Main Content. Look for the Main Content secondary font color settings. I changed it to red already to make it visible.

Best regards,
Rikard

March 5, 2018 at 5:08 am in reply to: Funnel form enfold #921290

Rikard
Keymaster

Hey wowalive,

There is nothing like that in the theme by default unfortunately, did you try searching in the plugin repository?

Best regards,
Rikard

March 5, 2018 at 5:05 am in reply to: WPML: Translation only shows title – conflict with #921288

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 5:04 am in reply to: Responsive Gallery: double images overlaying #921287

Rikard
Keymaster

Hey JMDP,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
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Posts

Viewing 30 posts - 55,591 through 55,620 (of 92,405 total)

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