Forum Replies Created
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April 4, 2018 at 11:38 am in reply to: Customize blog layout – number of posts preview and their apparences- #937087
Hi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 4, 2018 at 11:34 am in reply to: Enfold Set Socket Top and Bottom Border Colour and Thicker #937084Hey nacaal,
I’m not sure what you mean by socket colour on top and bottom only, could you try to explain a bit further? If you have a screenshot highlighting your intentions then it will make it easier for us to understand what you are looking to achieve.
Best regards,
RikardHi,
Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 4, 2018 at 11:25 am in reply to: One menu item is returning a 404 error on mobile but not desktop #937079Hi,
Thanks for that, though the login details are not working. Could you check and verify please?
As for your problem; like Victoria stated, the link you posted results in a 404 on desktop as well so it likely means that you have the wrong URL in your menu item. Could you check that first please?
Best regards,
RikardHi,
I think it will be hard to help you out since we can’t reproduce the error. Both me and Basilis are seeing the same thing on your own installation, which indicates that the problem is local. Could you link to the backend of the page where you got your screenshot from just to make sure?
Best regards,
RikardHi,
Great, glad you got it working.
About your contact form, please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
RikardHi,
Thanks for that, could you try to disable all plugins except WooCommerce to see if there is a conflict coming from any of them please?
Best regards,
RikardApril 4, 2018 at 7:46 am in reply to: Debug bar doesn't show although Debug code added in functions.php child theme #936996Hey Patrickm89,
Thanks for the login details. Could you try to add it to the functions.php file your child theme? It’s empty at the moment.
Best regards,
RikardHey kellyCraftMedia,
Please try the following in Quick CSS under Enfold->General Styling:
.av-alb-blogposts article { border-bottom: 1px solid #ddd; margin-bottom: 40px; }Best regards,
RikardHey celum78770,
First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardApril 4, 2018 at 7:38 am in reply to: Main Menu empty after upgrading to Enfold 4 from version 3 #936990Hi Thomas,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the feedback. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardApril 4, 2018 at 7:34 am in reply to: Creative Studio Demo-changing body font color and losing part of layout #936984Hey msharno1,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi jillsross,
Please open a new thread, helping more than one customer in the same thread can get messy and confusing unfortunately.
Best regards,
RikardHi,
Thanks for the feedback. Did you check in an incognito window using Chrome?
Best regards,
RikardHey Howard Jennings,
Sorry for the problems. Could you try to remove the entire theme folder via FTP, and then re-upload a fresh copy to see if that helps?
Best regards,
RikardHi Joakim,
Great, glad we could help and thanks for the kind words :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the video :-)
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on which page this is happening on.
Best regards,
RikardApril 4, 2018 at 7:05 am in reply to: Large logo on header to expand into content and Meta area #936963Hi,
Thanks for the feedback. Please try this CSS as well:
.av-logo-container { max-width: 100% !important; }Best regards,
RikardHi,
Thanks for the screenshot. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi BodyTalkCare,
Thanks for the feedback :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 4, 2018 at 6:42 am in reply to: Headline Rotator Bumps Rotating Portion of Headline to Two Lines #936953Hey LesleyJean,
Please try the following in Quick CSS under Enfold->General Styling:
.av-rotator-text { width: 100% !important; text-align: center !important; }Best regards,
RikardApril 4, 2018 at 6:36 am in reply to: Problem in the order page with general conditions of sales #936951Hey agco83,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi LesleyJean,
Please try the following in Quick CSS under Enfold->General Styling:
.av-rotator-text { width: 100% !important; text-align: center !important; }Best regards,
RikardHi,
If it’s showing in incognito mode then you are getting cached results in your regular browsers. Please try to clear the cache from your browsers and reload the page to see if that helps.
Best regards,
RikardHi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard -
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