Page 1845 – Support | Kriesi.at – Premium WordPress Themes

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Posts
April 9, 2018 at 7:24 am in reply to: Mobile Menu should allways displayed #938986

Rikard
Keymaster

Hi Hans-Gerd,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 9, 2018 at 7:20 am in reply to: The page automatically moves up and down by itself #938981
Rikard
Keymaster
Hi,

Thanks for the feedback. You can try something like this in Quick CSS:
```
.avia-testimonial-row {
  height:400px !important;
  min-height: 400px !important;
}
```
Best regards,
Rikard
April 9, 2018 at 7:16 am in reply to: Menu Custom CSS Classes in Navigation Widget #938979

Rikard
Keymaster

Hey Christoph,

Where can we see the element where this is not working?

Best regards,
Rikard

April 9, 2018 at 7:15 am in reply to: 2 More Sites Went Down with Latest Version of Enfold #938977

Rikard
Keymaster

Hi,

Great, glad you got it working. If you want a safe update process then you should consider performing them on a staging version of the site first. If you want to make sure that nothing changed on the site, then you should try to follow a process like this.

Best regards,
Rikard

April 9, 2018 at 7:12 am in reply to: Layout on iPhone and iPad too much space and padding #938975

Rikard
Keymaster

Hey Kim,

First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 9, 2018 at 7:11 am in reply to: Reverse colors of Fontello Icons on hover #938974

Rikard
Keymaster

Hey pamacheyon,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 9, 2018 at 7:10 am in reply to: Links and Text in the footer #938973

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 9, 2018 at 7:09 am in reply to: Browser tab – remove the dash between Site title and Tagline. #938972

Rikard
Keymaster

Hey pamacheyon,

Maybe this will help you out? Otherwise you should be able to control that with a plugin like Yoast SEO.

Best regards,
Rikard

April 9, 2018 at 7:03 am in reply to: Invisible text on burger on mobile #938971
Rikard
Keymaster
Hey Lynnie,

Please try the following in Quick CSS under Enfold->General Styling:
```
#av-burger-menu-ul .avia-menu-text {
  color:#FDFAFD !important;
}
```
Best regards,
Rikard
April 9, 2018 at 7:00 am in reply to: Mobile Menu Issue Based on Custom CSS #938970
Rikard
Keymaster
Hey Ryan,

This is the offending CSS, it looks like it’s in your Quick CSS:
```
@media only screen and (max-width: 767px) {
.fallback_menu, .av-main-nav-wrap {
    display: none !important;
}
}
```
Best regards,
Rikard
April 9, 2018 at 6:56 am in reply to: Change color of code block #938969

Rikard
Keymaster

Hi lbccomm,

Great, glad you got it working. Shall we close this thread then?

Best regards,
Rikard

April 9, 2018 at 6:54 am in reply to: logo with padding being cut off in shrinking header #938968

Rikard
Keymaster

Hi,

Great, please let us know if you should need any further help on topic.

Best regards,
Rikard

April 9, 2018 at 6:27 am in reply to: Remove menu #938963
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
nav.main_menu {
  display:none !important;
}
```
Best regards,
Rikard
April 9, 2018 at 6:21 am in reply to: Can not set image product (Woocommerce) #938960

Rikard
Keymaster

Hey Santiago Moyano,

Please register on the support forum for technical support. Open a new thread on the forum and include admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 9, 2018 at 6:16 am in reply to: How to remove image from blog post #938958

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 9, 2018 at 6:13 am in reply to: Layer Slider is blank #938956

Rikard
Keymaster

Hey timehascome,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 9, 2018 at 6:05 am in reply to: How to move logo to the left of mobile? #938952
Rikard
Keymaster
Hey DROR,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
span.logo, span.logo img {
  float:left !important;
}
}
```
Best regards,
Rikard
April 9, 2018 at 6:00 am in reply to: Single event title in Events Calendar H2 instead of H1 #938951

Rikard
Keymaster

Hi Sophie,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

April 9, 2018 at 5:58 am in reply to: Keeping Homepage on Mobile the same #938950

Rikard
Keymaster

Hi,

Great, glad you got it working. So everything is under control now?

Best regards,
Rikard

April 9, 2018 at 5:56 am in reply to: Cannot Install Gmedia Related Plugin from Codecanyon #938948

Rikard
Keymaster

Hi,

Thanks for the feedback. I still can’t understand how it can be theme related that you cannot install a plugin in WordPress?

Best regards,
Rikard

April 9, 2018 at 5:54 am in reply to: can't save changes in pages #938947
Rikard
Keymaster
Hey studioeleven11,

Thanks for the login details. On which page are you having this problem? It’s likely due to open html markup in your content, so please look for anything like that just before the builder starts breaking:
```
<strong>Bold text closed properly</strong>
```
Best regards,
Rikard
April 9, 2018 at 5:51 am in reply to: Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description #938944

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 9, 2018 at 5:44 am in reply to: Child theme and demos #938941

Rikard
Keymaster

Hey giorgiosilvia,

Yes you can do that and the process is the same, just import the demo in the theme options.

Best regards,
Rikard

April 9, 2018 at 5:43 am in reply to: form in lightbox doesn't work #938940

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 9, 2018 at 5:36 am in reply to: Can't get this widget area in the header working #938939
Rikard
Keymaster
Hi Ralf,

Thanks for the clarification, please try this in Quick CSS:
```
#custom_html-4 {
  padding:0 !important;
}
```
Best regards,
Rikard
April 9, 2018 at 5:32 am in reply to: Post slider arrows #938938

Rikard
Keymaster

Hi,

Thanks for the link, though I would recommend you to not change that. I’m on a 13″ laptop, and the arrows would go off screen if you place them outside of the element.

Best regards,
Rikard

April 9, 2018 at 5:29 am in reply to: Changing Font Family throughout whole Enfold #938937
Rikard
Keymaster
Hey Edsbjerg,

It looks like you have PHP in your CSS, that is not a good idea:
```
add_filter(‘avf_template_builder_content’, ‘avia_add_social_toolbar_template_builder’, 10, 1);
function avia_add_social_toolbar_template_builder($content = “”)
{
$content .= avia_social_share_links(array(), false, ”, false);
$content .= ”;
return $content;
}
```
```
add_filter( ‘avf_google_heading_font’, ‘avia_add_heading_font’);
function avia_add_heading_font($fonts)
{
$fonts[‘Titillium+Web’] = ‘Titillium+Web’;
return $fonts;
}
```
Please remove it if it’s in your Quick CSS. If you need guidance on how to add a font to the theme then please refer to this: http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/

After you have imported the font you can set it in the theme options.

Best regards,
Rikard
April 9, 2018 at 5:23 am in reply to: Icon list title tag #938936
Rikard
Keymaster
Hi,

Thanks for the link. Please try the following in Quick CSS under Enfold->General Styling:
```
.iconlist_content_wrap h3 {
  margin-top:0 !important;
}
```
Best regards,
Rikard
April 9, 2018 at 5:21 am in reply to: Main Menu #938935

Rikard
Keymaster

Hi,

I’m not sure what you what problems you are facing either to be honest, did you try to create your menu under Appearance->Menus? If so, what exactly are you having problems with?

Best regards,
Rikard

April 8, 2018 at 2:16 pm in reply to: Enfold content updating issue #938785

Rikard
Keymaster

Hi,

Please see my previous reply, we don’t offer technical support in this channel.

Include full login credentials in your new thread on the forum, you seem to have missed a username in your last reply.

Best regards,
Rikard
Author

Posts

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