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Hi,
I’m not sure if that would be possible, since the secondary menu is full width. But the area you indicated is where the main menu usually is, why don’t you use that instead?
Best regards,
RikardHey Richard,
Do you mean like on the URL in private? If so then they are loading just fine on my end. Could you try clearing your browser cache and reload to see if that helps?
Best regards,
RikardMay 8, 2018 at 4:40 am in reply to: background video on layerslider 'youtube' no longer plays. #953045Hi,
Thanks for that, though the video is playing fine on my end? I vaguely remember giving you the same answer in another thread but I might be wrong :-)
Best regards,
RikardHi,
Thanks for the kind words :-)
Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Andrew,
Thanks for the feedback. If there is open markup, the Layout Builder will usually break at the element just under the element with the open markup, and everything below it will just be removed once you save. We are working on a solution for this but it might take a while since we likely need to rebuild the whole Layout Builder from the ground up. Let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Glad we could help, please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi David,
Sorry but I still can’t even load the login page, please see private. Are you blocking certain types of traffic in some way?
Best regards,
RikardHi,
Thanks for that, I removed the Contact Form 7 shortcode. Please try adding this to Quick CSS:
.home #contact .av-extra-border-element { margin-top: -100px !important; }Best regards,
RikardHey bobfurgo,
I can’t see anything auto-playing on my end using Chrome, I can only see a grid row with a Vimeo video added to it?
Best regards,
RikardHi Mike,
Thanks for the feedback, though your site seems to be deleted? Both URLs lead to 404 pages.
Best regards,
RikardMay 7, 2018 at 3:05 pm in reply to: Update Failed: Download failed. cURL error 6: Could not resolve host #952700Hi Michael,
I’m not sure exactly what could be going wrong, but it might be that your host is blocking certain traffic like from Themeforest in this instance, or maybe vice versa. I can’t say that for sure unfortunately. If you want to dig deeper then I think you will have to look at the server logs to see what the exact error message is at the time of the failed update.
Best regards,
RikardMay 7, 2018 at 3:03 pm in reply to: Update Failed: Download failed. cURL error 6: Could not resolve host #952698Hi ghrahams,
Great, glad you got it working and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi jewsforjesus,
Yes, you can download it from your Themeforest account. Please try that out.
Best regards,
RikardMay 7, 2018 at 2:55 pm in reply to: Self-hosted video not working in color section background #952692Hey czar,
Please post login details in private as your site is in under construction mode.
Best regards,
RikardHey paperaino,
Your site seems to be loading fine on my end, did you manage to get it working?
Best regards,
RikardHi,
Great, glad you got it working. Did you make sure to clear your browser cache and reloading the page making changes?
Best regards,
RikardHi,
Thanks for the info. If you want that to appear at the bottom of you blog posts then you can try to copy single.php to your child theme and add the shortcode using the do_shortcode function just before the closing of the ending div elements online 66-68.
Best regards,
RikardHi,
If you are working on a local machine then you can mark the file in question and select cmd/ctrl+c, then navigate to where you want the new file and select cmd/ctrl+v.
Best regards,
RikardHey daniloronchi,
The PHP version is likely the problem, upgrading to 5.6 should fix it. Using 7.0 would be better for the sites performance if you are able to use that as well.
Best regards,
RikardHey Gaso,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHi,
Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Dan,
Thanks for the feedback, though there is nothing in the theme which prevents from sharing your posts. Could you try to deactivate all plugins to see if one of them is causing a conflict maybe?
Best regards,
RikardMay 7, 2018 at 6:37 am in reply to: Background image for alternate content and footer doesn’t show. #952509Hey hansfontijn,
Thanks for the link, though I’m not sure which images you are having problems with. Could you try to point them out on the site or in a screenshot please?
Best regards,
RikardHi,
Thanks for the feedback. If it’s working on your development site and the live site is updated then it should work there as well. Are you using any caching plugins? If so then please try to clear the cache from them to see if that helps.
Best regards,
RikardMay 7, 2018 at 6:29 am in reply to: Easy slider does not show if "Load only used elements" is active #952506Hey turistai,
Sorry for the problems. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Karsten,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi John,
Thanks for checking in. I’m not sure exactly what you are referring to since I can’t see a link to your site. Could you post that here so that we can have a closer look at it please?
If you want to edit the text of your menu items then you can do so under Apperance->Menus.
I think you are referring to the footer for your question about the 4 boxes. You can edit those under Appearance->Widgets.
Best regards,
RikardMay 7, 2018 at 6:16 am in reply to: How to edit the description of woocommerce product category? #952500Hi,
Yes that should be possible, but then you will need to override the WooCommerce template.
Best regards,
RikardHey omshiva,
Sorry for the problems. Could you try to completely delete the entire theme folder (not the child) from the server and then re-upload the new version to see if that works better please?
Best regards,
RikardHi Ushbot,
Did you try to use the shortcode in the link posted above? Thanks @guenni007 for helping out :-)
Best regards,
Rikard -
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