Page 1812 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2018 at 6:05 am in reply to: Creative Studio Demo-changing body font color and losing part of layout #941814

Rikard
Keymaster

Hi,

Your font is black so everything is working as it should, maybe you should try changing the font weight a bit instead, or change to a different font?

Best regards,
Rikard

April 14, 2018 at 6:01 am in reply to: Portfolio grid compatibility issues on safari #941813

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 14, 2018 at 5:49 am in reply to: Side bars not appearing on blog page #941812

Rikard
Keymaster

Hi,

It should, I’m not sure why it was not working on your particular site though. Did you make any CSS changes which might have affected that?

Best regards,
Rikard

April 14, 2018 at 5:47 am in reply to: Mobile Version Of My Site – Want a different page of the image to show #941811

Rikard
Keymaster

Hi Josh,

Was this supposed to be a reply to an existing thread maybe? Could you include a link to your site as well please? I’ll tag Mike for the topic, hopefully he knows what you mean by your questions.

Best regards,
Rikard

April 14, 2018 at 5:44 am in reply to: Sequence order masonry portfolio grid. #941810

Rikard
Keymaster

Hi,

It seems like the login token has expired, could you generate a new one or post temporary admin login details in private please?

Best regards,
Rikard

April 14, 2018 at 5:42 am in reply to: Ich kann meine Inhalte im Backendbereich nicht mehr verändern #941809

Rikard
Keymaster

Hey kleinerladen,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, on which pages are you having this problem?

Best regards,
Rikard

April 14, 2018 at 5:41 am in reply to: Inlined dynamic styles #941808

Rikard
Keymaster

Hi,

Please try to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 5:35 am in reply to: columns different heights in responsive mode #941807

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 14, 2018 at 5:34 am in reply to: Enfold Robots.txt #941804

Rikard
Keymaster

Hi Mark,

Great, glad you got it working and thanks for sharing your solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 5:32 am in reply to: Disappearing header and SEO #941802
Rikard
Keymaster
Hey Colin,

I don’t think it will, the content is still there and is readable by crawlers.

Best regards,
Rikard
- This reply was modified 7 years, 4 months ago by Rikard.
April 14, 2018 at 5:31 am in reply to: Mobile version fullwidth slider covers color section below #941801

Rikard
Keymaster

Hi Holger,

I’m not sure I understand what you mean by that, could you post a screenshot of the problem and what exactly you want to change please?

Best regards,
Rikard

April 14, 2018 at 5:29 am in reply to: Enfold theme – Layer Sldier not responsive on mobile devices #941800

Rikard
Keymaster

Hi,

Did you check your settings under Enfold->Main Menu? If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 14, 2018 at 5:22 am in reply to: change website to https #941799

Rikard
Keymaster

Hi Conny,

Your images should automatically be using HTTPS from now on, if you are linking manually then you will need to use https instead of http though. If resources are loaded over http some browsers like Chrome will class the page as not 100% secure so I would recommend you to always use https.

Best regards,
Rikard

April 14, 2018 at 5:15 am in reply to: Black pages after saving and updating page #941798
Rikard
Keymaster
Hi Richard,

Thanks for the feedback, this usually happens when there is open html markup on the page. For instance if you forgot to close a strong tag or something like that. Could you check if there might be a tag you have forgotten to close somewhere?
```
<strong>Bold text closed properly</strong>
```
Best regards,
Rikard
April 14, 2018 at 5:11 am in reply to: Reduce size of the socket line & title line high #941796
Rikard
Keymaster
Hi,

Thanks for the feedback, please try this instead for the socket:
```
#socket .container {
    padding-top: 5px !important;
    padding-bottom: 5px !important;
}
```
And this for the title bar:
```
.title_container .container {
    padding-top: 5px !important;
    padding-bottom: 5px !important;
    min-height: 10px !important;
}
```
Best regards,
Rikard
- This reply was modified 7 years, 4 months ago by Rikard.
April 14, 2018 at 5:08 am in reply to: Stick a button to the bottom of a cell #941795
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this instead:
```
.stick-to-bottom {
    display: block;
    text-align: center;
    clear: both;
    position: absolute;
    bottom: 0;
    left: 50%;
    transform: translateX(-50%);
    margin-bottom:20px;
}
```
Best regards,
Rikard
April 14, 2018 at 4:58 am in reply to: Nach Upade auf php 7.2 laäuft der Layer Slider nicht mehr #941794

Rikard
Keymaster

Hi,

Thanks for the feedback and sorry for the problems, we have had some problems with 7.2 in the past and we’re working on making the theme fully compatible. Would you be ok with running 7.1 for now?

Best regards,
Rikard

April 14, 2018 at 4:56 am in reply to: Location of the file where script included #941793

Rikard
Keymaster

Hi,

Thanks for the clarification. They are added in functions.php starting on line 350.

Best regards,
Rikard

April 13, 2018 at 7:51 am in reply to: Italics in «html personnalisé» widget #941317
Rikard
Keymaster
Hey guylene1,

Please try this instead:
```
<span style="font-style:italic;">Le faux littéraire. Plagiat littéraire, intertextualité et dialogisme (2005)</span>
```
Best regards,
Rikard
April 13, 2018 at 7:49 am in reply to: Blog/post styling #941316

Rikard
Keymaster

Hey Josh,

We can help you out with small CSS changes, though I’m not sure exactly what you are looking to change? Please post screenshots highlighting the changes you want to make.

You can only run one theme at a time in WordPress.

You can use the Layout Builder in Enfold to change the layout of your blog posts on the backend.

Best regards,
Rikard

April 13, 2018 at 7:44 am in reply to: Annoying Gap Above Portfolio #941314

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 13, 2018 at 7:38 am in reply to: Fullwidth Easy Slider Caption on Mobile #941311

Rikard
Keymaster

Hey kjwaggz,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 13, 2018 at 7:37 am in reply to: Uncaught TypeError: Cannot read property #941310

Rikard
Keymaster

Hey ptolda,

Thanks for the login details, though I couldn’t see any error messages at all on your front page. Where exactly are you seeing them?

Best regards,
Rikard

April 13, 2018 at 7:36 am in reply to: WordPress Theme #941308

Rikard
Keymaster

Hey Nouman,

Thanks for contacting us. You should be able to do that with a multisite installation: https://codex.wordpress.org/Create_A_Network

Best regards,
Rikard

April 13, 2018 at 7:34 am in reply to: Make header smaller #941307

Rikard
Keymaster

Hey WEP_Management_Inc,

You should be able to set that using the Header Size option under Enfold->Header.

Best regards,
Rikard

April 13, 2018 at 7:29 am in reply to: Installation error #941304

Rikard
Keymaster

Hi,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 13, 2018 at 7:27 am in reply to: contact form is sending from the wrong email address #941303

Rikard
Keymaster

Hi,

Thanks for the feedback. So using for instance Contact Form 7 gives you the same problem? If that is the case then I think the problem lies on your mail server, could you try contacting your hosting provider to see if they can see what the problem is?

Best regards,
Rikard

April 13, 2018 at 7:24 am in reply to: Text in text box or even entire models disappears in edit mode !!! #941300

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 13, 2018 at 7:13 am in reply to: Logo position changing with screen size #941294
Rikard
Keymaster
Hey ehdavies,

Please try the following in Quick CSS under Enfold->General Styling:
```
.logo img {
    padding-top: 20px !important;
}
```
Best regards,
Rikard
April 13, 2018 at 7:09 am in reply to: Fullwidth Submenu Shortcode? #941293

Rikard
Keymaster

Hey Julian,

If you activate debug mode in order to see shortcodes, then you can drag that element to a new page to see its shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. I’m not sure how it would react in a text block element though, but you can try it out at least.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,331 through 54,360 (of 92,512 total)

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