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Hi,
Ok, may not be able to use Enfold for forms anymore. Just more work that I wish was easier.
Why are you not able to use Enfold for forms? Did you check the suggestions in the link I posted, and did any of the steps fail?
And if we get the forms to work, is there anyway to view and collect all the Submissions, so we can look back on them and in case we miss any?
There’s no functionality like that in the theme unfortunately, you would have to use a dedicated form plugin which might offer that.
Best regards,
RikardHi,
The login details are still not working, please check and verify.
Best regards,
RikardHey Gianluca,
Please try to enable debug mode under Enfold->Layout Builder->Show advanced options, then drag the icon of your choice to a new layout. After that you will see the shortcode for the icon below the regular layout window, which you can then copy/paste to your phone number.
Best regards,
RikardHi,
I think that WordPress should allow .ico files by default, maybe you renamed a file instead of saving as .ico? This thread might help you out: https://wordpress.stackexchange.com/questions/415084/why-cant-i-upload-ico-files-to-wordpress. Also please note that the media gallery is default WordPress functionality, it’s not theme specific.
Best regards,
RikardHey bemodesign,
Please try these suggestions: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardNovember 22, 2025 at 11:13 am in reply to: Logo resizing on page load and disappears on window resize #1491676Hey ivanglaser,
Do you have any plugins installed that might be altering images? For example image compression plugins?
Best regards,
RikardHey Gene,
V3 is working in the background, so there is no checkbox or any other visible element.
Best regards,
RikardHi,
You are still running an old version of the theme. Please update to the latest version (7.1.3) of the theme first of all: https://kriesi.at/documentation/enfold/theme-update/.
If you haven’t registered your license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey werksfarbe,
Did you try to temporarily deactivate all plugins and remove any custom code that you might have added?
Best regards,
RikardHey So Evolve,
If the problem is only occuring when the the child theme is active, then it’s not a core theme problem. Please try removing all your customisations from the child, then add them back one by one to see when it starts happening again.
Best regards,
RikardHi,
Please try this as well:
#header_meta .sub_menu { top: 0; }Best regards,
RikardHi,
Thanks for the update. If you have additional problems which are not related to the original topic, then please open a new thread.
Best regards,
RikardNovember 21, 2025 at 12:43 pm in reply to: Old version of website shown after running updates #1491643Hey Eefke,
You should clear all server and local caches after updates.
Best regards,
RikardHi,
Did you try registering your theme license? https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Robert,
I’m not sure I understand what you are referring to. PHP is server software, it’s not included in Enfold. If you are asking if Enfold is compatible with PHP versions beyond PHP 7.4, then the answer to that is yes.
Best regards,
RikardNovember 21, 2025 at 12:39 pm in reply to: Anfrage zu einem Rabatt für das Enfold-Theme für ein gemeinnütziges Projekt #1491640Hey Sven,
Thanks for reaching out to us. The theme is current on sale: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. We cannot offer any further or personal discounts unfortunately.
Best regards,
RikardHi,
Great, thanks for the update. Try updating PHP to see what happens after that.
Your Themeforest token can be added in the theme under Enfold->Theme Update.
Best regards,
RikardHi,
You can try adding the important argument at the end: https://www.w3schools.com/css/css_important.asp.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Munford,
I can’t see that happening on my end. Did you manage to get it working?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Yes, you can upload it via FTP. https://kriesi.at/documentation/enfold/child-theme/
Best regards,
RikardHey Sabitre,
You need a purchase code to register on the support forum. We cannot keep track of it for you unfortunately. You might be able to get it from the person who bought the license for you, of if you purchase a new license.
Best regards,
RikardHi,
Thanks for the update. So everything is working as it should now then?
Best regards,
RikardHi,
Please try this CSS as well:
#menu-item-764 { background-color: red; } #menu-item-920, #menu-item-988 { margin-top: 15px; } #header_meta #sub_menu { margin-top: -11px; }Best regards,
RikardHi,
Thanks for the clarification. Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please check the login details that you posted, as they are not working.
Best regards,
RikardNovember 19, 2025 at 1:53 pm in reply to: Is there a way to install a new version without removing the old? (please read) #1491516Hi,
Thanks for helping out @guenni007. Did that answer your question @robertwein?
Best regards,
RikardHi,
Thanks for the update. PHP is software installed on your server, you would update it via your hosting providers backend.
Best regards,
Rikard -
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