Page 18 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 511 through 540 (of 90,657 total)

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Posts
October 9, 2024 at 9:29 am in reply to: Youtube shorts in iframe not working #1468712

Rikard
Keymaster

Hi,

Thanks for the update, we’ll consider that for a future release. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 8, 2024 at 8:32 pm in reply to: Errors when saving page edits – not a valid JSON response #1468675

Rikard
Keymaster

Hi,

Thanks for that. I tried updating the front page, but I can’t see the problem there. On which pages are you seeing it?

Best regards,
Rikard

October 8, 2024 at 8:29 pm in reply to: 413 error when using the enfold theme advanced builder #1468674

Rikard
Keymaster

Hey Jay,

Thanks for the video, that is a server error message and is very likely not related to Enfold. Please try reaching out to your hosting provider for further help.

Best regards,
Rikard

October 8, 2024 at 8:27 pm in reply to: Errors when saving page edits – not a valid JSON response #1468672

Rikard
Keymaster

Hi,

Thanks for the update. Are we allowed to temporarily deactivate plugins for testing purposes?

Best regards,
Rikard

October 8, 2024 at 8:25 pm in reply to: Anzeige Basispreis auf der Produktdetailansicht #1468671

Rikard
Keymaster

Hey Oliver,

I’m seeing the same price on both pages, could you try to describe the problem a bit closer and let us know how to reproduce it please?

Best regards,
Rikard

October 8, 2024 at 8:22 pm in reply to: Menu Links in overlay/slide out #1468669

Rikard
Keymaster

Hi,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

October 8, 2024 at 2:39 pm in reply to: Intra wepage links not working #1468654

Rikard
Keymaster

Hi,

Anchors links are case sensitive yes, Test is not the same as test. I can’t find the exact rules right now, but I remember reading something about anchor links not being allowed to start with numbers, which might explain your problem.

Best regards,
Rikard

October 8, 2024 at 2:29 pm in reply to: Menu Links in overlay/slide out #1468653

Rikard
Keymaster

Hey nicolealbaek,

Please try to temporarily deactivate file compression under Enfold->Performance, also try to activate the option to delete old CSS and JS files on the same page. If you should need further help with this, then please post admin WordPress login details in private.

Best regards,
Rikard

October 8, 2024 at 2:27 pm in reply to: Contact Form was not working – are emails archived? #1468651

Rikard
Keymaster

Hi,

I’m not sure if they are saved on the server or not, but you would have to ask your hosting provider about that.

Best regards,
Rikard

October 8, 2024 at 2:25 pm in reply to: Pluggin Glossary for WP and Avia Layout Builder #1468650

Rikard
Keymaster

Hi,

Thanks for the update, but we still can’t provide customisations like this. If all you need to do is to add a custom post type, then you can do so under Enfold->Layout Builder->Activate Your Custom Post Types For ALB.

Best regards,
Rikard

October 8, 2024 at 10:06 am in reply to: Youtube shorts in iframe not working #1468634

Rikard
Keymaster

Hey Patrick,

Maybe this will help you out? https://docs.document360.com/docs/embed-youtube-shorts

Best regards,
Rikard

October 8, 2024 at 10:04 am in reply to: responsive column #1468633
Rikard
Keymaster
Hi,

Please try adding your code in a media query instead:
```
@media only screen and (min-width: 990px) {
  your CSS goes here
}
```
Best regards,
Rikard
October 8, 2024 at 10:01 am in reply to: Widget menu links horizontal options #1468632
Rikard
Keymaster
Hey bemodesign,

I’ve written this before, but it seems like I have to do it again – you need to mark threads with adult content as not safe for work. We work from home and in public places, viewing content like this can expose children to it and can put us in potentially very awkward positions. If you can’t comply with this simple rule in the future, then we will consider removing your support forum account.

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer .textwidget .menu-blissfull-main-menu-container p {
  margin: 0;
  width: auto;
  display: inline-block;
}
```
Best regards,
Rikard
October 8, 2024 at 9:48 am in reply to: Issue with Menu Links IMPORTANT #1468631

Rikard
Keymaster

Hey Daniel,

Did you add any custom CSS which might be causing that? If so, then please try to remove it temporarily to see what happens then. If you should need further help with this, then please post admin WordPress login details in private.

The purchase code you posted is not valid, you can try it out here: https://kriesi.at/support/register/. You can see how to find your purchase code once you have checked it.

Best regards,
Rikard

October 7, 2024 at 7:32 pm in reply to: Contact Form was not working – are emails archived? #1468600

Rikard
Keymaster

Hey bobsleighbob,

Sorry to hear about your problem. The theme doesn’t have functionality for storing any entries that are sent with the contact form element unfortunately.

Best regards,
Rikard

October 7, 2024 at 7:29 pm in reply to: Icon-Elements in one Row on Mobile #1468599
Rikard
Keymaster
Hi,

Please replace this in Mikes code:
```
.flex_column.avia-builder-el-19 .av_font_icon {
    display: inline-block; 
    margin-left: 10%; 
}
```
With this:
```
.flex_column.avia-builder-el-19 .av_font_icon {
    display: inline-block; 
    margin: 0 5% 0 5%; 
}
```
Best regards,
Rikard
October 7, 2024 at 7:23 pm in reply to: 4 Spalten nebeneinander in mobiler Ansicht #1468598

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 7, 2024 at 7:22 pm in reply to: responsive column #1468597

Rikard
Keymaster

Hi,

Thanks for that. So you want the CSS that you posted above to only apply on desktop?

Best regards,
Rikard

October 7, 2024 at 7:20 pm in reply to: Portfolio Kategorie erschein 2x in Navigation #1468596
Rikard
Keymaster
Hi,

Please try this instead:
```
a.all_sort_button, .cover-design_sort_sep {
  display: none; 
}
```
Best regards,
Rikard
October 7, 2024 at 3:57 pm in reply to: Enfold Update with World4You #1468581

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 7, 2024 at 3:56 pm in reply to: Boxes around Images #1468580
Rikard
Keymaster
Hi,

Try this instead:
```
#top .avia-gallery-thumb img {
  border-style: none; 
}

#top .avia-gallery img {
  padding: 5px;
}
```
Best regards,
Rikard
October 7, 2024 at 3:54 pm in reply to: Images don’t load #1468578

Rikard
Keymaster

Hey ausgesonnen,

It looks fine on my end, did you try using a private or incognito browser window?

Best regards,
Rikard

October 7, 2024 at 1:12 pm in reply to: Boxes around Images #1468569
Rikard
Keymaster
Hey ausgesonnen,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .avia-gallery-thumb a {
  border-color: transparent; 
}

#top .avia-gallery img {
  padding: 5px;
}
```
Best regards,
Rikard
October 7, 2024 at 1:07 pm in reply to: responsive column #1468568

Rikard
Keymaster

Hey Elena,

I’m not sure I fully understand your intentions. Please post a screenshot of the problem, and let us know what you would like to change.

Best regards,
Rikard

October 7, 2024 at 1:03 pm in reply to: Portfolio Kategorie erschein 2x in Navigation #1468566
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
a.all_sort_button, .editorial-design_sort_sep {
  display: none; 
}
```
Best regards,
Rikard
October 7, 2024 at 11:51 am in reply to: Enfold Update with World4You #1468560

Rikard
Keymaster

Hi,

Please check the token that you are using: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 7, 2024 at 11:14 am in reply to: Pluggin Glossary for WP and Avia Layout Builder #1468555

Rikard
Keymaster

Hi,

We don’t have any code like that unfortunately.

Best regards,
Rikard

October 7, 2024 at 11:12 am in reply to: Enfold Update with World4You #1468554

Rikard
Keymaster

Hey pachnerweb,

Please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

October 6, 2024 at 8:06 pm in reply to: Enfold woocommerce 9.0 ready? #1468529

Rikard
Keymaster

Hey Katrin,

WooCommerce 9.0 has been out for a while now, and we haven’t seen any problems running Enfold with it. https://developer.woocommerce.com/releases/

Best regards,
Rikard

October 6, 2024 at 6:34 pm in reply to: since weeks favicon is not showing by google #1468526

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 511 through 540 (of 90,657 total)

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