Page 151 – Support | Kriesi.at – Premium WordPress Themes

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July 9, 2024 at 11:42 am in reply to: customer contact information #1461685

Rikard
Keymaster

Hi,

Thanks for the clarification. I’m not sure exactly how that works unfortunately, but you can switch to the Block Editor at the bottom of the page under Enfold->Theme Options.

Best regards,
Rikard

July 9, 2024 at 11:38 am in reply to: Mega Menu problems (no new column) #1461684

Rikard
Keymaster

Hi,

Thanks for that. I’m not sure what is causing this to happen unfortunately, could you try to temporarily deactivate all plugins to see what happens then?

Best regards,
Rikard

July 8, 2024 at 8:22 pm in reply to: Special Heading: Changing the subtitle from “P” to “H2” #1461637
Rikard
Keymaster
Hey christian.wien,

You can wrap the text in the tag of your choice like so:
```
<h3>Your text</h3>
```
Best regards,
Rikard
July 8, 2024 at 8:17 pm in reply to: Edit text block #1461636

Rikard
Keymaster

Hi,

Thanks for the update, but we don’t offer services like that unfortunately. You could try updating using the Envato Market plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

July 8, 2024 at 8:14 pm in reply to: Urgent : problème thème #1461635

Rikard
Keymaster

Hi,

Could you let us know how to reproduce the problem you are seeing on your end please? Also, what happens if you temporarily deactivate all plugins?

Best regards,
Rikard

July 8, 2024 at 8:04 pm in reply to: Dimension & margin settings don’t work #1461631

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted previously are not working anymore, please check and verify.

Best regards,
Rikard

July 8, 2024 at 8:03 pm in reply to: New pictures after Enfold update in smaller format? #1461630

Rikard
Keymaster

Hey Beat,

Did you select your preferred image format on the right hand side of the screen when picking the image from the WordPress library?

Best regards,
Rikard

July 8, 2024 at 5:22 pm in reply to: Edit text block #1461624

Rikard
Keymaster

Hey Xavier,

Thanks for the login details. Could you try updating the theme to the latest version (6.0) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

July 8, 2024 at 5:20 pm in reply to: Theme editor is vanished #1461623

Rikard
Keymaster

Hi,

Thanks for the update, we’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 8, 2024 at 5:20 pm in reply to: Empty cart after adding item #1461622

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 8, 2024 at 10:22 am in reply to: customer contact information #1461598
Rikard
Keymaster
Hi,

You click into each field and look for the Form Element Validation option in the Content tab.

Best regards,
Rikard
- This reply was modified 1 year, 9 months ago by Rikard.
July 8, 2024 at 10:20 am in reply to: how to use avf_dynamic_css_additional_vars and avf_dynamic_css_after_vars #1461597

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then.

Best regards,
Rikard

July 8, 2024 at 10:18 am in reply to: Mega Menu problems (no new column) #1461595

Rikard
Keymaster

Hey mdx11,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 7, 2024 at 11:21 am in reply to: change H2 to H1 #1461528

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

July 6, 2024 at 10:46 am in reply to: How to update Enfold theme #1461475

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 6, 2024 at 10:45 am in reply to: where to buy #1461474

Rikard
Keymaster

Hey Corinne,

You can purchase the theme here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Please note that all the demos are included with your purchase.

Best regards,
Rikard

July 5, 2024 at 8:59 pm in reply to: logo in transparent header #1461466

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

July 5, 2024 at 8:58 pm in reply to: How to update Enfold theme #1461465

Rikard
Keymaster

Hey asy1mpo,

Please try using the Envato Market plugin to see if that works better: https://envato.com/market-plugin/

Best regards,
Rikard

July 5, 2024 at 8:57 pm in reply to: Remove space above logo and menue / add a line below #1461464
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
nav.main_menu {
  bottom: -15px;
}

#header {
  box-shadow: none; 
}
```
Best regards,
Rikard
July 5, 2024 at 8:54 pm in reply to: customer contact information #1461462

Rikard
Keymaster

Hey tammiviestinta,

You can set your preferred validation method for each field in the Form Element Validation setting.

Best regards,
Rikard

July 5, 2024 at 8:51 pm in reply to: How to Edit Layout of Single Blog Post Page #1461461

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 5, 2024 at 3:53 pm in reply to: Remove space above logo and menue / add a line below #1461450
Rikard
Keymaster
Hey Jak73,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header {
  margin-top: -40px;
}

#header .inner-container {
  border-bottom: 2px solid orange;
}
```
Best regards,
Rikard
July 5, 2024 at 3:48 pm in reply to: logo in transparent header #1461449

Rikard
Keymaster

Hey carmen,

Could you try updating the theme to the latest version (6.0) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 5, 2024 at 3:45 pm in reply to: “Diese Datei kann leider nicht bearbeitet werden.” #1461448

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution for your problem, and thanks for sharing. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 5, 2024 at 3:44 pm in reply to: 2 colums in mobile Version #1461447

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

July 5, 2024 at 3:42 pm in reply to: Dimension & margin settings don’t work #1461446

Rikard
Keymaster

Hi,

Thanks for the login details. The theme settings are not applying for some reason, and the CSS which is applying to the container element is added inline which is not served by the theme. Please try turning off all caching to see if that helps. If not then we can check where the CSS is actually coming from while the cache is turned off.

Best regards,
Rikard

July 4, 2024 at 9:09 pm in reply to: Change all Colors in “Enfold Health Coach”-Theme #1461385

Rikard
Keymaster

Hi,

You can transfer the shortcodes of the layout if you activate debug mode under Enfold->Layout Builder->Show advanced options on both sites.

Best regards,
Rikard

July 4, 2024 at 9:06 pm in reply to: Form could not be submitted #1461384

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 4, 2024 at 9:06 pm in reply to: URGENT site corrupted after product update on woocommerce #1461383

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 4, 2024 at 4:10 pm in reply to: URGENT site corrupted after product update on woocommerce #1461346

Rikard
Keymaster

Hi,

Thanks for the update, so the problem is resolved for now? Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 4,501 through 4,530 (of 93,586 total)

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