Page 14 – Support | Kriesi.at – Premium WordPress Themes

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October 19, 2024 at 11:11 am in reply to: 404 page not found when I try to edit pages #1469423

Rikard
Keymaster

Hi,

Thanks for that. Please upgrade the account to have administrator rights as well.

Best regards,
Rikard

October 19, 2024 at 11:10 am in reply to: Get Incompatible archive when trying to installl #1469422

Rikard
Keymaster

Hi,

I’m not sure which file you are trying to upload, is it a zip archive? If yes, then if that is not working then please try to extract that archive and use enfold.zip which should be located in the extracted archive.

Best regards,
Rikard

October 19, 2024 at 10:47 am in reply to: Ecwid blocks and Avia Layout Builder #1469421

Rikard
Keymaster

Hey JennyGr,

1. The Layout Builder is not compatible with that plugin unfortunately.

2. Does this happen if you temporarily activate a default WordPress theme?

Best regards,
Rikard

October 18, 2024 at 4:34 pm in reply to: Get Incompatible archive when trying to installl #1469403

Rikard
Keymaster

Hey wiebejammin,

The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 18, 2024 at 4:33 pm in reply to: ‘Scrollable’ posts with arrows left and right #1469402

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 18, 2024 at 4:32 pm in reply to: 404 page not found when I try to edit pages #1469401

Rikard
Keymaster

Hey Huan_Rimington,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 18, 2024 at 12:09 pm in reply to: ‘Scrollable’ posts with arrows left and right #1469387

Rikard
Keymaster

Hey JoStudioDeRijp,

Did you check out the Posts Slider element?

Best regards,
Rikard

October 18, 2024 at 12:01 pm in reply to: Critical error Enfold – Updating woocommerce product #1469386

Rikard
Keymaster

Hi,

Thanks for the update. The staging site doesn’t seem to be functioning anymore, did it expire maybe?

Best regards,
Rikard

October 18, 2024 at 11:56 am in reply to: Footer Menu Expanding options on Mobile view #1469385

Rikard
Keymaster

Hi,

You could use the Tabs or Accordion elements maybe?

Best regards,
Rikard

October 18, 2024 at 11:55 am in reply to: product images are not Square #1469384

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 18, 2024 at 11:54 am in reply to: Hotspot text smaller #1469383

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 18, 2024 at 10:14 am in reply to: Footer Menu Expanding options on Mobile view #1469375

Rikard
Keymaster

Hey bemodesign,

There are options similar to that for the mobile menu under Enfold->Main Menu. If you are looking for functionality like that outside of the main menu, then there is nothing like that in the theme by default unfortunately.

Best regards,
Rikard

October 18, 2024 at 10:06 am in reply to: Using shortcode without loading element code…is there a way? #1469374

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 18, 2024 at 10:05 am in reply to: Posts randomly change from Default Classic Editor to Advanced Layout Builder #1469373

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 18, 2024 at 10:04 am in reply to: product images are not Square #1469372

Rikard
Keymaster

Hi,

I’m not sure that I fully understand the problem that you are having, could you post a screenshot highlighting it and what you would like to change please?

Best regards,
Rikard

October 17, 2024 at 7:30 pm in reply to: Personalize some fonts on mobile view #1469336

Rikard
Keymaster

Hey carlopal,

Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

October 17, 2024 at 7:27 pm in reply to: Funky PHP Trouble #1469335

Rikard
Keymaster

Hi,

Thanks for the update. We can’t say if you are going to have problems or not, but if Enfold is causing problems on your site then it’s a bit strange that it’s not in the theme folder. As of now, we don’t even know which theme the site is actually running.

Best regards,
Rikard

October 17, 2024 at 7:24 pm in reply to: CVE-2022-48285 on jszip 3.6.0 #1469334

Rikard
Keymaster

Hi skopos-connect,

Which version of the theme are you running?

Best regards,
Rikard

October 17, 2024 at 7:22 pm in reply to: Enfold – HTTP 504 Error #1469333

Rikard
Keymaster

Hey So Evolve,

504 is a server error, I highly doubt that it’s problem with the theme that you are running.

Best regards,
Rikard

October 17, 2024 at 7:20 pm in reply to: Resize fonts on mobile view #1469332

Rikard
Keymaster

Hi,

Please see private.

Best regards,
Rikard

October 17, 2024 at 7:19 pm in reply to: Columns in footer #1469331

Rikard
Keymaster

Hey whdsolutions,

You can use a page to build your own footer, then set is under Enfold->Footer.

Best regards,
Rikard

October 17, 2024 at 7:17 pm in reply to: Changing Color of Status Bar Background mobile #1469330

Rikard
Keymaster

Hey Monika,

I’m not sure which colour you are referring to. If it’s the footer background, then please change that in the page that you have used as your footer.

Best regards,
Rikard

October 17, 2024 at 4:55 pm in reply to: Trigger the mobile menu at 1024 #1469328
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1280px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
October 17, 2024 at 4:53 pm in reply to: Anchor Links – They don’t seem to work :-( #1469326

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 17, 2024 at 4:46 pm in reply to: SVG doesn’t appear #1469325

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 17, 2024 at 4:44 pm in reply to: Image Slider positioning #1469324

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 17, 2024 at 10:09 am in reply to: Anchor Links – They don’t seem to work :-( #1469300

Rikard
Keymaster

Hi,

Yes I did, did you search the source code for the ID? You could try using a different ID that doesn’t start with a number.

Best regards,
Rikard

October 17, 2024 at 10:07 am in reply to: Error Import Demo Website #1469299

Rikard
Keymaster

Hey Hamza,

Did you try to import the demo manually? https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Rikard

October 17, 2024 at 10:05 am in reply to: Critical error Enfold – Updating woocommerce product #1469298

Rikard
Keymaster

Hi,

Thanks for that. I created a new product, but I can’t see any problems saving or updating that. I edited an existing product as well, and that saves without any problems as well.

Best regards,
Rikard

October 17, 2024 at 9:29 am in reply to: text below logo #1469296

Rikard
Keymaster

Hey iveyeng,

Did you try following this? https://kriesi.at/documentation/enfold/logo/#text-logo-with-subtext

Best regards,
Rikard
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Viewing 30 posts - 391 through 420 (of 90,657 total)

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