Page 121 – Support | Kriesi.at – Premium WordPress Themes

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September 20, 2024 at 12:08 pm in reply to: styling the easy slider slideshow caption #1467525

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 19, 2024 at 6:45 pm in reply to: LayerSlider #1467478

Rikard
Keymaster

Hi,

Thanks for that. What happens if you temporarily deactivate all plugins?

Best regards,
Rikard

September 19, 2024 at 6:42 pm in reply to: Logo on homepage doesn’t update #1467477

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing the file in private in the source code, is that correct? That is the file that has been set in the theme options as well.

Best regards,
Rikard

September 19, 2024 at 4:03 pm in reply to: Enfold and 403 Forbidden #1467462

Rikard
Keymaster

Hey JaimBateman,

403 error means that it’s forbidden by the server, please try reaching out to your hosting provider and check why that is.

Best regards,
Rikard

September 19, 2024 at 2:18 pm in reply to: Headline Rotator Not Showing on Blog Template #1467455

Rikard
Keymaster

Hey condonp,

Did you create the page in question yourself using the Layout Builder and the Blog Posts element? If not, then please try doing so.

Best regards,
Rikard

September 19, 2024 at 2:14 pm in reply to: Text Block all white on editor – can’t edit #1467454

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 19, 2024 at 12:40 pm in reply to: Masonry filters portfolio tags #1467450

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 19, 2024 at 12:40 pm in reply to: Text Block all white on editor – can’t edit #1467449

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 19, 2024 at 12:39 pm in reply to: Contact Form colour #1467447
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia_ajax_form input.button:active, .avia_ajax_form input.button:focus {
  border-color: #F69F29 !important;
}
```
Best regards,
Rikard
September 19, 2024 at 12:25 pm in reply to: LayerSlider #1467446

Rikard
Keymaster

Hey Penelopey,

It doesn’t seem possible to login to your site. The WordPress login page is displaying an error message. Please let us know once it’s accessible again.

Best regards,
Rikard

September 19, 2024 at 12:23 pm in reply to: Critical error Enfold – Updating woocommerce product #1467445

Rikard
Keymaster

Hi,

Thanks for the update, but it’s still working on my end. Please see the newly created product in private.

Best regards,
Rikard

September 19, 2024 at 12:09 pm in reply to: How to buy Enfold Church theme #1467444

Rikard
Keymaster

Hey Joseph,

All demos are included in the theme, which you can purchase here.

Best regards,
Rikard

September 18, 2024 at 4:32 pm in reply to: Avia Layout Builder disappeared #1467336

Rikard
Keymaster

Hi,

Please try this plugin to see if the update comes through there: https://envato.com/market-plugin/

Best regards,
Rikard

September 18, 2024 at 4:31 pm in reply to: Critical Error PHP #1467335

Rikard
Keymaster

Hi,

Thanks for that. What happens if you upgrade your PHP version to 8.0 or higher?

Your site is running on an outdated version of PHP (7.2.34), which does not receive security updates and soon will not be supported by WordPress. Ensure that PHP is updated on your server as soon as possible. Otherwise you will not be able to upgrade WordPress.

What is PHP and how does it affect my site?

PHP is one of the programming languages used to build WordPress. Newer versions of PHP receive regular security updates and may increase your site’s performance. The minimum recommended version of PHP is 7.4.

Best regards,
Rikard

September 18, 2024 at 3:07 pm in reply to: Critical Error PHP #1467324

Rikard
Keymaster

Hi,

I can’t see any login details in this thread, please try posting them again.

Best regards,
Rikard

September 18, 2024 at 3:04 pm in reply to: Sliders #1467323

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 18, 2024 at 3:03 pm in reply to: Buttom Border without peak #1467322

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 18, 2024 at 1:18 pm in reply to: Avia Layout Builder disappeared #1467310

Rikard
Keymaster

Hey maybelater,

Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Also make sure that you are running the latest version of WordPress.

Best regards,
Rikard

September 18, 2024 at 1:17 pm in reply to: Content column cut off Mobile version – Launch Website #1467309

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 18, 2024 at 1:01 pm in reply to: Contact Form 7 to Database Extension don’t work #1467308

Rikard
Keymaster

Hi,

We haven’t tested the theme with any plugins like that, so we don’t have any suggestions unfortunately.

Best regards,
Rikard

September 18, 2024 at 9:50 am in reply to: Contact Form 7 to Database Extension don’t work #1467297

Rikard
Keymaster

Hi,

The code you are referring to has not been updated for almost 3 years, that means it’s likely not being maintained. Maybe you could try looking for an alternative plugin or solution?

Best regards,
Rikard

September 18, 2024 at 9:38 am in reply to: Content column cut off Mobile version – Launch Website #1467295

Rikard
Keymaster

Hey Diana,

Please try changing the pixel value to 1000 for example.

Best regards,
Rikard

September 18, 2024 at 9:34 am in reply to: anchor link and menu highlighting #1467294

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 18, 2024 at 9:33 am in reply to: Change the width of sub-menu items #1467293

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 18, 2024 at 9:32 am in reply to: Slider content initial slide not loading #1467291

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 18, 2024 at 9:31 am in reply to: Various Formatting Errors #1467290

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 18, 2024 at 9:30 am in reply to: Unable to import demo #1467289

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing a 500 internal server error on the file in private while trying to import a demo. Please try reaching out to your hosting provider and check why that is. If you would like to copy the content of the demo in manually using shortcodes, then we can try doing so. If you would like that, then please let us know which pages you would like from the demo. You could also try to install an SSL cerficate and change your site URL and location to https to see if that makes any difference.

Best regards,
Rikard

September 17, 2024 at 8:08 pm in reply to: Buttom Border without peak #1467228
Rikard
Keymaster
Hey Monika,

Try to replace this:
```
    border: 2px solid transparent; 
    border-bottom-color: #434b5b;
    border-top-color: transparent;
```
With this:
```
border-bottom: 2px solid #434b5b;
```
Best regards,
Rikard
September 17, 2024 at 8:06 pm in reply to: Delete border radius everywhere? #1467227

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 17, 2024 at 8:04 pm in reply to: Can’t get the Enter a valid Envato private token to validate #1467226

Rikard
Keymaster

Hey Yory,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 3,601 through 3,630 (of 93,582 total)

← 1 2 3 … 120 121 122 … 3,118 3,119 3,120 →