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  • in reply to: ALB for any post type (LearnDash). Spacebar doesn't work #1366786

    Hello. I’m just sharing my similar experience for anyone else having an issue where the spacebar quits working in certain ALB content elements. I also traced the problem to the same plugin mentioned above. Once the plugin is disabled, the spacebar works again.

    Thank you for your help Rikard. I appreciate it.

    Hello Rikard. Thank you for checking into this. I have upgraded to the latest version of Enfold and cleared the cache. In my situation, I had icon boxes in the columns I was trying to add the column links to, so to troubleshoot, I removed the icon boxes from the columns and tested. The links still did not work.

    Next, I changed the column link (http://mysite/mypage/#anchor) by removing the anchor (#anchor). The column link works as soon as the #anchor is removed. However, I have no way of linking to a page anchor if this is the case – and I need to be able to link to a page anchor.

    If you’re able to let me know if there is a fix for this, I would appreciate it. Thank you.

    I have included link and login info in the private content area. Thank you.

    in reply to: Missing Mobile Menu #1266377

    Thank you, Victoria.
    Best wishes,
    promosapien

    in reply to: Missing Mobile Menu #1266308

    Hello Rikard. I can confirm that the downgrade to WordPress 5.5.3 solved the issue. The mobile menu is appearing again. Thank you very much for the prompt reply and the help in resolving this issue.

    in reply to: Missing Mobile Menu #1266110

    Hi Victoria. Thanks for the quick reply. I disabled caching and minification from the WP Optimize plugin dashboard. I also purged the cache, then cleared cached images and files from Chrome. I visited the site again, but I’m still not seeing the mobile menu. This is a new problem, by the way. When I built the site a few months ago, the mobile menu worked fine. I’m using Enfold 4.7.6.3 right now. Any other suggestions? Thank you.

    in reply to: Shortcodes in Excerpts #1186202

    You can close this thread. I came up with a solution. Thanks.

    in reply to: Shortcodes in Excerpts #1185831

    Hello Victoria,

    Thank you for pointing me to that thread. I tried each method mentioned in it, and have had no luck.

    I tried creating a modified portfolio.php in the child theme folder and modifying the functions.php in the child theme folder, as suggested by Andreas (who said he had success with this method). It did not work for me.

    When I couldn’t get that to work, I removed the code from the functions.php in the child theme folder that pointed to the copy of the portfolio.php in the child theme folder. I also deleted the portfolio.php and its directory from within the child theme folder.

    I left the standard “do shortcode in excerpt” code in the functions file, then followed Ismael’s instructions for editing the portfolio.php in the Enfold/config-templatebuilder/avia-shortcodes/portfolio directory.

    This didn’t work for me either. I am not sure what else I can try to achieve this.

    Like I mentioned earlier, the portfolio contains real estate property listings. The client’s request is to display the text beneath the portfolio thumbnail image in three lines, with the property name field being on top, property address on the 2nd line, and the price on the third.

    Example:

    PROPERTY NAME
    Property Address
    Price

    If I had the option (which I don’t) I would just use the title field on each portfolio entry for only the property name. I can’t do that, though, because the full address needs to be used in the title of the property.

    Is there anything else you can suggest?

    Thank you.

    • This reply was modified 4 years, 10 months ago by promosapien.

    I am having the same issue. In my case, I am not trying to open the images in a lightbox. I am trying to set links manually on each image in the slider. By selecting “Use first slide’s image as permanent caption,” it appears to disable the ability to click the slides.

    • This reply was modified 5 years, 5 months ago by promosapien.
    in reply to: Logo Shrinking Too Small #1012897

    Thank you so much Guenni007. Your tip was extremely helpful.

    Best wishes,

    promosapien

    in reply to: Custom CSS and caching in Enfold 4.4 #984378

    Discovered the caching problem was due to caching from my hosting plan with GoDaddy. Their managed WordPress hosting plans use page caching. For anyone else that might have this problem: From the WordPress dashboard, click the GoDaddy logo at the top of the page. When you click on it, one of the options is “Flush Cache.” Click it. Problem solved. Please mark this closed.

    Thanks for posting this. I was having this problem, also. For others with this issue, THIS is the fix. There was a time, many Enfold versions ago, when there were Google API issues with the map on the contact page. Someone came up with a workaround at that time that involved adding some code (and your Google API key for the map) to the child theme functions.php file. I had forgotten about it, and the old API key on that functions.php file was causing the problem. I deleted the workaround code from the child theme functions.php and all is well now. With newer versions of Enfold, the API key created via the Google Developers Console should be entered in the Enfold Theme Options area (under Google Services) of the WP dashboard.

    • This reply was modified 7 years, 1 month ago by promosapien.
    in reply to: Fullscreen Easy Slider Displays Blank White #841425

    Hi Victoria,

    Thank you for your help. I’m sorry. The 404 was my fault. After posting my question on the forum, I returned to the page later, edited it, then changed the name of it (I forgot I needed to keep it the same for you). I just created a test page and added a full screen easy slider to it. It is working fine now. Was the problem I was having due to the extra symbol in the menu link?

    Thanks again!

    in reply to: Content Element Google Maps #660432

    Thanks so much for posting this fix. Made my day a lot easier.

    in reply to: Google Maps #659981

    After a frustrating morning of trying to solve this, your post fixed the maps issue. Thanks so much for taking the time to post the solution. This helped me a ton. Best wishes!

    in reply to: Google Maps API Issue / Solution caused more problems #659887

    Disregard this. Solution found. I had mistakenly uploaded the wrong wp-config.php file, which was configured to access the wrong SQL database.

    in reply to: Google Maps API Issue / Solution caused more problems #659872

    I should also add that I used FTP to temporarily rename the enfold and enfold-child folders to force WP to use another theme, and this didn’t work, either.

    Hello Yigit,

    Thank you for taking the time to look at the site. I see that you added the share buttons to the page successfully. I hadn’t tried wrapping them in a color section. I think I just put them in a single column. I did some troubleshooting yesterday and found that the color section directly above where I was adding the social share buttons was the source of the problem. The combination of that color section, along with my trying to put social share buttons in a column beneath it would cause the footer and socket content to move to the left.

    I kept trying to check my custom css styling for the text inside that problematic color section and couldn’t get anything to work. I ultimately ended up causing a database connection error, which I had to fix before finally giving up on trying to add the sharing buttons.

    Thanks again, and I appreciate the kind words on the website. I have used all kinds of WordPress themes in the last five years and Enfold is far and away the best of them all. It is really excellent work. Thanks to you for making such a great product.

    Best regards,

    promosapien

    in reply to: Page is crashing the page editor #582737

    Hello. You can close this ticket. I still don’t know what was causing this problem, but I managed to restore the page from a backup and deleted part of the page content that I think was causing the error. Thanks.

Viewing 20 posts - 1 through 20 (of 20 total)