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@Mike: Thanks for the info. Luckily, the 4.8.6 update fixed my issue. I did previously try manually manipulating the CSS, but see now that I didn’t go far enough with my CSS selector. Whatever the case, the update fixed my issue.
@Rikard: This happened with 4.8.5. However, the 4.8.6 update seems to have fixed it… along with another issue I was having.
I have this exact same problem, and posted my own question before I saw this thread. It’s a big problem for me, so I’ll subscribe to this one and see if I can use your solution.
I tried the advice of resaving theme settings, then clearing cache, but no luck.Unlike wertbar, I had to actually select a different bg color in my column blocks, then re-select the desired color and save… in order to get my bg colors back. Simply opening and re-saving the block didn’t work for me. It was a huge pain to have to do this dozens and dozens of times… and I still have more to fix. Really glad to hear a fix is on the way, so I can stop manually trying to update them all.
I have this same issue.
In addition, when I try to edit an existing blog post, instead of seeing the Advanced Layout view that I’m used to, there’s a little window with a huge mess of HTML all crammed in there.
I’m panicking a bit.
Edit: I deleted my message/request.
I’ll come back and repost my message if needed, but right now I’m having some site maintenance done and can’t have anyone logging into my admin panel and making changes.
Hello again.
You’d asked me to post back here when an Enfold update is available, so you can attempt to auto-update for me. I believe 4.6.4 is out now, so feel free to use the login info I provided to again try to auto-update.
Thanks!
It would be GREAT if you could look into why my theme isn’t auto-updating anymore. It used to—during the first couple years I had the theme—but then just mysteriously stopped one day. Login info provided in the ‘private’ section.
Well, it could be worse.
I just checked my Enfold version, and apparently I’m still on 4.6.1. For some reason, I apparently haven’t been getting automatic updates through WordPress. Even when I click “check manually” for updates it tells me:
“No Updates available. You are running the latest version! (4.6.1)”
So, to say I’m confused would be an understatement. Really surprised to discover that Enfold is up to 4.6.3.1 (and that I’m so far behind).
That was it! I had no idea that element was down there. I’m in the process of converting any ‘Default Editor’ blog posts to the Advanced Layout Builder, and in the process I must’ve accidentally dragged that component onto the canvas.
Thank you for catching that. I was worried this was somehow related to that other problem we’ve been troubleshooting.
Thank you. I do have a staging server available as part of my hosting plan, but I’ve been very lazy and not using it. I’ll make sure I do that going-forward.
I probably still would’ve missed this one though, even on a staging site. I checked on archive.org, and it appears this might’ve happened back in March or April of 2018. That’s the last time I see those page elements as visible at the top of the “Care and Maintenance” page.
I still don’t think I understand how to view what you’re describing. Could you tell me step-by-step how to get to the view you’re describing? My problem is that I don’t really know what “archive page” means. Archives = blog posts? And by “private” do you mean using a browser’s private mode?
When I go to the link you provided, I simply see my categories (which I’m familiar with). I don’t really understand what I’m looking at beyond that, or how it’s causing a problem.
I think what you may be saying is that this isn’t actually a database or installation issue (e.g. a ‘bug’ or corruption of some kind), but a normal byproduct of how I’ve named my pages. Is that correct? Is it because I’ve given those pages the same permalink as those used by my categories?
It’s still odd though, because these pages have functioned normally for years like this. Perhaps something happened with one of Enfold’s major updates. I actually don’t know when this problem began. It may have been months ago and I just never noticed it until recently.
Okay, I tried that and it did not work. Here’s what I did:
1. Created a brand new page that matched the existing one.
2. Gave it a unique permalink
3. Published the new page
4. Check the new page live, and confirmed that everything looked good and was functioning normally
5. Deleted the old page and emptied it from the trash (deleted permanently)
6. Changed the new page’s permalink to the old one and clicked “update”The minute I did #6 the new page began exhibiting all the same symptoms. For good measure, I cleared all caches (site cache and browser cache), but the page was still broken.
So, I think the only way I’m going to truly solve this issue is to recreate the page, but use a completely different URL, as I’d suspected.
I guess I’ll have to put 301 redirects in place so anyone linking to the pages will get to the right place. Not happy, and concerned about what this’ll do to my SEO rankings for these two pages (because the issue is happening to two of my pages, not just the one we’ve been talking about).
I’ve not tried it yet, no. I need to ensure I have a few hours free just in case something doesn’t go as planned–so I have time to react accordingly. I’ll probably try it this weekend.
I’ll give it a try. Thanks for reminding me to empty the bin of the old page. I probably would’ve forgotten about that (because I’ve never actually deleted any pages or posts) and would be wondering why my link wouldn’t change or update.
One last question: if I hired a developer, do you think they’d be able to dig into the database and find (and correct) the actual problem? Or, is that unlikely? If there’s a chance this can be corrected, I might be willing to spend some money to hire a developer (I’ve worked with him before).
Do you think that completely deleting the current “../favorite-guitar-information-resources/..” page and then re-creating it (with the same exact URL) might fix the problem? There’s not much content on the page, so I could probably do this in a matter of minutes without much impact on my visitors.
I’d like to keep that exact URL, as I’m unsure of how a URL change might affect my SEO ranking for that particular page. Otherwise, I could re-create the page with a whole new URL, put redirects in place, update my nav menus, etc. and that would probably do the trick. However, I’d prefer to NOT have to do that.
I’ve done a few more experiments with this page, and nothing I do to try to affect content changes will actually show up live. I can, however, unpublish the page, and that does indeed remove it from the live site. However, content changes have absolutely no effect. Seems my database has somehow become corrupted.
Rikard,
Actually, what happens when you click “edit post” is that you are taken to one of my blog posts–a post completely unrelated to the page. It takes you into edit mode for this post:
This is another issue I was seeing that is related to this, but didn’t want to confuse you guys by trying to include too much information in my original question.
So yes, there’s a lot of weird stuff suddenly going on here–and none of it seemed to start happening until a few days ago. Prior to that, these pages were fine, I was able to view and edit those headers (and intro paragraph), etc. Suddenly, things have become very strange.
The only way you can get into edit mode for the page is by first going to Pages > All Pages > “Guitar Care and Maintenance Articles”
You’ll see that it’s listed there as a normal page, just like all the others. Not an “archive” page (as far as I can tell).
Interesting, I didn’t even realize I’d done this to only two of my pages. Thanks for catching that. I’ll see what I can do about switching those.
EDIT: I took a quick look, and I can’t see any difference between these ‘archive’ pages and the normal pages. I’m trying to switch them to the normal page format, but the solution isn’t obvious to me. Is this a simple setting somewhere that’ll change the page type?
One other interesting bit of background info: These pages were fine (headers and text showing) for years… until I made a couple slight modifications (yesterday) to my main navigation bar. I deleted a section from one dropdown, and that’s when this all began.
The reason I can’t and won’t attempt this via FTP is because people are having the same or similar issues with FTP (based on the other threads here on the boards).
You’re not the only one. Hopefully the developers respond to all these posts about people who are having trouble updating. I don’t understand why this version isn’t showing up under the normal “Theme Update” section of Enfold within WordPress.
I was wondering about this as well. I’ve read a few other posts here where people have had serious issues trying to update manually (via FTP), so I’m going to wait a few days to see if the developers can sort this out.
Good to know. I was contemplating whether or not I should attempt this update.
I’m curious: why isn’t this showing up under the Enfold “Theme Update” area? Why do we have to make this update manually via FTP?
EDIT: Deleting my post. After re-checking my issue, it doesn’t seem to be 100% relevant.
I’d still be curios to know if the original poster ever got resolution to this problem. I still have it intermittently… depending on how my posts are shared (e.g. if someone uses a tool like Buffer, Hootsuite, etc).
I think beenee nailed it, because I’m having similar problems with other web-based apps that I use in my daily work… and all are citing issues with Amazon’s S3 as the source.
I’m willing to bet that we’ll be able to update once Amazon has their issues fixed. Here’s more info:
http://www.theverge.com/2017/2/28/14765042/amazon-s3-outage-causing-trouble
Same issue here. I was about to open my own thread, then luckily found this one. Here’s the message I get:
An error occurred while updating Enfold: Download failed. cURL error 28: connect() timed out!
First time I’ve EVER had any issues updating my theme.
Wow, I’d forgotten about this post (admins, you can mark it as complete).
Yes, newpappa is correct. Back when I first posted this, I did more research and found that this was a WordPress change–not anything related to the Enfold theme.
So yeah, follow that article link to find out how you can move the fields.
