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  • in reply to: Layerslider Error #1307518

    Hello,

    Thanks for your great support. I’m having this issue on a few of my sites and have updated the theme to v 4.8.3, but still am unable to access wp-admin as the errors are persisting.
    Any insight or assistance would be greatly appreciated!

    in reply to: Google Maps no longer loading #1137292

    Hi, jumping on this as well–we also have 50+ clients whose maps no longer work. A timely solution to this, or any insight at all, would be hugely appreciated.

    Thank you!

    Hi Rikard,

    Thanks for your patience with this–I understand it’s out of your hands. I’ve successfully downloaded the plugin you recommended above and I was able to successfully (and easily, thank you!) update the theme that way. It was not difficult at all and went extremely quickly.

    The problem I am now encountering is generating a new, functioning token with Envato. I followed the steps on this page:
    https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 and created a new token but I am now getting this error when I try to enter it in Enfold:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Here is a screenshot of the permissions I selected when registering the token:

    View post on imgur.com

    Could you help me figure out what I’ve done wrong here? Like I mentioned above, I have to repeat this process for 70+ installs of Enfold for our clients so it would be very helpful for me to be able to get it into as seamless a process as possible.

    Really appreciate your help in the matter,
    Jinju

    • This reply was modified 6 years, 1 month ago by Onlysky.
    in reply to: Fullscreen Slider suddenly stopped working properly #1029391

    Hi Rikard,

    Thanks for your response! Unfortunately disabling all plugins (and clearing the cache) didn’t help. It is a staging site and I have a backup so you have full permission to login and change whatever you need to during testing/troubleshooting.

    Hi, I am also still having this issue: I have over 70 installs of enfold that need to be updated and every thread I have seen suggests that I will have to update each individually through ftp. Unfortunately, this is not a practical solution. Will the automatic update never be fixed? We have been waiting for this to be resolved for over a month.

    This is the error I receive when trying to update from 4.3 to 4.5:

    An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    in reply to: Forcing an excerpt while using Advanced Layout Editor #1001376

    Hi Robert,
    By using the plugin I linked to above, I was able to force automatic excerpts by modifying a bit of the plugin’s code. I replaced line 137 of wp-excerpt-generator-options.php in the plugin files with the code I pasted above, and it works as long as the plugin settings within WordPress are set to strip shortcodes, remove line breaks and html. I was never able to limit the excerpts successfully by character, but I found that limiting them by words does seem to work–though it is not exact.

    in reply to: Help! Emails not being sent to any Hotmail addresses #998102

    You can close the topic, thank you.

    in reply to: Help! Emails not being sent to any Hotmail addresses #997710

    Good to know, thank you!

    in reply to: Help! Emails not being sent to any Hotmail addresses #997585

    Update:

    I finally got three of our sites to successfully send an email to a Hotmail address (one on GoDaddy servers, one on BlueHost, and one on Liquidweb). This is the plugin I used: https://wordpress.org/plugins/post-smtp/ which works on all servers I tested (WP SMTP does not work on GoDaddy). This is a decent temporary solution and it also keeps an email log, but still hoping to hear from the Enfold team because it would be really nice to not have to install and configure the plugin + create APIs for every site we make. The email does still end up in spam.

    • This reply was modified 6 years, 4 months ago by Onlysky.
    in reply to: Video autoplay #948369

    Same problem here as well, not working for self-hosted webm files or mp4 files. Tried the solution posted in this thread and it didn’t work for me, either. Rolling back theme to previous version until solution is posted. Thanks!

    UPDATE: YouTube videos still work, so I was able to create a temporary “fix” by uploading my self hosted videos to YouTube, then linking to them.

    • This reply was modified 6 years, 8 months ago by Onlysky.
    in reply to: Layerslider PHP error after migrating site #934918

    Nevermind, I think you can close this thread–it has suddenly disappeared.

    in reply to: Forcing an excerpt while using Advanced Layout Editor #921752

    Update:

    I was able to force a manual excerpt by installing this plugin: https://wordpress.org/support/plugin/wp-excerpt-generator/. I fiddled with some of its settings and replaced the shortcode stripper code in its function file with:

    $content = preg_replace('/\[[\/]?av_[^\]]*\]/', '', $content);

    So now each page has an automatically generated manual excerpt which pulls the text from the page, even if built with the advanced layout editor. The only problem I’m encountering now is trying to figure out a way to limit the characters in the manual excerpt box, or in the %%excerpt%% variable used by Yoast. Does anyone have any insight?

    • This reply was modified 6 years, 9 months ago by Onlysky. Reason: Formatting
Viewing 12 posts - 1 through 12 (of 12 total)