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Hi Rikard
Your team had a problem before with this but the site is fine as has not been down at all. Suggest you use the https option below.
Thanks for trying to help.
Gerry
Hi
I’ve done some updates and don’t want to override them. My local copy of style.css is older than the one on the server.
Hi Mike
I’ve now got another issue. Is it related? Have just added icons and there’s a conflict. Have created the page again and it’s ok until I add the icons (individual). When I update the page the timer goes but never stops so I lose all the content.
Gerry
The link below may be the best to see the issue as it’s all there is on the page. You may need to be logged in to see it.
Hi Victoria
Have you been able to login and see what the cause of this issue is?
Thanks and best
GerryHi Rikard
Please try again with the below login (have given the secure option). I can login fine.
The link you sent to your.site is showing as no such domain name.
Thank you
Gerry
Hi Victoria
I’ve made the account admin.
How do I attach a screengrab image?
Thanks for your help
Gerry
Thanks for your help Jordan.
Just started this site – but you’ll see the archive on bottom of most of the pages etc. Login below.
Hi Jordan
I’ve got a similar problem but don’t have a sidebar.php file. Have tried to attach a screengrab in private content below which shows the vertical search bar and the pages listed etc.
Hi Jordan
I can see plenty of answers but nowhere to post a question.
Rikard told me above: “We would prefer that you use the forum for technical support, this is the pre-sale channel for potential customers asking questions before they purchase.”
The only way I could post my question was to go through the Pre-Sale contact.
Thanks
GerryThank you Rikard. That’s very helpful.
Please let me know how to post on technical support in future as I can only find the forum but no way to start a new ticket.
Best wishes
Gerry
Hi again Rikard
Would really like to know if it’s possible to make background images in the Color Section responsive to mobiles. I’m using large images that look fine on desktop but on mobiles they show just a crop rather than scaling down.
Hope you can help asap.
Thank you
Gerry
Hi Rikard
I would like to use the support forum but there is nowhere to add a new topic? I’ve had this problem before and the only way I’ve been able to get to help is via Pre Sales.
The link below is working and I’ve spelt it out also.
Gerry
Hi, I’m already registered and have purchased multiple Enfold/Envato licenses, details below including link.
Please answer asap.
Many thanks
Gerry
Hi Mike
My Enfold theme is activated. I was referring to your point 3 above when you said not to activate the plugin.
Thanks
Hi Mike
I followed the above and got to step 3, did not activate the plugin as you said, but my Enfold version is 4.2. How do I update the version and should I activate the plugin.
Thanks for your help.
Gerry
Hi Mike
I’m concerned about doing this as won’t this delete my website?
I’m working on another Enfold website with the same issue. Have you found an easier solution in last few weeks?
Thanks and best
Hi Mike
On my theme update page it says I have the current Enfold Theme Version Number 4.3.2.
I just tried on another Enfold site I’m working on and it says the same. No option to update to 4.4.1?
Thank you
Gerry
Hi Mike
Just wondered how you’re getting on with a solution? I’m using this theme again and it would be good if menu would close if on same page.
Thanks
Gerry
