Forum Replies Created
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AuthorPosts
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Hi kellyCraftMedia,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Tia,
Thanks for giving us admin access.
This is now fixed.
The reason why it was not working because of this unclosed CSS code:@media only screen and (max-width: 767px) { #top #wrap_all #main .avia-section { background-image: none !important; }
I just added a closing squiggly bracket and the width is properly displaying.
Best regards,
NikkoAugust 3, 2022 at 3:48 am in reply to: Cookie handling not active when template used, how can i fix this? #1360385Hi Markus,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Kris,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ivanglaser,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi jaliisah,
You can add by adding this code in your child theme’s functions.php file:
add_filter( 'wp_nav_menu_items', 'add_loginout_link', 10, 2 ); function add_loginout_link( $items, $args ) { if (is_user_logged_in() && $args->theme_location == 'avia') { $items .= '<li class="menu-item"><a href="/wp-login.php?action=logout">Log Out</a></li>'; } elseif (!is_user_logged_in() && $args->theme_location == 'avia') { $items .= '<li class="menu-item"><a href="/wp-login.php">Log In</a></li>'; $items .= '<li class="menu-item"><a href="/wp-login.php?action=register">Register</a></li>'; } return $items; }
Let us know if this helps.
Best regards,
NikkoHi Ivan,
I see, just use this code instead:
@media only screen and (max-width:767px) { .home .header_bg { background: none !important; } }
Hope this helps.
Best regards,
NikkoHi Vangone,
I tried to check however there’s a popup asking for a Username and Password, please check.
Screenshot link is in private content.Best regards,
NikkoHi Katharina,
Thanks for giving us admin access.
It seems the issue is because your site is actually using HTTPS but the favicon is pointed to HTTP which results in mixed content.
I just changed HTTP to HTTPS and that seems to fix the issue.
Please change WordPress Address (URL) and Site Address (URL) in Settings > General from HTTP to HTTPS.Best regards,
NikkoHi tayloramatheny,
I have inspected your site and this CSS code is responsible for that white space (which is not part of the theme’s CSS):
.avia-fullscreen-slider .avia-slideshow-inner { height: 70%; }
Once you remove that, the issue should be fixed.
Best regards,
NikkoHi Antonio,
Can you give us a screenshot on how it looks on your end?
Best regards,
NikkoHi kellyCraftMedia,
For the tooltip in the image w/ hotspots, I have checked it however I don’t see the issue, I see it like this:
LOCATION: SUITE 132
Is this already fixed?
Best regards,
NikkoHi Michael,
Thanks for contacting us!
You can register to our forum here: https://kriesi.at/support/register/For #1, you can add this CSS code in Enfold > General Styling > Quick CSS:
#top .toggle_content br { display: none; }
We can inspect further once you registered and also give us temporary admin access to inspect the backend.
#2, there are two approaches for it:
a) Duplicate the video (on areas where videos show at the bottom on mobile) then edit the original video, go to Advanced (tab) > Responsive > check both Hide on small screens and very small screens.
Move the duplicate video above the Special Heading and edit it, go to Advanced (tab) > Responsive > check both Hide on large and medium sized screens.
b) Go to Enfold > General Styling > Quick CSS and add this CSS code:@media only screen and (max-width:767px) { .page-id-1091 #av_section_3 .entry-content-wrapper, .page-id-1091 #av_section_4 .entry-content-wrapper { display: flex; flex-direction: column-reverse; } }
Hope it helps.
Best regards,
NikkoHi acscreativenew,
We’re happy to hear that you were able to fix the issue.
I have inspected your site and for some reason, the js code that’s supposed to add both display:block and opacity:1 only adds the display:block, I can’t find the real cause of the issue since Health Check & Troubleshooting does not work properly on your site, however, we can try to inspect further if you setup a staging site for us.Best regards,
NikkoHi kellyCraftMedia,
Try using this CSS code:
#top a.av-icon-char:hover { color: red; }
Best regards,
NikkoHi kellyCraftMedia,
I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ivanglaser,
The reason it’s not showing in the homepage is because of this code in Quick CSS:
.home .header_bg { background: none !important; }
Please remove that and it should be fixed.
Best regards,
NikkoHi Stan,
Both Themeforest User Name and Themeforest API Key are found in the account you used to purchase Enfold.
However, the use of API key for updating has already been removed by Themeforest as they are using tokens instead.
Please follow Rikard’s recommendation of using the plugin https://envato.com/market-plugin/ then when asked for a personal token, you can generate one by following the instructions in our documentation: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Hope this helps.Best regards,
NikkoHi hammerseo,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Jack Sparrow,
Sure, we will forward your request to our devs. :)
Best regards,
NikkoHi Mehran MzH,
I have checked your site and it seems to have this js error in the web console:
Uncaught ReferenceError: flase is not defined
Did you recently add a plugin or a js script? if yes please try to temporarily remove it.
If not, then please give us temporary admin access, so we can check further.
Just post the credentials privately.Best regards,
NikkoHi Franz,
Please try adding this CSS code as well:
@media only screen and (max-width:767px) { #top #wrap_all .flex_column.avia-builder-el-last { margin-bottom: 0; } }
Best regards,
NikkoHi Mehran MzH,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .av-tab-section-tab-title-container { display: flex; justify-content: center; padding-bottom: 6px; overflow-x: auto; overflow-y: hidden; left: 0 !important; min-width: auto !important; }
Best regards,
NikkoHi johnwarr,
I could see the illegal string offset when activating Enfold 5.1.1, does it still show if you update the PHP version from 5.6.40 to 7.4 or 8.0?
Since there’s a lot of gap between Enfold 3.8 to 5, I would suggest using a staging site first to update Enfold.Best regards,
NikkoHi Alex,
I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Daniel,
I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi strongpower123,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi t1kim,
Can you try to upload the screenshots in https://savvyify.com/img/upload ?
Best regards,
NikkoHi Franz,
I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Franz,
Please try to tweak Mike’s code so it only applies to desktop and not mobile:
@media only screen and (min-width:768px) { #top .content .flex_column .widget_nav_menu li { border-style: none !important; } }
Hope this helps.
Best regards,
Nikko -
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