Forum Replies Created

Viewing 30 posts - 22,861 through 22,890 (of 25,536 total)
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  • in reply to: API Google Map Problem #757409

    Hey qqtingbabe,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Problem Updating Pages, Theme #757408

    Hi,

    Glad that it’s fixed :)

    Best regards,
    Nikko

    in reply to: Enfold 2017 Install errors #757404

    Hey Todd,

    The error doesn’t point to the theme, can you give us ftp access also?

    Best regards,
    Nikko

    in reply to: Footer & Socket configuration won't update #757403

    Hey mooshonov,

    If you have any caching plugin please try to clear the cache or try to disable plugins. If that doesn’t work, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Font: light_ deleted #757400

    Hey Jochen,

    You can’t undo that, try to download the font again and re-upload. If the font you mentioned comes from the demo then we can assist you with that if not, then what downloading and re-uploading the font is the only way.

    Best regards,
    Nikko

    in reply to: Blurry images #757398

    Hi,

    Glad that this is fixed :)

    Best regards,
    Nikko

    in reply to: Tab Section #757395

    Hi,

    You don’t need a plugin for that, it’s available in Avia Layout Builder of Enfold, just use Accordion which is under Content Elements.

    Best regards,
    Nikko

    in reply to: Enfold Shop Demo #757394

    Hey horsevet,

    Yes, in your WP Dashboard, go to Enfold > Demo Import > (hover on the demo you want) and click on Click to Import button, take note of the Required Plugins which you need to install before proceeding in importing the demo. You should be redirected to the Theme Options once it’s done importing. Hope this helps.

    Best regards,
    Nikko

    Hey Kyle,

    Please provide the password also and give us permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    Hey keeprain!

    I have checked it and I don’t see the issue in the screenshot anymore. Is this already fixed?
    Best regards,
    Nikko

    in reply to: Homepage Wont Load? #757386

    Hi!

    Glad that you fixed it :)

    Cheers!
    Nikko

    in reply to: edit side menu #757384

    Hi,

    You need to contact your web host to fix this issue.

    Regards,
    Nikko

    in reply to: Image with Hotspot not showing image #757383

    Hey jlpanek,

    Can you give us admin access? so we can check the backend. Just post the login details in the Private Content so only moderators can view.

    Regards,
    Nikko

    in reply to: Cannot work with theme #757382

    Hi Tamara,

    You can use create a subdomain, this will act as a staging site which resides in the same domain as your live site but doesn’t interfere with it.

    Cheers!
    Nikko

    in reply to: Error inserting video into blog entry #757380

    Hi,

    There is a Private Content section below when you reply, you can post it there, only the creator of the thread and the moderators can view it.

    Best regards,
    Nikko

    in reply to: Easy Slider thumbnails size #757379

    Hi Mike,

    Glad we could help. I got a magnifying glass so I don’t need to squint XD. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Emails #757377

    Hi,

    Yes, I think that is possible, you will first need to enable Custom CSS Classes: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ then create a slider, put a class to it and add the contents to the slider. Using the class added you can hide it on desktop and view it on mobile (using media queries). I think those are the necessary steps to do it.

    Best regards,
    Nikko

    in reply to: Single entry – how to expand the content area #757371

    Hey!

    I forgot to mention I already changed it before and as I was checking again I see the problem again (screenshot attached). I have fixed it again, let us know if it’s good, if not please post a screenshot on what needs to be changed.

    Cheers!
    Nikko

    in reply to: Re-uploading Enfold Theme #757367

    Hi,

    I apologize for the inconvenience and it was a mistake on my part to remove and try to re-upload the theme via Appearance > Themes in the WP Dashboard. I have tried to access ftp since uploading the theme restricts me since it was giving 403 error (security), however I couldn’t find it. I have attached a screenshot on what contents are available via ftp.

    Cheers!
    Nikko

    in reply to: replace Entypo Fontello icon #757361

    Hi,

    I checked it again but it returns
    This site can’t be reached
    Screenshot in Private Content. I remember it having changed already. Is it still the same as the 2 screenshots you posted in Private Content?

    Cheers!
    Nikko

    in reply to: Error inserting video into blog entry #757358

    Hi,

    I have checked it and it seems that the usual wrapper for the iframe isn’t working on your site, I think it has been overriden by some plugins. Can you give us temporary admin access? and also permission to deactivate plugins if necessary (will only be deactivated for few minutes for checking only). You can post the login details in the Private Content to keep it private.

    Best regards,
    Nikko

    in reply to: Buddypress #757352

    Hey nanomania,

    You can refer on this thread: https://kriesi.at/support/topic/buddypress-and-enfold/

    Best regards,
    Nikko

    in reply to: SEO optimizations #757349

    Hey jorlafer,

    You should be able to find it in wp-content\themes\enfold\functions-enfold.php line 284:

    <a href="?s=" data-avia-search-tooltip="'.$form.'" '.av_icon_string('search').'><span class="avia_hidden_link_text">'.__('Search','avia_framework').'</span></a>

    However this is used by wordpress when searching.

    As for pagination you can find it in wp-content\themes\enfold\framework\php\function-set-avia-frontend.php, previous (line 854):

    $output .= ($paged > 1 && $showitems < $pages)? "<a href='".$method($prev)."'>‹</a>":"";

    and next (line 865):

    $output .= ($paged < $pages && $showitems < $pages) ? "<a href='".$method($next)."'>›</a>" :"";

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Header Customisation Issue #757335

    Hey sureshakula,

    The code you posted shows a broken image with some characters after it, can you try to post it on http://pastebin.com/index.php and post the link here. Also I don’t get if you are referring to the header.php file and what code you have replaced, can you elaborate more on it and if possible more specific, it would really help a lot if you can give us step by step instructions on what you are trying to do so we can understand more on what you want to achieve.

    Best regards,
    Nikko

    in reply to: Input fields form change border bottom color on focus #757333

    Hi,

    Try using this css code:

    #top #wrap_all input[type="text"]:focus, 
    #top #wrap_all input[type="email"]:focus {
        border-bottom: 2px solid yellow !important;
    }

    Just adjust the color and thickness. HOpe this helps.

    Best regards,
    Nikko

    Hi,

    Try to add this code at the bottom of functions.php:

    function remove_asterisk_script(){
    ?>
    <script type="text/javascript">
    (function($){
    	function remove_asterisk() {
    		jQuery('.page-id-340 #after_section_1 .avia_ajax_form #avia_0_2').attr('placeholder', 'N (Email address hidden if logged out) ');
    	}
    
    	remove_asterisk();
    })(jQuery);
    </script>
    <?php 
    }
    add_action('wp_footer', 'remove_asterisk_script');
    

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: hiding header breaks responsive views #757324

    Hi,

    Try adding this css code, this should adjust the mobile version:

    @media only screen and (max-width:767px) {
      .faux-header {
        max-height: none;
      }
    
      .fun-filled {
        margin-top: 0;
        margin-bottom: 0;
      }
    
      .home .av-special-heading.pull-up-40 {
        float: none;
        margin-bottom: 50px;
      }
    
      .home #after_section_2 .av_one_fourth {
        width: 100% !important;
        margin: 0 auto 30px !important;
      }
    
      .home #after_section_2 .av_one_fourth img {
        width: 100%;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: 4.0 update, layerslider faillure #757313

    Hi BPC,

    Can you try to clear the browser cache? I have checked the homepage and it’s using the right size (image in Private Content). If the issue is still there, can you give us more information like what browser you are using, version and operating system used (like windows or mac).

    Best regards,
    Nikko

    in reply to: Layerslider corrupted after update to enfold 4.0.2 #757305

    Hi,

    Can you try to adjust the settings in layerslider wp, it might help fix the problem.

    Best regards,
    Nikko

    in reply to: Gravity Forms Button Animations #757301

    Hi,

    We apologize for the delayed response, there’s just a lot of queries in queue. Just checked on it but I couldn’t get passed on the password section, the one you posted doesn’t seem to work.

    Best regards,
    Nikko

Viewing 30 posts - 22,861 through 22,890 (of 25,536 total)