Forum Replies Created

Viewing 30 posts - 22,231 through 22,260 (of 25,536 total)
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  • in reply to: Separator Icon Cutoff #779132

    Hi,

    The code you used for changing the font size doesn’t affect the button icon:

    span.av-seperator-icon {
    font-size: 14px;
    }

    however the button icon size depends on the font size of the button text, I have added this css code so the icon isn’t cut off:

    #top .av-icon-on-hover .avia_button_icon {
        overflow: visible;
    }
    #top .av-icon-on-hover:hover .avia_button_icon {
        width: 3em;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: iPad and iPhone versus iMac screen — responsiveness #778628

    Hi,

    I understand what you are trying to achieve however that feature isn’t available and it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Nikko

    in reply to: Facebook Follow Us Widget disappeared ? #778625

    Hi,

    I checked it out and replaced the fb page in there with: https://www.facebook.com/kriesi.at and it works fine. I checked out the fb page that you used but it shows:

    Sorry, this content isn't available right now

    I think the problem is on the fb page, if that is fixed, it should also show up properly on sidebar :)

    Best regards,
    Nikko

    in reply to: Can't edit or save text #778622

    Hi,

    Can you give us ftp access as well? and also permission to deactivate plugins if we find it necessary.

    Best regards,
    Nikko

    in reply to: Change stacking behavior of grid cells on phone #778621

    Hi Rob,

    If you don’t use a child theme then it would overwritten during theme update and yes it would cause the css that uses the class name won’t be used. I would suggest using a child theme, you can refer on this post: http://kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Nikko

    in reply to: White Space between footer and content #778618

    Hi,

    It should be fixed now. I have disabled and enabled back JCH Optimize. Let us know if the white space still shows on your end :)

    Best regards,
    Nikko

    in reply to: Change color of number on the cart icon #778615

    Hi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .av-cart-counter.av-active-counter {
        color: black;
    }

    Just change the color to anything you want :)

    Best regards,
    Nikko

    Hey Wang,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    Hi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top a.small-preview {
        display: none;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Widgets are not RTL #778593

    Hey Sadegh,

    Try to add this css in Quick CSS (located in Enfold > General Styling):

    #top.rtl #main .sidebar_left .sidebar {
        padding-top: 45px;
    }

    Just adjust the top padding as you see fit. Hope this helps :)

    Best regards,
    Nikko

    in reply to: White Space between footer and content #778591

    Hey Jackal01,

    I have added this css code in Quick CSS (located in Enfold > General Styling):

    .home #after_section_4 {
        display: none;
    }

    Let us know if it’s all good :)

    Best regards,
    Nikko

    in reply to: Mega Menu Changed #778588

    Hey soundstrat,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.

    Best regards,
    Nikko

    Hi,

    Can you post a link on the page mentioned? you can post in Private Content if you want to keep the link private.

    Best regards,
    Nikko

    in reply to: Masonry Gallery #778582

    Hi,

    Can you try to solution in this thread: https://kriesi.at/support/topic/masonry-gallery-not-working-2-2/#post-771510

    Best regards,
    Nikko

    in reply to: WooCommerce Cart Dropdown Disappeared #778581

    Hi,

    Sorry for the late response. Please post us your login credentials (in the “private data” field), so we can take a look at your backend and test it.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Adding the Google Tag Manager code permanently #778580

    Hi Ilvy,

    Sorry for the late response, can you post a link to your site? so we can check the code’s location, just put it in Private Content, if you want to keep the link private.

    Best regards,
    Nikko

    in reply to: Can't edit page anymore #778579

    Hi,

    Sorry for the late response. Unfortunately, we only use same editor for all our themes. I checked the backend and and tested out this code in the page I created (link in private content):

    [av_textblock size='' font_color='' color='']<a href="http://www.google.com">google</a> and <a href="https://figshare.com/">figshare</a> [/av_textblock]

    And it doesn’t render when it contains http and https links, I’m not sure why it doesn’t work, though I have tested the codes which doesn’t work on your end but it works properly on my end, in which case I don’t think this is a bug, but it would probably be a plugin conflict, can you try to disable all plugins? and check if the editor works on the link I gave in private content? if not would you allow us to disable all plugins (for few minutes) and give us ftp access?

    Best regards,
    Nikko

    in reply to: Description and pagination at the bottom #778573

    Hi,

    This is fixed. I found out the cause of the problem was in the Enfold (parent) themes functions.php, the single and double quotes have been changed (usually this happens if you copy and paste code from email), which also affects the functions.php in the child theme, not allowing you to add codes that results to 500 Internal Server Error. I commented out the code from the parent theme’s functions.php and added the code Victoria gave to you in the child theme’s function.php and the problem is resolved :)

    Best regards,
    Nikko

    Hi,

    Sorry for the late response, the shortcode would look like this:

    [av_mailchimp list='1b64329f72' double_opt_in='aviaTBdouble_opt_in' on_send='redirect' sent='Thank you for subscribing to our newsletter!' link='manually,http://www.test.com' color='' custom_class='']
    [av_mailchimp_field id='0' label='Email Address' type='text' value='' disabled='' check='is_email'][/av_mailchimp_field]
    [av_mailchimp_field id='1' label='First Name' type='text' value='' disabled='' check=''][/av_mailchimp_field]
    [av_mailchimp_field id='2' label='Last Name' type='text' value='' disabled='' check=''][/av_mailchimp_field]
    [av_mailchimp_field id='av-button' label='Subscribe' type='button' value='' check=''][/av_mailchimp_field]
    [/av_mailchimp]

    or https://pastebin.com/880B84Hc

    this part of the shortcode is what makes it redirect:

    link='manually,http://www.test.com'

    You can get the shortcode by adding this code in functions.php:

    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug() {
        return "debug";
    }

    and create a new page and use Mailchimp Signup, put the proper configuration/settings so shortcode will add code based on what you set. Below The Content Section, you should see the shortcode and just copy and paste it.

    Best regards,
    Nikko

    in reply to: sidebar logo icons #776359

    Hi,

    I have adjusted the css, it seems the 1st and 3rd sidebar menu link points to the current page, that’s why with the new code I added, it shows 2 links in green:

    .sidebar_left .widget_nav_menu ul li.current-menu-item a {
        color: #719430;
    }

    Cheers!
    Nikko

    in reply to: Problem with Plugin "Custom Sidebar" #776348

    Hi Mike,

    There is an option in Appearance > Widgets to create a new Widget Area, I think it should be working the same as the Custom Sidebar, can you tell us what you want to achieve? probably we can help give you a workaround it.

    Regards,
    Nikko

    in reply to: Icon rotation animation #775331

    Hi Rikard,

    Glad to hear that it’s fixed :)

    Best regards,
    Nikko

    in reply to: Problem with Plugin "Custom Sidebar" #775330

    Hi,

    Here is a screenshot on my end http://imgur.com/a/tRclK
    Can you post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Masonry is not showing up completely #775329

    Hey jandjmarketing,

    Can you try the solution given by Ismael in this thread: https://kriesi.at/support/topic/masonry-gallery-not-working-2-2/#post-771510

    Best regards,
    Nikko

    in reply to: Demo Import not working : URGENT #775320

    Hi,

    Sorry for the late response, I could verify the issue but there’s no error in the console and it shows the importing was successful which is a bit weird, can you give us ftp access also? so we can check on this further.

    Best regards,
    Nikko

    in reply to: sidebar logo icons #775314

    Hi,

    The login doesn’t seem to work anymore, can you give us access to it again?

    Best regards,
    Nikko

    Hi,

    This has been reported to Kriesi and to our devs. Hopefully a patch will be released soon :)

    Best regards,
    Nikko

    in reply to: Galería desaparece en Enfold #775299

    Hi,

    Glad to hear that you have fixed it :)

    Best regards,
    Nikko

    in reply to: Multiple Instances of Enfold #775296

    Hey solidvapor,

    I haven’t tried that before and I am not suggesting to do that since we have some users that tried stalking multiple versions of Enfold in Themes however it causes weird issues. If you want to test the latest version of Enfold with your site, I suggest duplicating your site to a stage server (like a subdomain, basically it’s 2 sites each using different Enfold version) then update it to the latest version 4.0.5. It’s less complicated and not prone to any issues. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Logo invading menu on iPad #775293

    Hey Dameon,

    Try to go to Enfold > Header > Mobile Menu (tab) > find Header Mobile Menu activation and set it to Activate for Smartphones and Tablets (browser width below 990px). Hope this helps :)

    Best regards,
    Nikko

Viewing 30 posts - 22,231 through 22,260 (of 25,536 total)