Hi Ryan,

We’re glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi ttem,

It is possible that those errors are connected however in order to find that out we need to isolate those issues and try to fix them.
Can you create a staging site for us? so we can try to debug it further without worrying if there are any visitors on the site, if we deactivate any/all of the plugins.
Also, please provide an FTP access for the staging site and post it privately.

Best regards,
Nikko

Hi Stephen,

We’re happy to hear that it’s working again :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi B,

Please try adding this CSS code as well:

#top .av-tab-arrow-container {
    width: 160px;
}

Best regards,
Nikko

Hi Ryan,

Thanks for giving us admin access.
It seems that the problem is more of a caching issue, I have disabled CSS File Merging And Compression in Enfold > Performance to fix this.
Also, you can change those colors in Advanced Styling, just change the colors in Menu Item Button.
Please review your site.

Best regards,
Nikko

Hi VitaMedTech,

Thanks for giving us admin access.
It seems none of the safe solutions are working.
Can you setup a staging site for us? so we can try to deactivate plugins and perform debugging further without causing any issues to your site visitors/customers.

Best regards,
Nikko

Hi Illingco,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi hmsvictory,

We have added this CSS code in your Quick CSS:

#top .av-inner-masonry {
    margin-bottom: 0;
}

Please review your site.

Best regards,
Nikko

Hi ttem,

The undefined function shown is wc_get_notices however this function is defined in Woocommerce.
There seem to be many files in your child theme and there maybe some code that cause it, try to temporarily switch to the parent theme (Enfold) then rename the log files and see if it helps.
It maybe better if you use a staging site to troubleshoot the issue, since you might have visitors on your site.

Best regards,
Nikko

Hi gruobes,

I have deactivated Fusion et compression du fichier Javascript in Enfold > Performance and cleared cache from the plugin.
Can you try to check if this helps on your end?

Best regards,
Nikko

Hi hmsvictory,

Thanks for giving us admin access.
We have updated the CSS we gave you in Quick CSS:

#main .container_wrap.sidebar_right .av-section-cont-open,
#main .container_wrap.sidebar_left .av-section-cont-open {
    display: flex;
    flex-direction: column;
}

#main .container_wrap.sidebar_right .av-section-cont-open > *,
#main .container_wrap.sidebar_left .av-section-cont-open > * {
    width: 100%;
}

#main .container_wrap.sidebar_right .av-section-cont-open .entry-content-wrapper,
#main .container_wrap.sidebar_left .av-section-cont-open .entry-content-wrapper {
    padding-right: 0;
}

#main .container_wrap.sidebar_right .av-section-cont-open .inner_sidebar {
    margin-left: 0;
}

#main .container_wrap.sidebar_left .av-section-cont-open .inner_sidebar {
    margin-right: 0;
}

#main .container_wrap.sidebar_left .av-section-cont-open .content {
    padding-left: 0;
    padding-bottom: 0;
}

Please review your site.

Best regards,
Nikko

Hi Diana,

Thanks for giving us admin access.
You’ll need to adjust the padding for the column on smaller devices such as the mobile phone.
Here’s a screenshot:

Hope it helps.

Best regards,
Nikko

Hi ttem,

Thanks for giving us admin access.
I don’t seem to see any issues when I checked your site, where can we find it?

Best regards,
Nikko

Hi Patrick,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi gruobes,

Thanks for giving us admin access.
I tried to check your homepage (especially the slider) both logged in and out however I don’t see any issue on my end (no js errors on the web console as well).
It may just be a local issue like a browser cache fetching an older js file, or a browser extension that maybe causing the conflict.

Best regards,
Nikko