Hi,

We don’t offer chat support, but we will try our best to answer you as quickly as we can, as we are also supporting other Enfold users.

I could see this error in the backend:

PHP version 5.3.0 or above is required for "Master Slider" plugin

Can you try to upgrade your php to atleast version 5.6, Layerslider also don’t work properly below php 5.3 which might be the cause of the problem. Can you also give us ftp access? so we can try to check for php errors and try to debug it.

Best regards,
Nikko

Hi,

I have checked it and it seems when trying to import a demo, this error appears:

admin-ajax.php 500 (Internal Server Error)

FTP credentials, there’s a cpanel you should find FTP Accounts, if none, try to search in google how to get ftp credentials with your webhost.

Best regards,
Nikko

Hi,

Glad to hear that it’s fixed. :) You’re always welcome and thanks for using Enfold :)

Best regards,
Nikko

Hi,

Thanks for providing the login, I have removed the tag and the inline styles on the table and added and id for it mytable. Then in Quick CSS (located in Enfold > General Styling), I have added this css code:

#mytable td {
    background-color: #ededed !important;
    border: 1px solid #fff;
    text-align: center;
}

You can change the background color as well as the color or the border and the thickness. As for the spacing, there’s a 50px padding, I have added this css code in Quick CSS:

.page-id-511 #after_layer_slider_1 .content.av-content-full {
    padding-bottom: 20px;
}

That should reduce 30px of the space, but you can adjust it as you see fit. Hope this helps :)

Best regards,
Nikko

Hi,

Probably there are some custom codes added by your client in functions.php that would have added it in widgets. You should be able to use the shortcode for the same purpose in widget area.

Best regards,
Nikko

Hi,

Can you give us temporary admin and ftp access? so we can check on it further. You can post the details in Private Content, so only moderators can see it.

Best regards,
Nikko

Hi,

You can see it at the bottom of footer.php:

<a href='#top' title='<?php _e('Scroll to top','avia_framework'); ?>' id='scroll-top-link' <?php echo av_icon_string( 'scrolltop' ); ?>><span class="avia_hidden_link_text"><?php _e('Scroll to top','avia_framework'); ?></span></a>

Hope this helps. :)

Best regards,
Nikko

Hi,

I have checked it and it doesn’t seem possible to change the background color of the table via css since the inline style’s background color is using !important (see screenshot in private content) forces the background color not to get overriden with any style and based on css priority inline styles are much superior to external css. Can you give us temporary admin access? so we can check the backend.

As for the spacing in the footer, I think you are referring to the 2nd and 3rd column, which I shows some separator widgets, try to remove those and that should reduce the gap.

Best regards,
Nikko

Hey Ayumi,

I have checked the page and it seems like the footer is wrapped inside the Color Section (av_section_4) thus inheriting the colors which isn’t for the footer. I tried to check the backend but this is what it shows:

Forbidden

You don't have permission to access /WP3/wp-admin/ on this server.

Best regards,
Nikko

Hi Annelies,

I tried to access the link you gave however it returns this (have replaced the url in private content with domain.com):

This site can’t be reached

www.domain.com’s server DNS address could not be found.

Best regards,
Nikko

Hey eulogic,

Can you post a link to the page mentioned? so we can have a closer look.

Best regards,
Nikko

Hi,

Can you also give us ftp access also? so we can test the code we suggest :)

Best regards,
Nikko

Hey (Email address hidden if logged out) ,

Sure, we will help you. Try adding this css code in Quick CSS (located in Enfold > General Styling):

.html_elegant-blog #top .post-meta-infos .blog-categories, 
.html_elegant-blog #top .post-meta-infos .text-sep-cat {
    display: none;
}

Let us know if this helps :)

Best regards,
Nikko

Hi,

I have checked and css alone isn’t enough to fix this, can you give us ftp access also? it’s much safer to add some codes (will be posting it here once done) using ftp than using the wordpress dashboard.

Best regards,
Nikko

Hi,

Glad to hear that. :) Let us know if you need more assistance or if we can close this thread.

Best regards,
Nikko